Your internal communications drive employee engagement and workplace productivity. But what happens when you’re fresh out of new ideas for creative messaging? We’ve compiled a list of our most innovative employee communication ideas to help!
Internal communicators face a recurring challenge: how to create consistently engaging content to send on a monthly, weekly, and even daily basis.
It can be incredibly difficult to regularly come up with creative internal communication ideas, to say the least.
That’s why we’ve compiled a list of our best internal communication ideas to give you new ways to approach employee emails and newsletters. Implement these internal communication tactics in your business to keep your emails fresh and your employees engaged.
Revive employee engagement with targeted, interactive emails and newsletters
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What is Internal Communication?
Internal communications (IC) refers to the processes, channels, and strategies used to share information within an organization. This function aims to keep employees informed, aligned with organizational goals, and engaged in the workplace. While IC includes various formats like emails, employee newsletters, intranet posts, and meetings, it also encompasses strategic efforts to improve employee experience, foster a sense of belonging, and facilitate open dialogue between management and staff.
Why Your Internal Communication Tactics Matter
Your tactics that are informed by your internal communication strategy are a direct driver of employee engagement. Effective communication helps employees stay informed, submit feedback, and connect with their coworkers. It also helps:
- Build workplace culture.
- Share leadership messages.
- Gather employee-generated content.
- Take a pulse of workforce engagement.
- Inform business decisions through employee feedback.
- Keep employees in the loop about urgent events and updates.
But what happens when you’re fresh out of ideas for internal communications?
Hitting a dead end when it comes to innovative internal communication tactics is easy considering the volume of messaging that businesses require. And these days, employees have seen it all. With the advent of social media, it’s harder than ever to captivate anyone’s attention for longer than a few minutes.
That’s why today’s communicators need to try more creative internal communication strategies if they want employees to tune in.
Luckily, new technology has the ability to drive creative internal communications ideas capable of challenging the status quo.
Innovative Internal Communications Ideas to Try in 2025
Whichever way you approach your employee communications, it’s important to keep things fresh with creative internal communication ideas. These ideas can range from developing more visually engaging content to updating the way you measure employee engagement.
Below, we’ve collected our favourite innovative internal communication ideas to help you improve how you connect with your employees this year.
Be sure to also check out our internal communications case studies to see how other companies use ContactMonkey to improve engagement and productivity.
1. Captivate readers with multimedia elements
If multimedia elements aren’t already a part of your internal communication campaign ideas, now is the time to introduce them. You can use multimedia to transform static emails into engaging, interactive communications.
Why this matters: Multimedia elements like GIFs and interactive features make internal emails more dynamic and engaging, which can improve employee engagement and information retention.
How to measure impact: Track metrics such as click-through rates, time spent on emails, and reactions to multimedia content.
How ContactMonkey can help: ContactMonkey’s HTML email builder allows you to easily incorporate GIFs, videos, and event invites, ensuring consistent branding and a professional look across all communications.
2. Supercharge your comms with an AI writing assistant
If you’re often struggling to come up with creative internal communications ideas, an employee email tool with generative AI integration is a game-changer. Use AI-powered tools to generate fresh and creative content for internal communications.
Why this matters: An AI writing assistant saves time and inspires new ideas, helping communicators quickly generate content for diverse needs, from employee announcements to newsletters.
How to measure impact: Evaluate time saved in content creation and engagement metrics like open rates and feedback from employees.
How ContactMonkey can help: ContactMonkey’s OpenAI ChatGPT integration enables you to create and refine content with ease, generating diverse communication ideas tailored to your organization’s needs.
3. Simplify complex information with video communications
One of the easiest and most creative internal communications ideas to amp up your messaging is to incorporate videos.
Why this matters: Videos for internal communication effectively convey complex information quickly, which can be especially helpful for updates from leadership or training content, catering to employees who prefer visual learning.
How to measure impact: Monitor view counts, engagement levels, and feedback on video content.
How ContactMonkey can help: Embed videos directly into emails using ContactMonkey’s platform to make it easy for employees to view important updates, no additional links required.
4. Streamline email workflow with responsive internal email templates
Email templates help save you hours of time while bringing all of your creative internal communication tactics to life.
Why this matters: Templates allow for efficient, consistent email creation, reducing the time spent designing while ensuring brand alignment across communications.
How to measure impact: Track time saved in email creation and measure engagement metrics across templated emails.
How ContactMonkey can help: With ContactMonkey’s email template library, you can easily create and modify email templates, saving time and boosting consistency in your internal communications.
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From HR emails and newsletters, we’ve got all the templates you need.
5. Reach employees anywhere with internal SMS
Keep remote and hybrid employees informed with SMS messaging to reach them quickly and effectively.
Why this matters: SMS is effective for urgent updates, ensuring that employees receive critical information even if they’re not checking email.
How to measure impact: Assess SMS open rates and response times to gauge employee engagement with SMS communications.
How ContactMonkey can help: ContactMonkey’semployee SMS featureallows you to draft and send text messages to your employees from the same platform as you create your emails. You can use employee SMS to send immediate updates and alerts, or share links to your website orinternal intranet.
6. Amplify audience targeting with email list management
To ensure that your internal communication campaign ideas run smoothly, you need to target the right audience.
Why this matters: Targeting specific groups with tailored messages ensures employees receive content that resonates with their roles and interests, improving engagement.
How to measure impact: Analyze engagement metrics by segmented audience groups to see which messages perform best.
How ContactMonkey can help: With HRIS, Workday, and Microsoft Teams integration, ContactMonkey helps you seamlesslymanage your distribution lists and segment campaigns for targeted messaging. You can segment your lists based on departments, teams, or roles, enabling you to tailor your content to different groups within your organization. So, targeting the right employees with your innovative internal communication campaign ideas becomes a breeze!
7. Activate granular email metrics
For a comprehensive picture of email engagement among employees, you can use an innovative internal email tracking software. With the latest innovative internal communications technology you can go far beyond open rates and clicks.
Why this matters: Advanced email metrics offer a clearer view of what content resonates, helping you refine future communications for greater impact.
How to measure impact: Use metrics such as open rates, click-through rates, and read times to assess engagement and message effectiveness.
How ContactMonkey can help: With our reporting dashboard, you can access detailed email analytics, including click maps and segmented stats, to help you understand how different employee groups interact with your messages.
8. Show ROI on internal communications with reporting
Internal communications reports are an innovative feature that allows your team to show the power of investing in employee engagement and comms.
Why this matters: Showing ROI on your employee communications helps justify investment in internal communications, making it easier to advocate for resources.
How to measure impact: Compile and present data on engagement metrics, campaign effectiveness, and content reach. You can leverage this data to build a business case for trying out new, creative internal comms tactics, too!
How ContactMonkey can help: Our reporting features allow you to download analytics in formats ready for presentation, making it easier to showcase the impact of your internal communications.
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9. Send timely communications with automated email scheduling
One of the simplest and most effective internal communication ideas is to leverage timing. And, the best way to make sure comms go out at the right time is through automation and scheduling.
Why this matters: By tapping into email engagement patterns and behaviours, an email scheduling software helps you increase your internal email open rate and overcome internal communication challenges. It does this by determining the best time to send internal emails.
How to measure impact: Analyze open rates and engagement metrics based on send times to optimize your scheduling.
How ContactMonkey can help: With our internal communications tool, your email open rates are visualized in a graph to show engagement over time. Once you’ve determined when your employees are most likely to open your emails, you can schedule future emails accordingly for maximum engagement.
🐒 PRO TIP: We recommend using email analytics to find your employees’ preferred email-sending times, and then planning your emails using an internal communications planning calendar. This way, you can create and schedule your internal emails ahead of time and avoid overwhelming your employees with too many emails.
10. Build community with dialogue-driven communications
Sometimes, the most effective internal communication ideas are the simplest ones. Building community through dialogue-driven communication is one of them.
Why this matters: Interactive features like pulse surveys and comment sections allow employees to engage and share feedback, creating a more connected workplace.
How to measure impact: Track responses to surveys, comments, and other interactive elements to gauge employee sentiment and engagement.
How ContactMonkey can help: Our employee engagement software supports interactive newsletters with surveys and anonymous feedback options, making it easy to start meaningful conversations within your organization.
Free guide to genuine employee feedback in surveys
Will your people tell the truth? Here’s how to build trust.
11. Connect employees with internal influencers
Another innovative employee communications idea is to emphasize your company culture by electing an internal influencer from your employees.
Why this matters: Internal influencers foster trust and open communication by sharing key information, gathering feedback, and promoting initiatives, helping to build a strong, unified company culture.
How to measure impact: Monitor participation in company initiatives, track influencer-led campaigns, and gather feedback on the influencer program’s effectiveness.
How ContactMonkey can help: Use our employee engagement tools to provide internal influencers with resources, track engagement with their communications, and gather feedback from employees.
12. Boost engagement through individualized communications
One of the most effective and fun internal communication ideas is collecting employee feedback for tailored messaging.
Why this matters: Tailored communication shows employees that their opinions matter, improving satisfaction and alignment with company goals.
How to measure impact: Evaluate engagement metrics for tailored emails, and monitor survey responses to gauge employee sentiment.
How ContactMonkey can help: Using a pulse survey email software with fun emoji reactions or star ratings, you can conduct quick employee pulse surveys and learn more about your staff. Once you’ve gathered the information you need, you can create more informed and individualized communications. For example, you can try conducting an employee satisfaction survey to gauge how your employees feel about your workplace culture. You can even ask them to share some innovative internal communication tactics that they want you to try out.
🐒 PRO TIP: Not only does collecting employee feedback give you great employee engagement ideas, but it also helps your employees feel heard and valued by your organization.
13. Scale employee engagement with multilingual emails
If your company has offices in different countries around the world, it’s likely that you have employees whose first language isn’t English. You can overcome language barriers with multilingual internal communications for global teams.
Why this matters: Multilingual emails ensure that important information reaches all employees effectively, promoting inclusivity and better understanding.
How to measure impact: Track engagement rates among international employees and gather feedback on the accessibility of communications.
How ContactMonkey can help: With ContactMonkey, you can easily manage multilingual emails and ensure employees around the world can access and understand important updates.
🎁 BONUS: For easier-to-translate internal communications, we encourage you to keep your writing simple and sharp using our writing tips for employee newsletters.
14. Strengthen workplace security through emergency alerts
In order for your innovative internal communications tactics to work, they need to be delivered in a way that’s secure and respects employee privacy. Promote security and employee safety by sending critical alerts quickly and securely.
Why this matters: Regular security communications raise awareness and readiness for potential threats, which is crucial for employee safety and data protection.
How to measure impact: Monitor open rates for security alerts, track phishing awareness through tests, and evaluate employee feedback on alert effectiveness.
How ContactMonkey can help: ContactMonkey’s platform allows you to send secure, tracked alerts and even test phishing awareness with simulated emails, ensuring your team is prepared.
🎁BONUS: Keep your employees on the lookout for email phishing scams by frequently highlighting phishing email awareness strategies.
15. Diversify communications with a company podcast
While employee emails can quickly be ignored and forgotten, other kinds of internal communications have better staying power. Use internal podcasts to deliver important information in a flexible, accessible format.
Why this matters: Podcasts provide a convenient way for employees to stay informed, especially for those who may be away from their computers, and make internal updates feel more personal and engaging.
How to measure impact: Track podcast listens, engagement with specific episodes, and gather feedback on content relevance and accessibility.
How ContactMonkey can help: Create and distribute podcast announcements via ContactMonkey, ensuring your episodes reach the right audience with trackable engagement metrics.
🎁BONUS: For more fun internal communication ideas for a podcast, check out our blog on the best internal podcast ideas.
16. Increase your reach with Email at Scale
Your creative internal communications strategies are only as good as the number of people they’re able to reach. Overcome email sending limits to ensure all employees receive your updates.
Why this matters: Reaching a large number of employees at once without restrictions ensures consistent communication, especially in large organizations with dispersed teams.
How to measure impact: Monitor open rates and track engagement across large distribution lists to ensure message reach and effectiveness.
How ContactMonkey can help: With ContactMonkey’s email at scale feature, internal communicators can send employee emails to over 10,000 recipients using CSVs, Distribution lists, Contact Groups, Security Groups, Universal Groups, and Dynamic groups. This makes it easy to surpass email limits and reach as many employees as you need as quickly as you need.
17. Expand internal communications reach with Microsoft Teams integration
The main goal for internal communicators is to connect and engage as many employees as possible. With so many companies relying on Microsoft Teams for their daily updates, tapping into this vital channel is an important internal communications idea.
Why this matters: By leveraging Teams, communicators can reach employees on the platforms they use daily, increasing visibility and engagement with internal messages.
How to measure impact: Track view rates within Teams, measure engagement with announcements, and gather employee feedback on the integration.
How ContactMonkey can help: Our Microsoft Teams integration for Outlook and Gmail streamlines multichannel messaging while allowing you to reach more employees at once. You’ll be able to seamlessly integrate your newsletter content and merge email tracking and analytics within the Microsoft Teams platform. No need to toggle between tabs, apps, or screens—everything converges in a single location.
Don’t Be Afraid to Innovate with ContactMonkey
Every company approaches internal communications differently. Ultimately the best internal communication tactics are the ones that resonate with your employees.
We encourage you to survey and collect feedback around your employees’ communication preferences. You’ll get a ton of great ideas for internal communications and to better reach your employees and keep them engaged, wherever they are.
ContactMonkey can make learning about and implementing new internal communications tactics easy. With our suite of dedicated internal communication tools, you can use your employee emails to drive engagement and productivity.
Want to see ContactMonkey in action? Book a free demo to see how to boost employee engagement with your emails: