Join 1,000+ organizations improving reach and engagement with their internal communications

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No hidden fees. Just the plan that fits your internal comms strategy.

Launch

Easy, on-brand internal comms with simple analytics.

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Perfect if you need to send on-brand emails quickly, track basic performance, and show early proof of impact.

Key features:

Create and send branded emails directly from Outlook or Gmail

Use drag-and-drop templates to build engaging emails in minutes

Track opens, clicks, and basic engagement with core analytics

Collect quick input with surveys

Grow

Most popular

Deeper insights, multi-channel reach, and targeted internal communications.

Request pricing

Perfect if you manage many teams, target specific groups, track segmented results, and clearly show the value of your comms.

Everything in Launch, and:

Deliver targeted messages with segmentation and dynamic content

Track segmented engagement across teams, locations, and roles

Translate emails instantly with multi-language + automated translations

Integrate with Microsoft Teams and SharePoint for broader reach

Strengthen accuracy with Editorial QA for grammar, clarity, and consistency

Enterprise

Enterprise-grade workflows, governance, and intelligence for complex comms needs.

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Perfect if you manage global comms, need secure governance, manage complex workflows, and rely on advanced analytics at scale.

Everything in Grow, and:

Unlock advanced intelligence with the Analytics API (Power BI, Tableau)

Integrate with HRIS platforms to keep your sending data organized without manual effort

Schedule global sends with timezone support

Available add-ons

Layer on additional capabilities according to your internal comms needs

Pages

Publish branded microsites for internal campaigns and resources.

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External Sending

Reach extended workforce audiences with built-in compliance, unsubscribe, and suppression controls.

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Quality Agent

Custom pre-send checks and Audience Preview, bundled.

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HRIS Integrations

Access 80+ HRIS integrations as part of the Launch and Grow plan.

Request pricing

SMS Comms

Send urgent updates directly via text message to your audiences.

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Compare features across internal communication plans

Launch

Grow

Ent.

Internal communications creation

Email template builder

Build internal emails with a drag-and-drop editor.

Email template library

Use pre-built templates designed for internal comms.

Email client integration

Send directly from Outlook without leaving your inbox.

Team collaboration

Create, review, and edit emails together.

Custom fonts

Use brand fonts for consistent internal branding.

Content calendar

Plan and organize your internal comms schedule.

Dynamic content

Show different content blocks to different groups.

Multi-language emails

Automatically create multilingual versions of your emails.

Pages

Publish branded microsites for internal campaigns and resources.

New

Add-on

Add-on

Add-on

Internal communications sending

Outlook & Gmail deployment

Send your emails directly from your Outlook or Gmail accounts.

Deferred sending

Correct mistakes after hitting send.

Resend emails

Reach non-openers again in minutes, with no rebuild.

Email scheduling

Schedule emails, newsletters and updates in advance.

Edit sent links

Fix or update links after sending an email.

Approval workflows

Get sign off from the right stakeholders before sending.

List Management

Target messages by role, department, or location.

Timezone sending

Deliver emails at the right local time globally.

AI & automations

ConfidenceCheck:

AI editorial assistance

Link check, word count & read time, and accessibility

Flags broken links, generates word count and read time, and keeps emails accessible.

Proofreading and advanced link check

Catches typos, inconsistencies, placeholders, and mismatched links.

Custom checks

Tailor rules to your organization’s unique standards, terminology, and requirements.

Add-on

Add-on

Audience Preview:

Know how your message will land before you send

Pre-send feedback

AI virtual focus group

Add-on

Add-on

Creation Assistance

AI-generated images

Save time and create images inside the builder with AI

CoAuthor (AI Email Builder)

Draft and design emails through prompts

Beta

Analytics Support

Insights Assistant

Ask questions about email performance and access answers, instantly.

Automated Sending

Journeys

Automate recurring internal comms.

Coming soon

Reporting & analytics

Email metrics

Track opens, clicks, and read time.

Individual recipient tracking

See engagement trends across recipients.

Anonymous recipient tracking

View engagement by employee where allowed.

Click maps

See which parts of your email get the most clicks.

Segmented email stats

Compare engagement by segment or audience.

Custom URL link tracking

Add tracking IDs to monitor specific links.

Analytics API

Connect data into Tableau and BI tools for business impact reports.

Integrations

Canva

Save on design time by syncing your existing Canva assets

Microsoft SharePoint

Publish emails and newsletters directly to SharePoint.

Microsoft Teams

Send updates directly into Teams channels.

Appspace

Auto-generate newsletters from intranets & other channels.

Microsoft Entra ID & Google Cloud Identity

Sync user and employee data from Microsoft or Google.

HRIS integrations

Connect ContactMonkey to your HRIS and keep your employee lists accurate, automatically. Nightly syncs mean no more manual CSVs, IT tickets, or outdated data before a send.

New

Add-on

Add-on

API sync for HRIS data

Automatically connect any HRIS using API-based syncing.

Employee engagement tools

Employee surveys

Insert pulse surveys, employee engagement surveys, eNPS, emoji reactions and comments intro your emails.

Recurring surveys

Compare feedback results across a periods of time.

Event management

Create and embed events in your emails, and easily track registrations.

Custom survey landing pages

Branded survey pages for a seamless feedback experience.

Admin, security & compliance

Unlimited users

Bring your whole team onto the platform to work with you

Single Sign-On (SSO)

Secure login using SSO providers.

SOC 2 Type 2

Verified enterprise security and compliance.

AWS encrypted

Data encrypted at rest and in transit.

GDPR

Meets GDPR standards so IT can approve with confidence.

Data residency – US, EU, CA, APAC

Host where your workforce and regulators require across four regions.

Industry-leading sending speeds (up to 100K/minute)

Sending speeds of up to 100,000/minute.

Customer support

24/7 help center

Access guides and resources anytime.

Chat and email support

Reach real humans for fast help via chat and email.

Dedicated account manager

Work with an expert advisor for strategic guidance.

Custom templates by our design team

Professionally designed, on-brand templates.

1x custom template

3x custom templates

5x custom templates

*Access a dedicated account manager for list sizes over 700

*Access a dedicated account manager for list sizes over 1,600

Internal email FAQs

Why do I need to request pricing?

Pricing depends on your team’s size and usage. We use a quick discovery to tailor a quote by tier, number of sender seats, and recipient coverage.

What counts as a sender seat?

A sender seat is a licensed user who can create and send campaigns from ContactMonkey. Seats are assigned to individuals, not mailboxes.

Do employees need accounts to receive emails?

No. Employees never need a ContactMonkey login. Emails send directly through Outlook or Gmail, just like your existing internal communications.

Do I need IT to set this up?

No heavy IT lift required. Most customers set up ContactMonkey in under an hour. For SSO, HRIS sync, and advanced security settings, our team coordinates with IT to ensure a smooth rollout.

Is analytics different across plans?

Yes. Launch includes core analytics, Grow adds segmented insights and advanced reporting, and Enterprise unlocks the Analytics API for deeper BI dashboards (Power BI, Tableau).

Can I use ContactMonkey if I use Outlook?

Yes. ContactMonkey is built for Outlook environments and integrates directly with your existing inbox. No switching platforms or losing formatting.

Is Gmail supported?

Yes! Both Outlook and Gmail are supported.

Is my data secure?

Yes. ContactMonkey is SOC 2 Type II compliant, encrypted on AWS, and offers SSO, SCIM, and other enterprise-grade controls.

Can I switch plans later?

Yes. You can upgrade to Grow or Enterprise anytime to unlock more features like segmentation, HRIS sync, dynamic content, and advanced analytics.

Are there implementation or onboarding fees?

Onboarding and support are included by tier. Some enterprise services and integrations may be scoped separately depending on plan.⁠

Internal comms built for today’s workplace

Transform how employees experience internal communications

Your people want clarity, recognition and a voice. Deliver this with ContactMonkey.