EMAIL Analytics
Unlock better decisions with internal email analytics that work
Track engagement, benchmark performance, and create internal email reports that drive smarter communication
Prove ROI
Build faster
Personalize by role
Engage with clarity
Track in real time
Why choose ContactMonkey for email analytics?
Turn internal email metrics into real-world results.
ContactMonkey gives internal communicators the internal email measurement tools they need to prove value and drive action. From open rates and link clicks to device data and survey responses, every metric tells a story, and we help you tell it.
ContactMonkey users achieve email open rates of 90% and higher
Real-time visibility into what’s working
Access internal communication email metrics like open rates, click-through rates, location, device type, and read time as soon as your email lands.
Measure internal email engagement at scale
Benchmark internal email performance across departments, locations, or roles with built-in segmentation filters.
No more one-size-fits-all dashboards
Customize your internal email reports to show the exact metrics your leadership team cares about.
Build leadership-ready reports in minutes
Export beautiful, presentation-ready internal email reporting dashboards to showcase ROI.
Track improvement over time
Identify trends, campaign performance, and audience behavior across multiple sends to fuel your strategy.
Get complete visibility with an internal email reporting hub
Dive into employee engagement patterns, understand content performance, and use actionable insights to continuously improve.
Whether you’re wondering how to measure internal email metrics or need to present a detailed internal email report to your leadership team, you’ll get the full picture all from one platform.
Customizable analytics dashboard
Analyze campaign performance across any dimension.
Create and customize reports to track opens, clicks, read time, senders, teams, and more. Apply filters, rearrange columns, and view trends, all in an intuitive dashboard for leadership-ready insights.
Saved and shareable reports
Streamline reporting for consistent stakeholder updates.
Team-based access & permissions
Empower managers with relevant data, securely.
Drill‑down performance filters
Understand what resonates and why.
Export & download functionality
Move insights into stakeholder-ready formats.
Overall email tracking analytics
Understand how employees engage, at a glance.
Anonymous tracking
Measure results without compromising privacy.
Individual employee tracking
Get granular insights into employee engagement.
Location-based tracking
See how comms perform by geography.
Audience segmented stats
Compare what’s working across different groups.
Click maps
See exactly what part of your email grabs attention.
Read time Analysis
Know if employees are skimming or reading.
Device breakdown
Optimize emails for every screen.
Survey reporting
Turn employee feedback into actionable insights.
Your end-to-end platform for employee communications
From the first email send to the final report, ContactMonkey helps you plan, personalize, deliver, and prove the success of your internal communication strategy all in one place.
Plan smarter campaigns and reporting timelines
- Use a built-in calendar to align sends with reporting periods.
- Set internal email measurement goals tied to specific campaigns.
- Coordinate with leadership on what metrics to highlight in each internal email report.
Design emails with measurement in mind
- Create content optimized for click-throughs and engagement.
- Add embedded surveys to track sentiment from the same email.
- Structure layouts based on previous heatmap insights.
Deliver and track across all employee channels
- Send from Outlook or Gmail with zero tool-switching.
- Track internal email analytics across email, Teams, SMS, and SharePoint.
- Segment sends to test and measure performance across audiences.
Capture data in the flow of communication
- Gather feedback with embedded polls, emoji reactions, and star ratings.
- Capture sentiment instantly, not days later.
- Use internal communication email metrics to iterate in real time.
Report with confidence and clarity
- Monitor internal email analytics across every campaign.
- Visualize trends in engagement, sentiment, and feedback.
- Present internal email reports that demonstrate the impact of comms.
Real results: From blind sending to 90%+ open rates with data-powered internal comms
Before ContactMonkey, the internal comms team at Joules was struggling to understand if employees were even reading their emails, let alone engaging with them. With all communications shifted online during the pandemic, they needed a better way to track performance, gather feedback, and tailor content to what employees actually wanted to see.
By switching to ContactMonkey, Joules transformed their employee communications with real-time analytics, pulse surveys, and branded templates.
Now, their newsletters drive measurable engagement, consistently hitting 90%+ open rates across company-wide sends.
| BEFORE CONTACTMONKEY | AFTER CONTACTMONKEY |
|---|---|
| No visibility into who was opening emails or what content was working. | Achieved email open rates of 90% and higher using real-time analytics. |
| Generic, unbranded internal emails with limited design flexibility. | Branded email templates for HR, IT, and department-specific newsletters. |
| Reliance on outdated annual surveys with low participation. | Embedded pulse surveys replaced lengthy annual questionnaires. |
| No way to tailor communications to specific employee groups. | Segmented analytics revealed what content worked for each audience |
| Feedback collection was slow, formal, and high-friction. | Email metrics guided content decisions and supported KPI tracking. |
MANUFACTURING
90%+
open rate
“To get a better understanding of what people like and what they don’t like, especially when we weren’t together, it was really useful to have a tool that showed all of our analytics.”
Jessica Davies
Senior Manager of Communications and Inclusion
Company size: 800+ employees
Frequently asked questions
Internal communicators are looking for deeper insights than traditional email platforms provide. With internal email analytics, they want to see who opened the message, how long they engaged, what they clicked, and how behavior varies by role, department, or location. ContactMonkey provides this through advanced internal communication email metrics that go beyond opens and clicks to reveal true employee engagement.
Basic metrics don’t tell the whole story. Communicators need internal email measurement that tracks read time, device usage, and interaction across multiple campaigns. ContactMonkey’s internal email analytics deliver these insights, helping teams understand not just if content was seen, but if it was actually consumed.
Yes, segmentation is a major pain point with many tools. ContactMonkey solves this by offering internal email reporting that breaks down performance by any attribute tied to your distribution list, whether it’s job title, region, or team. This lets you create hyper-targeted internal email reports that drive smarter strategy.
Absolutely. Leadership wants proof that communications are working. With ContactMonkey’s internal email report features, you can showcase exactly how your messages are performing, compare against industry benchmarks, and provide strategic insights that tie communication to business outcomes.