Introducing Edit Sent Links, our newest feature that lets you update hyperlinks in your emails after they’ve already been sent. That’s right: No resends, no support tickets, no workarounds.
We’ve all been there: you hit send on an internal email, only to realize a link is broken or pointing to the wrong destination.
Now you don’t have to panic.
Why Edit Sent Links Matters for Internal Communicators
Internal communicators move fast. But even the best email builders can miss a faulty link, especially in high-volume campaigns. Edit Sent Links gives you the power to fix mistakes quickly and quietly, without disrupting your audience or campaign performance.
Why you should care about Edit Sent Links:
- No more resending an entire email for one bad URL.
- No more escalating to IT or support teams.
- Just fast, seamless redirection that saves time (and your reputation).
What You Can Do With Edit Sent Links
Here are a few real-world ways internal comms pros can benefit from Edit Sent Links:
1. Fix post-send mistakes
Mistyped a URL or linked to last quarter’s report? Correct it immediately without resending.
2. Update documents after they change
Did your HR team update the onboarding checklist? Point the original link to the updated doc without breaking the original campaign.
3. Adjust to event changes
Last-minute meeting room swap or Zoom link replacement? Just update the original button or link and avoid mass confusion.
4. Replace a file behind a firewall
Sometimes employees can’t access a page you’ve linked to. Redirect them to a more accessible version without skipping a beat.
How Edit Sent Links Works
Step 1: Send your email as usual using ContactMonkey.
Step 2: Once the email has been delivered, navigate to Emails > Sent Emails in your dashboard.
Step 3: Click the three-dot menu and select Links, or open the email and use the Links tab.
Step 4: Find the link you want to update and click the ✏️ icon.
Step 5: Paste in the new destination URL, hit save, and you’re done.
Every future click on that link will be redirected to the new URL—completely seamlessly.
For more information, visit our Help Centre.
How Else Can You Use ContactMonkey to Manage Internal Comms
Beyond taking advantage of Edit Sent Links, here’s how internal communicators are using ContactMonkey to simplify, personalize, and supercharge their internal communications.
1. Create beautiful, on-brand employee emails, fast
No more fighting with formatting or clunky editors.
ContactMonkey’s drag-and-drop Email Builder Feature lets you quickly create stunning, mobile-responsive emails without needing a designer or developer.
What you can do:
- Start with customizable templates (or build your own).
- Embed images, videos, and GIFs.
- Add interactive content like pulse surveys or event RSVPs.
Why it matters: Engaging visuals and interactive elements boost click-through and engagement rates.
2. Target the right employees with smart segmentation
Not every message needs to go to everyone.
With ContactMonkey’s List Management Feature and Dynamic Content Feature, you can segment your communications by location, department, role, or custom attributes—without needing IT.
What you can do:
- Import lists from Outlook, CSVs, or sync with your HRIS.
- Personalize messages in a single send using Dynamic Content.
- Preview emails for each segment before hitting send.
Why it matters: Personalized comms are more relevant, less noisy, and more effective.
3. Track what’s working in real time
Say goodbye to the black hole of internal comms performance.
ContactMonkey gives you real-time analytics through the Analytics Dashboard Feature, so you can see what’s landing, what’s not, and where you can improve.
What you can measure:
- Open rates, click rates, read time, device type.
- Heatmaps to see where people are clicking.
- Survey responses and feedback loops.
- Performance by list segment.
Why it matters: Prove the ROI of your work and continuously optimize your strategy.
4. Gather employee feedback without sending a separate survey
Stop relying on SurveyMonkey links that nobody clicks.
With Employee Feedback Features, you can embed pulse surveys, eNPS, and open-text feedback fields directly into your emails—and watch the responses roll in.
What you can do:
- Ask 1-click questions like “Do you feel informed?”
- Collect anonymous employee feedback.
- Close the loop with “You Said, We Did” follow-ups.
Why it matters: High engagement starts with listening and acting on what you hear.
5. Communicate seamlessly across languages
ContactMonkey makes it easy to reach your global workforce with emails in multiple languages—all in one send, thanks to the Multi-language Email Feature.
What you can do:
- Create and send multilingual emails within a single campaign.
- Use Dynamic Content to show language-specific messaging based on audience attributes.
- Track engagement by language (opens, clicks, read time, and more).
Why it matters: Employees engage more with content that feels familiar. Multi-language support ensures every team member, regardless of location or language, feels included and informed.
Edit Sent Links is available to all ContactMonkey users, no matter the plan type. Curious to see the platform in action? Book a FREE 15-minute call and learn how ContactMonkey helps you move fast, with confidence.
