Blog2019-08-14T12:38:55-04:00

Employee Engagement Trends: Mental Health, Remote Work, and Social Media – 2020

One of the hottest topics in the internal communications space is employee engagement. Whether looking at past or present data, there are a lot of employee engagement trends to take stock of, especially as we move towards an increasingly digital world and workplace.  Even though employee engagement is something that companies deal with internally, the effects of lower levels transcend the office walls. Its impact on mental health and wellness, [...]

By |February 20th, 2020|industry trends, Internal Communications|

How to Measure Employee Engagement Using eNPS

Are you an HR or internal communications professional working at a company where employee retention is a touchy subject? Are people quitting left, right, and centre, and don’t care to say why during their exit interview? If you answered ‘yes’ to either of those questions, or the thought of those situations give you the willies, then keep reading. 🤝 Employee engagement and employee retention go hand in hand. Want to [...]

By |February 11th, 2020|Internal Communications|

The Ultimate Guide to Internal Communications

Introduction The internal communications profession is incredibly rewarding. Bringing teams together using the power of words, aesthetically pleasing design, and a strong organizational culture is, frankly, a beautiful thing. However, sometimes the perception of what we do as internal communications professionals is so inaccurate it can get a little frustrating to deal with it. No, we’re not in charge of ordering cakes for the office party. And no, although newsletters [...]

By |January 7th, 2020|Internal Communications|

7 Best Practices for Engaging Internal Emails in 2020

Picture this.  You’ve been working hard on crafting an internal newsletter or engaging internal emails to round up important company news for employees. You’ve finally gotten all the pieces together, sent out an employee email to the entire organization, and days go by without anyone saying anything about it. Since everyone’s so quiet about it, you don’t know whether or not employees have seen the important announcements that you included [...]

By |January 29th, 2020|Internal Communications|

Why You Need A Dedicated Internal Communications Tool for Internal Marketing

We see this all the time: internal communicators get caught in the trap of using marketing tools for internal communications. It sounds fairly harmless, right? Self-serve newsletter platforms like Mailchimp, Constant Contact, Campaign Monitor, Hubspot and others seem like good tools for sending internal newsletters. And that’s half true. They are good for sending newsletters. We like them, and we use them in our own marketing.  But time after time, [...]

By |January 23rd, 2020|Uncategorized|

How to Use Internal Communications Software in 2020

Are you an internal communications professional with a budget to spend on new software? Are your goals around increasing employee engagement? Do you wish you could better understand what internal content is resonating with employees? Do you need an effective way to collect employee feedback?  💡 If any of the above questions have crossed your mind lately, then keep reading. Without the right internal communications software to fit your context, [...]

By |January 22nd, 2020|Internal Communications|

The Best Internal Communications Conferences You Must Attend in 2020

We've made a list of the best internal communications conferences happening in 2020. Learn the latest communication best practices from some of the biggest influencers and changemakers within the internal communications field. Save the date and book your flights for the top 15 internal communications conferences for 2020! If you’re wondering how to expand your skills, learn about the latest internal communications trends or expand your own internal communications consultancy, [...]

By |January 16th, 2020|Internal Communications|

How to Use an Employee Pulse Survey in 2020

Across the board, there’s more familiarity with the annual employee survey that Human Resources teams send out. These are the long-form, somewhat complex questionnaires that every employee receives in their inbox at a key point in the year.  So much can change at a company in a week or month, let alone in a year. Concerns of all sizes go unaddressed and unnoticed when employee feedback is so seldom gathered. [...]

By |January 14th, 2020|Internal Communications|

Measuring Internal Communications in the Workplace: 11 Metrics You Need to Track

Not sure why you should be measuring your internal communication? Or maybe you’re not sure how to start quantifying your communications? Read on to learn why you need to measure communications, the best metrics to track, how to measure communication performance, and how to implement a data driven communication strategy. Everyone from communicators to marketers like to say that “content is king”, and while we don’t disagree, we want to [...]

By |January 9th, 2020|Internal Communications|

27 Creative Employee Engagement Ideas

Not sure why employee engagement ideas are important? Are you struggling with getting employees engaged? Having a hard time measuring employee engagement?  Read on for some of the best employee engagement initiatives that can increase your organization’s productivity and employee retention. The new year is a great time for a fresh start, right? For many internal communication professionals, this means reviewing what went well last year and what you need [...]

By |December 2nd, 2019|Internal Communications|

How to Create an Internal Communications Plan for 2020

Are you working to create a solid internal communications plan? One that considers Diversity & Inclusion, and steps for presenting to upper management? This blog post will help you to create a stellar internal communications plan and strategy, and provide the right questions for you to ask yourself along the way!  Taking a step back and reassessing your current internal communications plan and strategy is essential to building a new [...]

By |November 27th, 2019|Internal Communications|

How to Create and Use Distribution Lists for Employee Engagement in Outlook

Ever wondered how to create an Outlook distribution list and track every email that you send to each person from the list?  Or how to segment your contact lists so you can reach only the right people? This blog tells you exactly how to create an Outlook distribution list and how to send personalized emails to all your employee distribution lists. Having the ability to track opens and link clicks will [...]

By |October 16th, 2019|Internal Communications|

The Most Effective Internal Communication Tools to Communicate Effectively On All Levels in 2020

Are you looking for the best internal communication tools, the most effective employee communication tools or the most popular internal communications software? We’ve compiled a list of the top internal communications tools for you! The modern workplace is evolving. With the rise of information technology, employees can now work from any location, making it essential for internal communicators to introduce innovative internal communications tools and tactics that strive to bolster [...]

By |September 25th, 2019|Internal Communications|

Toronto Events 2019: Come Play Corporate Snakes & Career Ladders

Are you an internal communications professional or a corporate communicator in Toronto searching for awesome Toronto events or workshops to help you become a better communicator? Have you been looking for a games workshop in Toronto or frantically resorting to Google to search for “toronto events” or “toronto upcoming events?” Well, we have good news for you, folks! We’re bringing you a FREE event in Toronto and it’s one of [...]

By |August 26th, 2019|Internal Communications|

Webinar Recap: Creating a Stellar Digital Workplace Using Internal Communication Tools

Ever wondered how AI, digital workplace technologies and the latest internal communication tools can help you boost employee engagement? Then this blog is for you! The modern workplace is evolving.c With the rise of information technology, employees can now work from any location, making it integral for internal communicators to introduce innovative internal communication tools that strive to bolster employee engagement. But investing in the latest employee app or fancy [...]

By |April 15th, 2019|Internal Communications|

Office 365 Internal Comms Add-in for Mac: A Great Internal Comms Tool

With our new Office 365 internal comms add-in, life just got a whole lot easier for internal communicators around the world. ContactMonkey’s popular internal comms plugin is now available as a web add-in for Microsoft Outlook for Mac for Office 365, as well as Windows and Outlook Web App (OWA). Creating, sending, tracking and measuring emails in Outlook just got a whole lot easier.   We have partnered with Microsoft [...]

By |April 1st, 2019|product|

The Value of Creating a Strong Employer Brand: Monkey Business with Ashley Mayhew

In our Monkey Business series, we sit down with creative internal communications pros, employer brand experts, HR top-performers and email gurus to get the best tips and tricks to engage employees, fix your culture, and help you improve business performance. In recent years, with the rise of digital media, the importance of creating, maintaining and sustaining a stellar employer brand has increased significantly. It is now vital for companies to [...]

By |March 27th, 2019|Internal Communications|

Free Webinar: Digitizing the Workplace Using the Best Internal Communication Tools

The modern workplace is evolving. With the rise of information technology, employees can now work remotely, making it integral for internal communicators to introduce some of the best internal communication tools out there designed to streamline workflow and efficiency.    There are tons of great digital workplace tools that strive to bolster employee engagement. But which internal communication tools should you choose? Which digital workplace tools will actually increase your [...]

By |March 20th, 2019|Internal Communications|

Free Webinar: How to Create Awesome Internal Company Newsletters to Re-energize Your Workforce

Ever wished you could write and design flawless company newsletters that actually get read? Wondering how to make your employees swoon over your internal emails and employee newsletters?  Looking to facilitate two-way conversation with your employees via your newsletter? If you want your company newsletters to be effective and relatable enough to generate email opens (let alone engagement) you need to see your communications as pieces of content that need [...]

By |March 14th, 2019|Internal Communications|

How Internal Comms Can Play a Role in Employer Branding

In today’s digital age, maintaining a stellar employer brand is now more important than ever. But how can you work towards developing employer branding for your company? In this article, we talk about what employer branding is, why it’s important and how internal comms can develop a company’s employer branding. This blog is a guest post by Mike Lepis, Founder and Chief Strategy Officer at Vignette, The Employee Experience Agency®. [...]

By |March 13th, 2019|Internal Communications|