How to Create Engaging Internal Communications for Remote Workers
Looking for creative ways to engage remote workers at your organization? This blog covers four engaging internal communications ideas designed to help you engage remote workers and boost employee engagement. As minutes pass and turn into hours, there are no signs of applause or even a murmur of appreciation for your internal email. You risk a tentative peek from your cubicle...and there is no one there. You start to wonder [...]
The Ultimate Guide to Internal Communications
Introduction The internal communications profession is incredibly rewarding. Bringing teams together using the power of words, aesthetically pleasing design, and a strong organizational culture is, frankly, a beautiful thing. However, sometimes the perception of what we do as internal communications professionals is so inaccurate it can get a little frustrating to deal with it. No, we’re not in charge of ordering cakes for the office party. And no, although newsletters [...]
Product Updates May 2020: eNPS Surveys
We’ve been hard at work making our drag-and-drop template builder even better, and our latest improvement is one we’re particularly excited about: eNPS Surveys for your employee newsletter! Employee Net Promoter Score (eNPS) is a metric used to measure your employees’ level of engagement. An eNPS survey asks employees to respond to an engagement-related question using a scale of zero to ten. These responses are categorized into three different categories [...]
Creating a Strong Company Culture With Internal Communications
We all want a workplace that is productive and rewarding, don’t we? A strong company culture is the essence of a thriving organization. Yet, we find ourselves stumped when trying to meaningfully execute a culture strategy that actually works. Building a strong company culture is not easy. After all, it involves addressing a gazillion different elements that need to be aligned and reinforced across every organizational level. We know how [...]
How to Create a Crisis Communication Plan in 2020
Crises occur when people least expect them. Preparing your business for a crisis is the best way to protect the safety of your employees and ensure limited operational interruptions. A crisis communication plan is a proactive way to prepare your business for whatever life has in store. Few people can anticipate when an incident will evolve into a full-blown crisis. COVID-19, also known as coronavirus or novel coronavirus, has [...]
4 Constant Contact Alternatives for 2020
Shopping around for Constant Contact alternatives, or internal email tracking software in general? Even if you’re not, it’s always good to stay on top of market trends and be aware of what options are out there. You may think you have the best tools possible for internal communications, but there may be something better on the market for you. Similar to Mailchimp, Constant Contact is a tool widely used for [...]
Communicating with Generation Z in the Workplace
We've been debating the qualities that Millennials desire in the workplace for over a decade now. Generation Z is often clubbed in with its generational predecessors, but it's important not to assume that Gen Z-ers will possess the same needs and desires! The environment that Gen Z was born into, has led to generation-specific traits that reflect their unique expectations and attitudes toward their jobs. Granted, [...]
How to Improve Employee Experience in 2020
In today’s digital age, we know that expectations are high and customers are fickle, and if their experience isn’t seamless they’ll soon move on. This is why so many businesses have understood the importance of creating valuable customer experiences, spending time and allocating extensive resources into them. However, few companies pay the same level of attention to employee experience. Which is odd really, since it’s the employees who make a [...]
8 Ways to Build a Strong Employer Brand with Internal Communications
Are you looking for ways to build your employer branding with internal communications? Many businesses spend a lot of time building their external brand. Now they need to also develop an internal brand. The truth is, employees are the heart of every organization and by focusing on them, business will soar. Employer branding is nothing new. In fact, it's been around as long as employees have been around. Your business [...]
Coronavirus: How to Keep Employees Updated During a Public Health Crisis
The coronavirus, or COVID-19 has taken the world by storm since it surfaced near the end of 2019. Since then, there have been thousands of cases around the world, and ways of life have changed drastically. In terms of business and internal communications, a lot of organizations are moving towards remote working models, and communications professionals are tasked with ensuring that all employees feel included and have the information they [...]
How to Engage Women in the Workplace
Did you know that the higher the number of women in the workplace, the better a company is to work for? Employees working in organizations with more women than men are more likely to say they enjoy their jobs, that their role fits well into their life, and that they have opportunities to make a difference. There’s proof that having a higher percentage of female employees in an organization leads [...]
Product Updates February 2020: New Geolocation Map & Single Sign On for Outlook
February has been a busy month for the Product and Development team at ContactMonkey. Here’s a round-up of new features, improvements and bug fixes ⚒️ What’s New February 2020 Improved Productivity with Single Sign On With the release of our Single Sign On (SSO) for Outlook users, internal communicators can now login to their ContactMonkey account with their existing Outlook login credentials. No more saving multiple logins or passwords, in [...]
14 Best Outlook Add-Ins for 2020
Are you an Outlook user trying to optimize how you send out email communications? If so, have you thought about taking a look at some of the best Outlook add-ins to boost your productivity? As an internal communicator, you need to find quick and easy ways to bolster effective communication in the workplace. Hacks for increasing efficiency and productivity tools such as Outlook add-ins can make a huge difference in [...]
Employee Engagement Trends: Mental Health, Remote Work, and Social Media – 2020
One of the hottest topics in the internal communications space is employee engagement. Whether looking at past or present data, there are a lot of employee engagement trends to take stock of, especially as we move towards an increasingly digital world and workplace. Even though employee engagement is something that companies deal with internally, the effects of lower levels transcend the office walls. Its impact on mental health and wellness, [...]
How to Measure Employee Engagement Using eNPS
Are you an HR or internal communications professional working at a company where employee retention is a touchy subject? Are people quitting left, right, and centre, and don’t care to say why during their exit interview? If you answered ‘yes’ to either of those questions, or the thought of those situations give you the willies, then keep reading. 🤝 Employee engagement and employee retention go hand in hand. Want to [...]
7 Best Practices for Engaging Internal Emails in 2020
Picture this: you’ve been working hard on crafting your internal communications to round up important company news for employees. You’ve finally gotten all the pieces together and sent out an employee email to the entire organization; yet days go by without anyone saying anything about it. Since everyone’s so quiet about your email, you don’t know whether or not employees have seen the important announcements that you included in the [...]
Why You Need A Dedicated Internal Communications Tool for Internal Marketing
We see this all the time: internal communicators get caught in the trap of using marketing tools for internal communications. It sounds fairly harmless, right? Self-serve newsletter platforms like Mailchimp, Constant Contact, Campaign Monitor, Hubspot and others seem like good tools for sending internal newsletters. And that’s half true. They are good for sending newsletters. We like them, and we use them in our own marketing. But time after time, [...]
How to Use Internal Communications Software in 2020
Are you an internal communications professional with a budget to spend on new software? Are your goals around increasing employee engagement? Do you wish you could better understand what internal content is resonating with employees? Do you need an effective way to collect employee feedback? 💡 If any of the above questions have crossed your mind lately, then keep reading. Without the right internal communications software to fit your context, [...]
The Best Internal Communications Conferences You Must Attend in 2020
We've made a list of the best internal communications conferences happening in 2020. Learn the latest communication best practices from some of the biggest influencers and changemakers within the internal communications field. Save the date and book your flights for the top 15 internal communications conferences for 2020! If you’re wondering how to expand your skills, learn about the latest internal communications trends or expand your own internal communications consultancy, [...]
How to Use an Employee Pulse Survey in 2020
Across the board, there’s more familiarity with the annual employee survey that Human Resources teams send out. These are the long-form, somewhat complex questionnaires that every employee receives in their inbox at a key point in the year. So much can change at a company in a week or month, let alone in a year. Concerns of all sizes go unaddressed and unnoticed when employee feedback is so seldom gathered. [...]
Measuring Internal Communications in the Workplace: 11 Metrics You Need to Track
Not sure why you should be measuring your internal communication? Or maybe you’re not sure how to start quantifying your communications? Learn how to measure communications and their performance, and how to implement a data driven communication strategy. Everyone from communicators to marketers like to think that “content is king”. While we don’t disagree, we want to acknowledge the king’s advisor: metrics. Most organizations don’t even know how to gather [...]
Internal Email Tracking from Outlook in 2020
If you’re an internal communications professional looking to invest in internal communications software, or better understand the data behind your internal emails to increase employee engagement, you’ve come to the right place! Why Consider Internal Email Tracking for Internal Communications? What employees want is one of the main concerns of internal communications professionals today, especially when it comes to proving return on investment and getting buy-in from the C-Suite. An [...]
16 Must-Try Employee Engagement Ideas
As an internal communicator, it's important to examine what you've implemented, and determine what needs to stop, start, or continue. The way you communicate with your fellow employees doesn't have to be static. There are countless ways to deliver information, and employee engagement ideas that go beyond planning social events for colleagues. Are you struggling to engage employees? Are you having a hard time measuring employee engagement? Have no fear! [...]
How to Create an Internal Communications Plan
Are you working to create a solid internal communications plan? One that considers diversity and inclusion, and steps for presenting to upper management? This is a resource to help you create a stellar internal communications plan and strategy, and provide the right questions for you to ask yourself along the way. Taking a step back and reassessing your current internal communications strategy is essential to building a new internal communications [...]
Mailchimp vs. ContactMonkey: Selecting Internal Email Tools
With so many tools out there, choosing just one internal email tool can be tricky. In this post we’ll explore how ContactMonkey compares to Mailchimp for internal newsletters and how the right choice will depend on what you and your team are looking for. Whether you have a newly approved budget or just started a new position, selecting an internal email tracking tool that allows you to measure employee engagement [...]
