Latest Internal Communications Insights

What To Include In Employee Newsletters- Our Top Content Picks

Your employee newsletter is one of the best opportunities to keep your employees informed, engaged, and connected. It’s a valuable tool for …

Phil Manzano

When your workforce spans the globe, multilingual emails are likely a huge part of your internal communications strategy. Sending emails in multiple …

Helen Marukh

ContactMonkey product update mutli-language emails

You asked, and we listened! All ContactMonkey users can now create and send emails in up to four languages with our all-new …

Alex Cleary

10-Steps-To-An-Award-Winning-Employee-Newsletter

Creating a quality employee newsletter can feel daunting—but with the right strategy and tools in place it doesn’t have to be. To …

Mariya Postelnyak

Why-Internal-Email-Analytics-Are-Important-to-Internal-Communicator

With insights gained from internal email analytics, communicators blend the art of communication with the science of data analytics for maximum impact …

Helen Marukh

Reasons-To-Improve-Internal-Email-Design-and-Templates

Internal emails with little to no design are easy to ignore—they are boring blocks of text that can easily get lost in …

Phil Manzano

Employee-Newsletter-Design-Tips-and-Ideas-To-Master

They say communication is 90% non-verbal. You can think of your employee newsletter design the same way: how you organize and present …

Alex Cleary

Key Employee Engagement Metrics And KPIs To Track

Employee engagement is crucial for your business’s success—yet quantifying employee engagement can be a big challenge. We’ll take the guesswork out of …

Alex Cleary

Why-Your-Company-Needs-Internal-Newsletter-Software

Are you juggling dozens of tools and channels to keep your employees in the loop? Is your internal emailing process clunky and …

Mariya Postelnyak

How design thinking can improve internal communications

Design thinking is a creative problem-solving approach that prioritizes empathy and user needs. Use design thinking for internal communications to reach and …

Helen Marukh

Employee benefits are vital for attracting and keeping the best talent. But if your employees don’t understand their benefits package, they might …

Phil Manzano

When you think of internal communication, what comes to mind? Is it team meetings or company-wide emails? While these are important forms …

Phil Manzano

Great writing does more than communicate information—it piques interest, evokes emotion, and demands the reader’s attention. Learn how to write an effective …

Alex Cleary

This spring, our product team has been working diligently to make significant enhancements to our List Management functionality. And the day has …

Alex Cleary

Determining who is responsible for internal communications isn’t as straightforward as it seems. Unlike other departments or roles within a company, the …

Phil Manzano

Your employee newsletter name has a huge impact on how employees perceive your communications and whether they engage with them at all. …

Mariya Postelnyak

With countless new innovations in digital communications, why is email still the most-trusted tool for businesses? Learn why email stands the test …

Mariya Postelnyak

ChatGPT and Large Language Models (LLMs) are a growing force in the business world—but should you use them at your organization? We’ll …

Alex Cleary

There are few things more annoying than an inbox full of emails that have nothing to do with you or your job. …

Phil Manzano

By investing in the right internal communication tools, you can streamline your corporate communication and reclaim hours of work every week, all …

Helen Marukh

Workplace communication involves exchanging sensitive, often confidential employee details. This makes internal communications a perfect target for cyber attacks. Learn how to …

Mariya Postelnyak

Internal communications has grown in importance across every business. And as your company grows, the need to expand your internal communication team …

Phil Manzano

A new year brings new internal communication challenges. From personalizing employee communications to measuring email metrics, set yourself up for success with …

Alex Cleary

If you’ve ever tried to send bulk emails from Gmail, you have surely encountered the Gmail email limit. We’ll show you how …

Alex Cleary

The past two years have seen the modern workplace evolve at an unprecedented pace. As remote and hybrid work continue to put …

Mariya Postelnyak

In this article, we will delve into the pivotal matter of internal email deliverability. Learn best practices and avoid the junk folder.

Phil Manzano

Using video to increase employee engagement is a powerful tool for any organization. Not only does it make communication easier, but employee …

Phil Manzano

As an internal communications professional, you are writing a lot of emails. And you might be wondering if AI email writing tools …

Phil Manzano

Updata Partners invests to help ContactMonkey meet increasing demand. Toronto, December 7, 2023—ContactMonkey, the internal email communications platform, today announced the completion …

Alex Cleary

How can you be certain that your employees are engaging with your emails the way you intended? Use click maps in combination …

Alex Cleary

Your internal communications are effective only if your employees actually see them. Expand the reach of your internal communications by using ContactMonkey …

Alex Cleary

Toronto, November 8, 2023 — ContactMonkey, an internal communications platform helping companies create, send, and track internal comms, today received recognition as …

Mariya Postelnyak

This month we’re thrilled to announce our Microsoft Teams integration along with user improvements that strengthen collaboration and efficiency. Read on to …

Maithili Jha

Well-designed internal emails generate more engagement from employees, but internal communicators may not always have the time to ensure every email is …

Alex Cleary

While some say email is on the way out, there’s a good reason it’s still the preferred channel of most internal communicators.

Helen Marukh

Getting critical information to your employees promptly is essential for any company. And that’s even more important as your company scales. An …

Phil Manzano

This month we’re thrilled to announce updates that offer customers faster email sending speeds, visual analytics for all users, and a free …

Maithili Jha

Toronto, Ontario ContactMonkey is pleased to announce it placed No. 146 on the 2023 Report on Business ranking of Canada’s Top Growing …

Mariya Postelnyak

Employee surveys help you identify problems and determine solutions to overlooked issues at your business. With ContactMonkey, you can create effective employee …

Alex Cleary

Using AI tools like ContactMonkey’s OpenAI ChatGPT integration can enhance the efficiency of internal communications. However, these tools should complement—not replace—human judgment …

Phil Manzano

By embracing internal communications analytics, you can measure how well you’re meeting your internal communications goals. We explore what metrics you can …

Alex Cleary

What’s New  Okta SSO Integration Gain more convenient access to ContactMonkey with the new Okta SSO integration. We are excited to announce …

Maithili Jha

Finding the right internal communications tool for your business can be daunting. But it doesn’t have to be. To help, we did …

Phil Manzano

For companies with 500+ employees, manually managing your employee emails isn’t efficient or sustainable. Build robust employee distribution lists using our employee …

Alex Cleary

Recognizing your employees’ hard work is a staple of employee engagement. Use our sample thank-you letters for employees’ hard work to let …

Alex Cleary

This June, our product team introduced a feature that will offer greater insights into employee email campaign performance What’s New  Click Maps  …

Maithili Jha

Group emails allow you to segment internal communications and easily create customized messages. Get more eyes on your content by learning how …

Mariya Postelnyak

Workplace silos are major drivers of miscommunication and employee disengagement. Learn how to roll out interdepartmental communications effectively to ensure a smooth …

Mariya Postelnyak

In May, our Product Team introduced much awaited enhancements that will further elevate the ContactMonkey user experience What’s New Anonymous Individual Tracking …

Maithili Jha

Learn how to create an effective HR communication strategy to build trust, community, and collaboration in the workplace.  HR policies and updates …

Mariya Postelnyak

Understanding your employees’ work environment is key to creating a productive, healthy workplace. And knowing how to craft the right employee survey …

Phil Manzano

Save time creating internal email content with ContactMonkey’s new OpenAI AddOn! According to the Global State of Internal Communications 2023 report, 61% …

Maithili Jha

With Outlook’s contact groups, users can send mass emails to their employees. But they aren’t without their issues. We examine the pros …

Alex Cleary

In April, our Product Team focused on improving the user interface to allow for better navigation and organization.  What’s New Email Tagging …

Maithili Jha

Performance reviews can be anxiety-inducing for both employees and managers. Use our free templates for performance review emails to make the review …

Alex Cleary

We are pleased to announce that ContactMonkey can now integrate with your Human Resource Information System (HRIS), making it effortless to construct …

Phil Manzano

Safety emails to employees raise awareness about potential hazards and risks in the workplace. But for safety emails to be taken seriously, …

Mariya Postelnyak

Companies with great internal communications have more in common than you think. Learn from the best and adopt their tricks and techniques …

Mariya Postelnyak

When there are internal changes or transfers happening within an organization, it’s best to communicate the news to the rest of the …

Phil Manzano

Email security is more important than ever. With the prevalence of ransomware, phishing, and other malicious activities targeting email accounts, it is …

Phil Manzano

When writing to employees from the perspective of a CEO, it’s important to ensure that your messages are clear and concise. Your …

Phil Manzano

In March, ContactMonkey’s product team brought customers some key improvements to elevate their internal communications processes ✔ Improvements Reporting  Reporting has replaced …

Maithili Jha

Whether you’re a professional writer or an internal comms novice, use our business memo examples to employees to craft quick, professional internal …

Mariya Postelnyak

Learning how to develop strategic internal communications is no easy feat. It requires you to take into consideration the needs and preferences …

Phil Manzano

Employees that are connected and concerned about their work are more productive than those who aren’t. Develop an effective employee engagement action …

Alex Cleary

This Mental Health Awareness Month, show employees how your company is investing in their well-being and work-life balance. Create thoughtful mental health …

Mariya Postelnyak

Having trouble getting employees to notice your organizational announcements? Learn how to create an organizational change announcement that both informs and engages …

Mariya Postelnyak

We’re excited to share that ContactMonkey has set up a dedicated EU data centre, enabling EU-based customers to use ContactMonkey seamlessly as …

Maithili Jha

Your business is always changing and improving, but its success is dependent on how well your employees can keep up. Use our …

Alex Cleary

A “getting to know your employees” questionnaire builds stronger bonds between staff and managers by fostering understanding of each other’s perspectives and …

Mariya Postelnyak

In February, our Product team launched many long-awaited upgrades that our customers are going to love! Read on to learn more.. What’s …

Maithili Jha

Having your employees understand the importance of clocking in and out is vital to the success of your business. It is important …

Phil Manzano

With a mix of remote, hybrid, and in-person working, it’s easy for your teams to forget the importance of proper and acceptable …

Phil Manzano

Good email design helps communicate information clearly and engages your employees. Learn how to design better emails using our list of email …

Alex Cleary

The onboarding process can make or break a new employee’s first impression of your company. It’s time to ask the right onboarding …

Mariya Postelnyak

Picture this. You have an employee celebrating their work anniversary. You want to mark the occasion with a heartfelt message. But how? …

Phil Manzano

When employees feel heard and respected, it can have a huge impact on morale and productivity. However, understanding what your employees need …

Phil Manzano

Employee feedback can help you refine your training processes to better prepare your employees for success at your business. Use our post …

Alex Cleary

One of the hottest topics in the internal communications space is employee engagement. Whether looking at past or present data, there are …

Khadijah Plummer

When environmental factors affect your employees’ ability to safely do their jobs, you need to be able to act fast. Use our …

Alex Cleary

From added security to speedier communications, the benefits of SMS for banks and financial services are undeniable. But finding the right text …

Mariya Postelnyak

If you’re sending similar emails on a regular basis, creating them from scratch each time can be tedious. Recurring emails allow you …

Mariya Postelnyak

Making eNPS (Employee Net Promoter Score) surveys part of your communications strategy allows you to clearly see links between employee satisfaction and …

Khadijah Plummer

Workplace training is essential for employees to brush up on their skills and learn new ones. An engaging training announcement email can …

Mariya Postelnyak

Employee feedback increases employee engagement, which is proven to increase productivity, drive growth, and improve employee retention. Learn how to collect employee …

Alex Cleary

Congratulations messages are more important than ever – they’re an opportunity to show employees your appreciation and remind them that their hard …

Phil Manzano

At ContactMonkey, we’re excited to kick off 2023 with new integrations, improved SMS sending, and enhanced email builder features! What’s New  List …

Maithili Jha

HR teams dread writing that open enrollment email to employees. But it’s a vital piece of communication and it’s important to get …

Mariya Postelnyak

Your product launch email can make all the difference when it comes to the success of a new product. To make sure …

Mariya Postelnyak

Employee spotlight questions should be both personal and professional in order to get a better understanding of the employee and their work …

Phil Manzano

Want to see what employees really think about company leadership? Get inspired by these employee questions about management ahead of your next …

Mariya Postelnyak

Email is the most popular communication tool for businesses for good reason: it lets a single sender contact near countless recipients. We …

Alex Cleary

Mail merges let you personalize your mass emails to increase open rates and boost engagement—but setting up mail merges can be a …

Alex Cleary

In order to effectively manage a crisis, businesses must have a comprehensive crisis management plan in place. This plan should outline strategies …

Phil Manzano

An employee promotion is exciting news! But there are important logistics involved in sharing the update with your workforce. An internal employee …

Mariya Postelnyak

While email may be the most popular form of workplace communication, using text messages to communicate with employees is becoming increasingly popular. …

Phil Manzano

Looking to incorporate medical SMS into your healthcare software? In this article, learn about today’s top providers of SMS for hospitals and …

Mariya Postelnyak

Miscommunication is a major barrier to organizational alignment and employee engagement. Learn how to avoid miscommunication in the workplace – and its …

Mariya Postelnyak

In this post, I’m going to outline 15 of the most important email metrics to track for your internal company newsletter (or …

Justin Raudys

Communicating in the workplace has changed over the last few years, and especially since the rise in offices tackling work-from-home and hybrid. …

Phil Manzano

The difference between a winning professional email and a mediocre one often comes down to a few key components: correct formatting, relevant …

Phil Manzano

Your company intranet can be a powerful internal communications tool—if your employees actually use it. We’ll show you how you can use …

Alex Cleary

Organizing a company event is no small feat. Make your life easier with an upcoming events email template. From picking a venue …

Mariya Postelnyak

Internal email has evolved. Our top tips for effective email communication combine the old and new, and teach you how to master …

Mariya Postelnyak

Employee communication apps can strengthen lines of communication and improve business functions across the board. The quality of internal communication in your …

Mariya Postelnyak

Do you know what employees really think of your company? With our list of employee engagement survey questions, you can gather better …

Katie Liston

Between the two most popular email service providers on the internet—Outlook and Gmail—which is the best for businesses? We compare Outlook vs …

Alex Cleary

The Workday integration you’ve been waiting for is here! This month, we bring you greater ease in managing your employee email lists …

Maithili Jha

Even the top employers know a thing or two about employee burnout and unmotivated teams. If you’ve found yourself wondering how to …

Mariya Postelnyak

Ever wondered how to boost employee engagement during the busiest time of the year? As an internal communicator, you’ll know that coming …

Filza Naveed

Your new employee welcome email sets the tone for all of your communications with a new hire. An employee onboarding email template …

Mariya Postelnyak

Tired of restricting your internal communications according to Google Groups email send limits? Learn how to send a mass email in Gmail …

Alex Cleary

If you’re not tapping into the power of SMS communications, you’re missing out. We break down the top text messaging services for …

Mariya Postelnyak

Getting IT approval for new workplace tools is crucial for ensuring a comfortable and secure user experience. But the process can be …

Mariya Postelnyak

Email remains the most popular internal communication channel for businesses, but are there better alternatives? In this post, we explore the advantages …

Alex Cleary

Deskless employees don’t have the same needs and concerns as office staff. To attract and retain frontline staff, you’ll need a tailored …

Mariya Postelnyak

Looking to improve collaboration in the workplace? We’ve lined up today’s top email collaboration tools to help you level up teamwork and …

Mariya Postelnyak

We’re delighted to announce our newest, high-demand feature – List Management. ContactMonkey’s O365 users can now create custom email distribution lists within …

Maithili Jha

When your business experiences a crisis, every second counts. Keep your employees safe and informed by making sure that you have the best emergency notification system for your business.

Alex Cleary

Searching for the best Mailchimp alternatives that can take on the challenges of internal communications? We’ve compiled a list of the best …

Filza Naveed

Looking for a sample email asking employees to take a survey? You’ve come to the right place. We’ve laid out our top templates …

Mariya Postelnyak

If you’re communicating on Outlook with over 500 employees, you know firsthand about Outlook email limits. Have no fear! We have all …

Alex Cleary

Ever wondered how to create an Outlook distribution list and track every email that you send to each person from the list? …

Alex Cleary

This month our Product team has introduced game-changing features to elevate the email builder and improve the user experience for our Gmail …

Maithili Jha

Email doesn’t have to be a tedious part of your work routine. Learn how to create an email template in Outlook and …

Mariya Postelnyak

Spending hours writing emails can distract HR pros from more meaningful tasks. We’ve put together 10 sample HR emails to employees that …

Mariya Postelnyak

Email is the most popular internal communication channel for businesses; suffice it to say, businesses send a lot of emails to their …

Alex Cleary

Considering a CEO’s hectic schedule, creating engaging messages from scratch is a tall order. It begs the question: how should a CEO …

Mariya Postelnyak

September 23, 2022 ContactMonkey places No, 136 on The Globe and Mail’s fourth-annual ranking of Canada’s Top Growing Companies. Toronto, Ontario ContactMonkey …

Mariya Postelnyak

Whether you’re trying to attract customers or engage employees, email marketing is proven to drive results. In this post, we’ll break down …

Mariya Postelnyak

As more employees use dark mode  as their default display setting, you’ll need to optimize your email design approach to ensure your …

Alex Cleary

Great email design can make all the difference when it comes to your email click-through rates. Read our email design best practices …

Mariya Postelnyak

Worried that your internal newsletter is getting lost under a stack of unread emails? We’ll show you how to get employees to …

Mariya Postelnyak

Employee surveys come in all shapes and sizes, but how can you ensure your employees actually engage with them? Follow our employee …

Alex Cleary

Employee disengagement is costly. To keep your workforce aligned and invested in team success, it’s essential to monitor engagement levels using quality …

Mariya Postelnyak

Texting is the most efficient form of asynchronous communication. Email is the most reliable. Learn how SMS and email work together to …

Mariya Postelnyak

More than 50% of internal communications professionals believe that they lack the resources to perform well in their tasks. Here’s how you …

Mariya Postelnyak

Some of your internal communications need to be sent with an urgency that email can’t keep up with. See how a mass …

Alex Cleary

Employee SMS helps you reach employees from anywhere. But to truly engage your workforce, you’ll need to understand SMS content best practices.  …

Mariya Postelnyak

This summer, ContactMonkey’s Product team has added significant new feature upgrades that address high-demand requests from our customers. What’s New Content Area …

Maithili Jha

There are more internal communications tools than ever before. But not all internal communication tools are created equal. We break down the …

Alex Cleary

Looking for inspiration for your next newsletter or staff update? These pre-made internal communication templates save you hours while boosting the number …

Helen Marukh

SMS is a faster, more efficient way to engage with customers and employees alike. But in order to extend the reach and …

Mariya Postelnyak

SMS text messages can be an effective way to reach remote and hybrid workforces—but employers need to understand the legislation that regulates …

Alex Cleary

We’re delighted to announce that ContactMonkey has achieved SOC 2 Type II compliance in accordance with American Institute of Certified Public Accountants …

Justin Raudys

Your internal communications help your employees stay connected to your business and their coworkers, but what specifically drives this connection? Develop a …

Alex Cleary

Regular employee surveys are essential emfor staying in touch with employee needs while keeping staff engaged. In this post, we’ll look at …

Mariya Postelnyak

ContactMonkey is opening its first offices in UK and Australia, and we’re building out a dedicated regional team to deliver top-tier customer …

Mariya Postelnyak

Frontline workers fill some of the most urgent and demanding jobs in modern society. Yet many employers still overlook frontline employee engagement …

Mariya Postelnyak

How your employees feel about their work and workplace has a huge impact on their productivity. Learn how to improve employee experience …

Alex Cleary

If you need to reach your frontline or on-the-ground employees fast, email might not always be the best option. Use SMS employee …

Alex Cleary

The world of work has transformed overnight. As remote and hybrid teams continue to shift office dynamics, prioritizing digital employee experience is …

Mariya Postelnyak

You’ve started collecting email tracking metrics on your internal communications; now what? Let’s examine how you can analyze your internal email analytics …

Alex Cleary

To understand how your business’s internal communications succeed, it’s useful to categorize them according to their functions. Learn how different internal communications …

Alex Cleary

Your internal communications help your business grow and your employees flourish. Learn how our internal communications software buyers guide can help you …

Alex Cleary

Your internal communications do a whole lot more than inform your employees about the latest software upgrades and employee absences. Or at …

Mariya Postelnyak

SMS is becoming the communications channel of choice for many employers. But to succeed in reaching and engaging workers through this medium, …

Mariya Postelnyak

Tired of your employees not engaging with your internal email newsletters? Learn 10 ways to increase click-through rate on internal emails and …

Mariya Postelnyak

Reach your dispersed workforce with important information at the ideal time and place with ContactMonkey’s new SMS solution! The reality of a …

Maithili Jha

Whether it’s in times of crisis or operational change, there will come a moment when you need to mass text employees. Having …

Mariya Postelnyak

Your internal communications drive employee engagement and workplace productivity. But what happens when you’re fresh out of new ideas for creative messaging? …

Alex Cleary

A company is only as good as its employees—and the numbers are here to tell the tale. All it takes is calculating …

Mariya Postelnyak

At its essence, internal communication is the way people within an organization interact with each other. Everyone communicates; it’s not really optional.  …

Chloe Austin

Internal communications goals help Internal Communicators focus their efforts and optimize the way they allocate resources. We break down five easy steps …

Mariya Postelnyak

Thanks to the latest digital communication tools, the last few years of remote work have been manageable. What does effective digital communication …

Mariya Postelnyak

Humans love stories—always have, always will. By leveraging the power of storytelling for internal communications, you can take workplace engagement to the …

Mariya Postelnyak

Internal communications digital transformation helps businesses connect cutting-edge technology with the modern workforce. But for digital transformation to be a success, it …

Mariya Postelnyak

From employee engagement to workplace culture to change management, businesses often face similar challenges to each other even if those businesses are …

Alex Cleary

Not sure if your emails are being opened or read? If you have to ask, chances are the answer is no. A …

Mariya Postelnyak

Employee engagement is one of the most important drivers of productivity and growth at your business. Understand the connection between internal communication …

Alex Cleary

Your employee newsletter is the key to greater employee productivity. Get inspired by these employee newsletter ideas to create a strong internal …

Alex Cleary

Email is the primary means of communication for countless individuals and businesses alike, so it should be no surprise that some unscrupulous …

Alex Cleary

Personalized email messages are your best shot at capturing the attention of your employees. We break down how to send personalized emails …

Mariya Postelnyak

Employee engagement is integral to just about every process in your business. And to keep track of it, you’ll need the help …

Mariya Postelnyak

Two-way communication is crucial for building trust among employees, aligning company goals, and sustaining productivity. But how can companies successfully incorporate this …

Mariya Postelnyak

It’s getting more difficult to captivate employees’ attention. Virtual reality, social media, and countless digital devices add up to a whole lot …

Mariya Postelnyak

As the nature of work adapts to an ever-changing world, the tools you use to keep your employee connected and productive matter …

Alex Cleary

ContactMonkey’s product team has started the new year with the goal of creating a superior and smoother user experience for all customers …

Maithili Jha

In this post, I’m going to share 15 amazing employee newsletter templates for internal comms pros.  And trust me — as someone …

Katie Liston

Between onboarding remote staff and engaging hybrid employees, today’s internal communicators have a lot on their plate. ContactMonkey’s all-in-one internal communications software …

Mariya Postelnyak

The reality of a digitally-driven world is that employees spend a good part of the workday on their phone. With SMS employee …

Mariya Postelnyak

Love it or hate it, remote work is here to stay—in one shape or another. Instead of bracing against the current, businesses …

Mariya Postelnyak

If you want to get your employees informed and engaged, your internal communications need to catch their attention. By following internal email …

Khadijah Plummer

Many business decisions rely on employee feedback. But let’s face it, getting your entire workforce to fill in a lengthy employee survey …

Mariya Postelnyak

Internal communication tools are no longer just a must-have for large businesses—especially in the age of remote work. In this post, we …

Mariya Postelnyak

Like any other aspect of employee engagement, diversity and inclusion have major impacts on your employees and business. Our diversity and inclusion …

Alex Cleary

Your employee benefits program keeps your workforce healthy and happy. Provide your employees with a personalized benefits program based on feedback from …

Alex Cleary

When your business is changing—new management, new software, a new process—you’re responsible for making it as smooth as possible. Change management communications …

Stephen Roe

The bedrock of any effective internal communications strategy is authentic employee feedback. In order to gather honest and actionable employee insights, you …

Mariya Postelnyak

Recognizing your employees’ accomplishments and contributions leads to increased employee engagement. Emphasize the value of your employees with our favourite employee appreciation …

Alex Cleary

Workplace safety standards help employees feel comfortable and secure while they work. With the help of an employee safety survey, you can …

Mariya Postelnyak

Surveys are a great way to learn from your employees. But long and tedious questionnaires are off-putting. Fun employee survey questions get …

Mariya Postelnyak