More articles by
Alex Cleary
Guide To Internal Email Analytics For Internal Communication Pros
You’ve started collecting email tracking metrics on your internal communications; now what? Let’s examine how you can analyze internal email analytics to gain insights that drive better employee engagement and optimize email content. For any internal communicator, email tracking metrics are what you need for measuring the success of internal communication strategies. Tracking key email ... Read more
Product Updates May 2024: Create Emails in Multiple Languages in Seconds
You asked, and we listened! All ContactMonkey users can now create and send emails in up to four languages with our all-new Multi-Language Email feature. How You’ll Benefit from Our New Multi-Language Email Feature Before the release of our Multi-Language Email feature, you had to create separate emails to communicate with employees who spoke different ... Read more
10 Essential Tips for Writing Effective Employee Newsletters
Great writing does more than communicate information—it piques interest, evokes emotion, and demands the reader’s attention. Learn how to write an effective employee newsletter with our professional writing tips and strategies.
Product Updates May 2024: Easily Create Contact Lists with Improved List Management Functionality
This spring, our product team has been working diligently to make significant enhancements to our List Management functionality. And the day has finally arrived!
How to Use ChatGPT for Internal Communications
ChatGPT and Large Language Models (LLMs) are a growing force in the business world—but should you use them at your organization? We’ll explore the pros and cons of using ChatGPT for internal communications so you can make an informed decision. At first glance, ChatGPT looks like a breakthrough for internal communicators; an easy-to-use tool to ... Read more
9 Internal Communication Strategies and Best Practices for 2025
A new year brings new internal communication challenges. From personalizing employee communications to measuring email metrics, set yourself up for success with our internal communication strategy checklist. Every year, countless articles about the “top internal communications trends” for the coming year are published. It can get overwhelming keeping up with every new innovation in internal ... Read more
ContactMonkey Secures $55 Million in Series A Funding to Transform Employee Engagement
Updata Partners invests to help ContactMonkey meet increasing demand. Toronto, December 7, 2023—ContactMonkey, the internal email communications platform, today announced the completion of a Series A investment of $55 million from Updata Partners, a leading growth equity firm. The funding comes as employee engagement is more critical to enterprises than ever: the BBC reported that ... Read more
Using Click Map Reports to Analyze Internal Email Performance
How can you be certain that your employees are engaging with your emails the way you intended? Use click maps in combination with your email analytics to gather detailed engagement insights and optimize your internal email design. Your email metrics may tell you whether an employee opened your email or clicked on a link therein. ... Read more
How To Integrate MS Teams With Email: Outlook and Gmail
Your internal communications are effective only if your employees actually see them. Expand the reach of your internal communications by using ContactMonkey to integrate Microsoft Teams with your Outlook and Gmail communications. As an internal communicator, your top priority is to connect your employees to your business as seamlessly as possible. However, with numerous internal ... Read more
How to Build Engaging Internal Emails: 9 Key Steps
Well-designed internal emails generate more engagement from employees, but internal communicators may not always have the time to ensure every email is perfect. Using ContactMonkey’s internal communication email tool, we’ll walk you through how to build engaging and effective internal emails quickly, easily, and repeatedly. Internal communicators face a common problem: how to create an ... Read more