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Essential
Easy message creation, engaging newsletters, and basic tracking.
Starting at
$600 /month*
for 500 employees
Key features:
Design no-code emails with drag-and-drop modules
Choose from 100+ responsive templates for any device
Boost open rates with AI-crafted subject lines
Sync with SharePoint to centralize communication
Send emails in multiple languages to global audiences
Design no-code emails with drag-and-drop modules
Choose from 100+ responsive templates for any device
Boost open rates with AI-crafted subject lines
Sync with SharePoint to centralize communication
Send emails in multiple languages to global audiences
Plus
Deeper campaign insights and engagement through tailored content.
CUSTOM
See how we calculate priceEverything in Essential, and:
Collect feedback instantly with one-click surveys, polls, and eNPS
Send, manage, and track internal event invites from one place
Track recipient engagement at both overall and individual levels
Connect with Microsoft Teams to drive more engagement
Make data-driven engagement adjustments with click maps
Everything in Essential, and:
Collect feedback instantly with one-click surveys, polls, and eNPS
Send, manage, and track internal event invites from one place
Track recipient engagement at both overall and individual levels
Connect with Microsoft Teams to drive more engagement
Make data-driven engagement adjustments with click maps
Enterprise
Advanced customization and integrations for more complex needs.
CUSTOM
See how we calculate priceEverything in Plus, and:
Personalize content for audience segments with one email version
Track segmented email performance with detailed stats
Automatically organize and manage your email lists
Keep emails up-to-date by syncing with your HRIS
Reach your entire workforce with personalized emails at scale
Everything in Plus, and:
Personalize content for audience segments with one email version
Track segmented email performance with detailed stats
Automatically organize and manage your email lists
Keep emails up-to-date by syncing with your HRIS
Reach your entire workforce with personalized emails at scale
*billed annually
“ContactMonkey’s Dynamic Content tool has saved me hours. I no longer have to copy and paste, I don’t have to duplicate emails—I can do it all in one. That also means I’m not trying to track 5 different emails. Instead, I’m just tracking one email that has gone to the entire company. It’s saving me time, brain space, and errors that happen in duplication.”
James Maiden
Sr. Internal Communication Specialist
“Great customer service and user-friendly. Love that their Microsoft integration syncs with our distribution lists.”
Torin Roher
Corporate Comms Specialist
“ContactMonkey does the job extremely well; took almost no time to integrate, and is less expensive than competitors.”
Danielle T.
Director of Communications
Enterprise (1,000+)
“ContactMonkey makes it quick to create dynamic, engaging emails for our team. It was easy to implement and everyone who uses it picked it up really quickly.”
Jeff Genung
Senior Director of Internal Communications
“Everyone loves the emojis. They always do the thumbs up, thumbs down, and that makes it easy for us to capture satisfaction.”
Jessica Davies
Senior Manager of Communications and Inclusion
Compare features across email plans
Ess.
Plus
Ent.
Email template builder
Email template library
700+ stunning HTML templates for every type of message and occasion.
Email client integration
Integrate Outlook for Windows, Mac, and Gmail.
ChatGPT integration
Use AI-crafted content and subject lines to boost open rates for your audience.
CSV support
Use existing email distribution lists or upload CSV files.
Email collaboration
Create, edit, and track changes in real-time with team members simultaneously.
Personalization
Boost engagement rates with merge fields on subject lines and body copy.
Dynamic Content
Personalize internal emails for different employee segments—all in one send.
Email scheduling
Send emails at the perfect time, when employees are most receptive.
Update sent links
Fix or update hyperlinks after your email is sent—no resend required.
Custom fonts
Add custom fonts beyond those in Essential and Plus plans. *Available a la carte for any customer.
Multi-language emails
Send emails with translations of up to four languages.
Audience segmentation
Send targeted emails based on location, department, and role.
Email at Scale
Surpass Outlook or Gmail sending limits to over 10,000 addresses per day.
Pulse surveys
Gather instant feedback from employees through a single campaign.
Recurring surveys
Create surveys for multiple campaigns and gather feedback in one place.
Emoji reactions
Add emojis to quickly gauge employee satisfaction and engagement.
Employee comments
Empower employees to share their honest qualitative feedback.
Employee net promoter score (eNPS)
Measure how likely employees are to recommend the company.
Survey visualization
See survey data displayed through charts and graphs.
Event management
Create and embed events in your emails, and easily track registrations.
Email metrics
Understand how your emails are performing, from opens, clicks, and more.
Overall recipient tracking
Monitor performance metrics across all recipients.
Individual recipient tracking
Monitor performance metrics by each recipient.
Click maps
Identify hotspots and where employees click within your emails.
Segmented email stats
See performance metrics by specific audience groups.
Custom URL link tracking
Monitor clicks on unique links you create.
Unlimited tracked emails
Track engagement metrics for every email you send.
Unlimited campaigns
Create and track as many email campaigns as needed.
Human Resources Information Systems (HRIS) integration
Sync employee data from your HR system for accurate info.
Workday integration
Sync your employee directory from Workday to ensure updated lists.
Azure AD integration
Sync your employee directory from Azure AD to ensure updated lists.
Microsoft SharePoint
Post and archive emails to specific SharePoint pages to reach more of your audiences.
Microsoft Teams
Send and track emails directly within Teams.
List Management
Sync external directories, CSVs, and SMS contacts in one place.
24/7 help center
Self-serve articles and tutorials for easy setup and troubleshooting.
Dedicated account manager
Personalized guidance to help reach your internal comms goals.
Phone and email support
Get help quickly through global phone and email support.
Single Sign-On (SSO)
Secure login across all your platforms.
SOC 2 Type 2
Adhere to strict security standard for handling customer data.
AWS encrypted
Safeguard data privacy with encryption from sender to recipient.
Internal communication software that gets the job done
Customer recommendation
Average open rates
Minute setup
Reach and deliverability
Best-rated employee communication software
Let’s talk prices
Explore custom pricing tailored to your needs:
- Total users and recipients
- Integrations you rely on
- Features tailored to your goals
“ContactMonkey does the job extremely well; took almost no time to integrate, and is less expensive than competitors.”
Danielle T.
Director of Communications
Enterprise (1,000+)
Internal email FAQs
Each plan includes a minimum of two licenses, and you have the flexibility to add more based on your specific needs. There is no maximum limit to the total number of licenses you can buy.
If you want to upgrade your plan or add more licenses to your current subscription, you can make these changes at any time during your contract period. We’ll calculate the cost on a prorated amount until your renewal date.
ContactMonkey licenses are fully transferrable, so you have the flexibility to reassign them among your users. This means that as your team changes, with employees shifting roles or leaving, you can easily activate and assign licenses to individuals in their current roles. Your Account Manger can help you with this smooth process.
ContactMonkey accepts multiple payment methods, including credit card payments via Stripe and wire transfer.
While we don’t offer refunds, you can cancel your ContactMonkey subscription at any time by providing 30 days’ written notice to your account manager.
Our primary currency is USD, but we’re here to accommodate your preferences. You can pay in CAD, EUR, or GBP. Just keep in mind that if you opt for a currency other than USD, there’s an extra 10% fee.
Employee SMS
Each country has its own unique set of rules for messaging, so it’s essential to consult with your legal experts when diving into SMS for your internal communications.
Here are some key things to keep in mind:
Industry regulations: Some countries (especially in the U.S.) have specific restrictions on SMS use based on the industry you’re in. These might include areas like loans, cryptocurrency, debt collection, lead generation, cannabis, BDB, alcohol, and more. Double-check with your legal team to ensure smooth sailing for SMS compliance.
Message topics and content: Certain topics and content, such as loans, financial services, credit repair, and controlled substances can be subject to restrictions, regardless of their legal status in your state or country.
Consent requirements: Understanding the rules around opt-in and opt-out consent is vital. Make sure you’re aware of the do-not-contact list requirements as well.
To keep all comms compliant and respectful, ContactMonkey automatically includes an opt-out message at the end of every SMS you send. This little opt-out text lets your recipients decide if they want more of your SMS updates or not.
Now, here’s the deal: we can’t let you delete these opt-out consent messages. It’s all about following regulations. The great news is you can customize them so your SMS experience stays on brand.
In the U.S.:
- Telephone Consumer Protection Act (TCPA): This federal law regulates the sending of SMS messages for marketing purposes, including text messages.
- Federal Communications Commission (FCC): The FCC enforces TCPA rules and regulations.
- State Laws: Each state in the U.S. may have additional laws and requirements related to text messaging.
- Mobile Carrier Requirements: Mobile carriers also have their own rules and requirements that must be followed.
In Canada:
- Canadian Federal and Provincial Privacy Legislation: Canada has strict privacy laws that impact the sending of text messages.
- Canada’s Anti-Spam Legislation (CASL): CASL specifically regulates electronic messages, including text messages.
In Europe:
- ePrivacy Directive: This directive closely regulates the sending of text messages for direct marketing within the European Union.
- PECR (Privacy and Electronic Communications Regulations): These regulations provide further guidance on electronic communications and marketing.
- Data Protection Laws: Mobile phone numbers are considered personal data in Europe, so data protection laws like the GDPR (General Data Protection Regulation) must be followed when handling this information.
When in doubt, talk to your legal team to ensure compliance with relevant laws and regulations.
Most of the time, the answer is yes. But it depends on where you are and what you’re using these texts for.
In the U.S. : Yes, you usually need your employees’ consent, but you have flexibility regarding specific emergencies.
In Canada: The law allows employers to handle employee info without consent, as long as it’s reasonable for managing the employment relationship and your employees are in the know beforehand.
At ContactMonkey, we’re all about internal employee communications— so think team updates, announcements, and collaboration. We’re not the tool for commercial, marketing, or sales messages.
In case of emergencies, ContactMonkey can be used for important alerts related to health and safety. But to be extra safe, mix in a few communication channels to make sure your messages reach your team loud and clear.
Opted out? No worries. Even if an employee has opted out of text messages, we’ve got your back in times of crisis. Under federal law in the U.S., you can send communications for emergency purposes without needing consent. For example, if there’s an imminent danger, like an evacuation, we’re all in for helping you send out urgent messages. Be sure to cover all your bases during emergencies and reach your employees on multiple channels.