Latest Internal Communications Insights
How can you be certain that your employees are engaging with your emails the way you intended? Use click maps in combination …
Alex Cleary
Your internal communications are effective only if your employees actually see them. Expand the reach of your internal communications by using ContactMonkey …
Alex Cleary
Toronto, November 8, 2023 — ContactMonkey, an internal communications platform helping companies create, send, and track internal comms, today received recognition as …
Mariya Postelnyak
This month we’re thrilled to announce our Microsoft Teams integration along with user improvements that strengthen collaboration and efficiency. Read on to …
Maithili Jha
Well-designed internal emails generate more engagement from employees, but internal communicators may not always have the time to ensure every email is …
Alex Cleary
While some say email is on the way out, there’s a good reason it’s still the preferred channel of most internal communicators.
Helen Marukh
Getting critical information to your employees promptly is essential for any company. And that’s even more important as your company scales. An …
Phil Manzano
This month we’re thrilled to announce updates that offer customers faster email sending speeds, visual analytics for all users, and a free …
Maithili Jha
Toronto, Ontario ContactMonkey is pleased to announce it placed No. 146 on the 2023 Report on Business ranking of Canada’s Top Growing …
Mariya Postelnyak
Employee surveys help you identify problems and determine solutions to overlooked issues at your business. With ContactMonkey, you can create effective employee …
Alex Cleary
Using AI tools like ContactMonkey’s OpenAI ChatGPT integration can enhance the efficiency of internal communications. However, these tools should complement—not replace—human judgment …
Phil Manzano
By embracing internal communications analytics, you can measure how well you’re meeting your internal communications goals. We explore what metrics you can …
Alex Cleary
What’s New Okta SSO Integration Gain more convenient access to ContactMonkey with the new Okta SSO integration. We are excited to announce …
Maithili Jha
Finding the right internal communications tool for your business can be daunting. But it doesn’t have to be. To help, we did …
Phil Manzano
For companies with 500+ employees, manually managing your employee emails isn’t efficient or sustainable. Build robust employee distribution lists using our employee …
Alex Cleary
Recognizing your employees’ hard work is a staple of employee engagement. Use our sample thank-you letters for employees’ hard work to let …
Alex Cleary
This June, our product team introduced a feature that will offer greater insights into employee email campaign performance📊 What’s New Click Maps …
Maithili Jha
Group emails allow you to segment internal communications and easily create customized messages. Get more eyes on your content by learning how …
Mariya Postelnyak
Workplace silos are major drivers of miscommunication and employee disengagement. Learn how to roll out interdepartmental communications effectively to ensure a smooth …
Mariya Postelnyak
In May, our Product Team introduced much awaited enhancements that will further elevate the ContactMonkey user experience 💫 What’s New Anonymous Individual …
Maithili Jha
Learn how to create an effective HR communication strategy to build trust, community, and collaboration in the workplace. HR policies and updates …
Mariya Postelnyak
Understanding your employees’ work environment is key to creating a productive, healthy workplace. And knowing how to craft the right employee survey …
Phil Manzano
Save time creating internal email content with ContactMonkey’s new OpenAI AddOn! According to the Global State of Internal Communications 2023 report, 61% …
Maithili Jha
With Outlook’s contact groups, users can send mass emails to their employees. But they aren’t without their issues. We examine the pros …
Alex Cleary
In April, our Product Team focused on improving the user interface to allow for better navigation and organization. What’s New Email Tagging …
Maithili Jha
Performance reviews can be anxiety-inducing for both employees and managers. Use our free templates for performance review emails to make the review …
Alex Cleary
We are pleased to announce that ContactMonkey can now integrate with your Human Resource Information System (HRIS), making it effortless to construct …
Phil Manzano
Safety emails to employees raise awareness about potential hazards and risks in the workplace. But for safety emails to be taken seriously, …
Mariya Postelnyak
Companies with great internal communications have more in common than you think. Learn from the best and adopt their tricks and techniques …
Mariya Postelnyak
When there are internal changes or transfers happening within an organization, it’s best to communicate the news to the rest of the …
Phil Manzano
Email security is more important than ever. With the prevalence of ransomware, phishing, and other malicious activities targeting email accounts, it is …
Phil Manzano
When writing to employees from the perspective of a CEO, it’s important to ensure that your messages are clear and concise. Your …
Phil Manzano
In March, ContactMonkey’s product team brought customers some key improvements to elevate their internal communications processes ✔ Improvements Reporting Reporting has replaced …
Maithili Jha
Whether you’re a professional writer or an internal comms novice, use our business memo examples to employees to craft quick, professional internal …
Mariya Postelnyak
Learning how to develop strategic internal communications is no easy feat. It requires you to take into consideration the needs and preferences …
Phil Manzano
Employees that are connected and concerned about their work are more productive than those who aren’t. Develop an effective employee engagement action …
Alex Cleary
This Mental Health Awareness Month, show employees how your company is investing in their well-being and work-life balance. Create thoughtful mental health …
Mariya Postelnyak
Having trouble getting employees to notice your organizational announcements? Learn how to create an organizational change announcement that both informs and engages …
Mariya Postelnyak
We’re excited to share that ContactMonkey has set up a dedicated EU data centre, enabling EU-based customers to use ContactMonkey seamlessly as …
Maithili Jha
Your business is always changing and improving, but its success is dependent on how well your employees can keep up. Use our …
Alex Cleary
A “getting to know your employees” questionnaire builds stronger bonds between staff and managers by fostering understanding of each other’s perspectives and …
Mariya Postelnyak
In February, our Product team launched many long-awaited upgrades that our customers are going to love! Read on to learn more.. What’s …
Maithili Jha
Having your employees understand the importance of clocking in and out is vital to the success of your business. It is important …
Phil Manzano
With a mix of remote, hybrid, and in-person working, it’s easy for your teams to forget the importance of proper and acceptable …
Phil Manzano
Good email design helps communicate information clearly and engages your employees. Learn how to design better emails using our list of email …
Alex Cleary
The onboarding process can make or break a new employee’s first impression of your company. It’s time to ask the right onboarding …
Mariya Postelnyak
Picture this. You have an employee celebrating their work anniversary. You want to mark the occasion with a heartfelt message. But how? …
Phil Manzano
When employees feel heard and respected, it can have a huge impact on morale and productivity. However, understanding what your employees need …
Phil Manzano
Employee feedback can help you refine your training processes to better prepare your employees for success at your business. Use our post …
Alex Cleary
One of the hottest topics in the internal communications space is employee engagement. Whether looking at past or present data, there are …
Khadijah Plummer
When environmental factors affect your employees’ ability to safely do their jobs, you need to be able to act fast. Use our …
Alex Cleary
From added security to speedier communications, the benefits of SMS for banks and financial services are undeniable. But finding the right text …
Mariya Postelnyak
If you’re sending similar emails on a regular basis, creating them from scratch each time can be tedious. Recurring emails allow you …
Mariya Postelnyak
Making eNPS (Employee Net Promoter Score) surveys part of your communications strategy allows you to clearly see links between employee satisfaction and …
Khadijah Plummer
Workplace training is essential for employees to brush up on their skills and learn new ones. An engaging training announcement email can …
Mariya Postelnyak
Learn how to collect employee feedback easily and efficiently. Turn your employee newsletters into two-way communication channels with ContactMonkey’s emoji reactions, pulse …
Alex Cleary
Congratulations messages are more important than ever – they’re an opportunity to show employees your appreciation and remind them that their hard …
Phil Manzano
At ContactMonkey, we’re excited to kick off 2023 with new integrations, improved SMS sending, and enhanced email builder features! What’s New List …
Maithili Jha
HR teams dread writing that open enrollment email to employees. But it’s a vital piece of communication and it’s important to get …
Mariya Postelnyak
Your product launch email can make all the difference when it comes to the success of a new product. To make sure …
Mariya Postelnyak
Employee spotlight questions should be both personal and professional in order to get a better understanding of the employee and their work …
Phil Manzano
Want to see what employees really think about company leadership? Get inspired by these employee questions about management ahead of your next …
Mariya Postelnyak
There are more remote workers than ever before. That’s why it’s essential for internal communicators to find effective internal communication tools and …
Filza Naveed
Email is the most popular communication tool for businesses for good reason: it lets a single sender contact near countless recipients. We …
Alex Cleary
Mail merges let you personalize your mass emails to increase open rates and boost engagement—but setting up mail merges can be a …
Alex Cleary
In order to effectively manage a crisis, businesses must have a comprehensive crisis management plan in place. This plan should outline strategies …
Phil Manzano
An employee promotion is exciting news! But there are important logistics involved in sharing the update with your workforce. An internal employee …
Mariya Postelnyak
While email may be the most popular form of workplace communication, using text messages to communicate with employees is becoming increasingly popular. …
Phil Manzano
Looking to incorporate medical SMS into your healthcare software? In this article, learn about today’s top providers of SMS for hospitals and …
Mariya Postelnyak
Miscommunication is a major barrier to organizational alignment and employee engagement. Learn how to avoid miscommunication in the workplace – and its …
Mariya Postelnyak
In this post, I’m going to outline 15 of the most important email metrics to track for your internal company newsletter (or …
Justin Raudys
Communicating in the workplace has changed over the last few years, and especially since the rise in offices tackling work-from-home and hybrid. …
Phil Manzano
The difference between a winning professional email and a mediocre one often comes down to a few key components: correct formatting, relevant …
Phil Manzano
Your company intranet can be a powerful internal communications tool—if your employees actually use it. We’ll show you how you can use …
Alex Cleary
Organizing a company event is no small feat. Make your life easier with an upcoming events email template. From picking a venue …
Mariya Postelnyak
Internal email has evolved. Our top tips for effective email communication combine the old and new, and teach you how to master …
Mariya Postelnyak
Employee communication apps can strengthen lines of communication and improve business functions across the board. The quality of internal communication in your …
Mariya Postelnyak
Do you know what employees really think of your company? With our list of employee engagement survey questions, you can gather better …
Katie Liston
Between the two most popular email service providers on the internet—Outlook and Gmail—which is the best for businesses? We compare Outlook vs …
Alex Cleary
The Workday integration you’ve been waiting for is here! This month, we bring you greater ease in managing your employee email lists …
Maithili Jha
Even the top employers know a thing or two about employee burnout and unmotivated teams. If you’ve found yourself wondering how to …
Mariya Postelnyak
Ever wondered how to boost employee engagement during the busiest time of the year? As an internal communicator, you’ll know that coming …
Filza Naveed
Your new employee welcome email sets the tone for all of your communications with a new hire. An employee onboarding email template …
Mariya Postelnyak
Tired of restricting your internal communications according to Google Groups email send limits? Learn how to send mass email in Gmail using …
Alex Cleary
If you’re not tapping into the power of SMS communications, you’re missing out. We break down the top text messaging services for …
Mariya Postelnyak
Getting IT approval for new workplace tools is crucial for ensuring a comfortable and secure user experience. But the process can be …
Mariya Postelnyak
Email remains the most popular internal communication channel for businesses, but are there better alternatives? In this post, we explore the advantages …
Alex Cleary
Deskless employees don’t have the same needs and concerns as office staff. To attract and retain frontline staff, you’ll need a tailored …
Mariya Postelnyak
Looking to improve collaboration in the workplace? We’ve lined up today’s top email collaboration tools to help you level up teamwork and …
Mariya Postelnyak
We’re delighted to announce our newest, high-demand feature – List Management. ContactMonkey’s O365 users can now create custom email distribution lists within …
Maithili Jha
When your business experiences a crisis, every second counts. Keep your employees safe and informed by making sure that you have the best emergency notification system for your business.
Alex Cleary
Searching for the best Mailchimp alternatives that can take on the challenges of internal communications? We’ve compiled a list of the best …
Filza Naveed
Looking for a sample email asking employees to take a survey? You’ve come to the right place. We’ve laid out our top templates …
Mariya Postelnyak
If you’re communicating on Outlook with over 500 employees, you know firsthand about Outlook email limits. Have no fear! We have all …
Alex Cleary
Ever wondered how to create an Outlook distribution list and track every email that you send to each person from the list? …
Alex Cleary
This month our Product team has introduced game-changing features to elevate the email builder and improve the user experience for our Gmail …
Maithili Jha
Email doesn’t have to be a tedious part of your work routine. Learn how to create an email template in Outlook and …
Mariya Postelnyak
If you’ve ever tried to send bulk emails from Gmail, you have surely encountered the Gmail email limit. It’s not that you …
Katie Liston
Spending hours writing emails can distract HR pros from more meaningful tasks. We’ve put together 10 sample HR emails to employees that …
Mariya Postelnyak
Email is the most popular internal communication channel for businesses; suffice to say businesses send a lot of emails to their employees. …
Alex Cleary
Considering a CEO’s hectic schedule, creating engaging messages from scratch is a tall order. That’s where a weekly CEO email template comes …
Mariya Postelnyak
September 23, 2022 ContactMonkey places No, 136 on The Globe and Mail’s fourth-annual ranking of Canada’s Top Growing Companies. Toronto, Ontario ContactMonkey …
Mariya Postelnyak
Whether you’re trying to attract customers or engage employees, email marketing is proven to drive results. In this post, we’ll break down …
Mariya Postelnyak
As more employees use dark mode as their default display setting, you’ll need to optimize your email design approach to ensure your …
Alex Cleary
Great email design can make all the difference when it comes to your email click-through rates. Read our email design best practices …
Mariya Postelnyak
Worried that your internal newsletter is getting lost under a stack of unread emails? We’ll show you how to get employees to …
Mariya Postelnyak
Employee surveys come in all shapes and sizes, but how can you ensure your employees actually engage with them? Follow our employee …
Alex Cleary
Employee disengagement is costly. To keep your workforce aligned and invested in team success, it’s essential to monitor engagement levels using quality …
Mariya Postelnyak
Texting is the most efficient form of asynchronous communication. Email is the most reliable. Learn how SMS and email work together to …
Mariya Postelnyak
More than 50% of internal communications professionals believe that they lack the resources to perform well in their tasks. Here’s how you …
Mariya Postelnyak
Some of your internal communications need to be sent with an urgency that email can’t keep up with. See how a mass …
Alex Cleary
Employee SMS helps you reach employees from anywhere. But to truly engage your workforce, you’ll need to understand SMS content best practices. …
Mariya Postelnyak
This summer, ContactMonkey’s Product team has added significant new feature upgrades that address high-demand requests from our customers. What’s New Content Area …
Maithili Jha
With the number of internal communications tools increasing by the year, you have more choices than ever for choosing the right solution …
Alex Cleary
Creating internal communications can be time-consuming. Pre-made internal communication templates can help you save hours in the work week and get more …
Mariya Postelnyak
SMS is a faster, more efficient way to engage with customers and employees alike. But in order to extend the reach and …
Mariya Postelnyak
SMS text messages can be an effective way to reach remote and hybrid workforces—but employers need to understand the legislation that regulates …
Alex Cleary
We’re delighted to announce that ContactMonkey has achieved SOC 2 Type II compliance in accordance with American Institute of Certified Public Accountants …
Justin Raudys
Your internal communications help your employees stay connected to your business and their coworkers, but what specifically drives this connection? Develop a …
Alex Cleary
Regular employee surveys are essential emfor staying in touch with employee needs while keeping staff engaged. In this post, we’ll look at …
Mariya Postelnyak
ContactMonkey is opening its first offices in UK and Australia, and we’re building out a dedicated regional team to deliver top-tier customer …
Mariya Postelnyak
Frontline workers fill some of the most urgent and demanding jobs in modern society. Yet many employers still overlook frontline employee engagement …
Mariya Postelnyak
How your employees feel about their work and workplace has a huge impact on their productivity. Learn how to improve employee experience …
Alex Cleary
If you need to reach your frontline or on-the-ground employees fast, email might not always be the best option. Use SMS employee …
Alex Cleary
The world of work has transformed overnight. As remote and hybrid teams continue to shift office dynamics, prioritizing digital employee experience is …
Mariya Postelnyak
You’ve started collecting email tracking metrics on your internal communications; now what? Let’s examine how you can analyze your internal email analytics …
Alex Cleary
To understand how your business’s internal communications succeed, it’s useful to categorize them according to their functions. Learn how different internal communications …
Alex Cleary
Your internal communications help your business grow and your employees flourish. Learn how our internal communications software buyers guide can help you …
Alex Cleary
Your internal communications do a whole lot more than inform your employees about the latest software upgrades and employee absences. Or at …
Mariya Postelnyak
SMS is becoming the communications channel of choice for many employers. But to succeed in reaching and engaging workers through this medium, …
Mariya Postelnyak
Tired of your employees not engaging with your internal email newsletters? Learn 10 ways to increase click-through rate on internal emails and …
Mariya Postelnyak
Our newest updates will bring you greater flexibility, seamless email design, and faster text formatting Improvements Dark Mode This feature enables the …
Maithili Jha
Reach your dispersed workforce with important information at the ideal time and place with ContactMonkey’s new SMS solution! The reality of a …
Maithili Jha
Whether it’s in times of crisis or operational change, there will come a moment when you need to mass text employees. Having …
Mariya Postelnyak
Your internal communications drive employee engagement and workplace productivity. But what happens when you’re fresh out of new ideas for creative messaging? …
Alex Cleary
A company is only as good as its employees—and the numbers are here to tell the tale. All it takes is calculating …
Mariya Postelnyak
At its essence, internal communication is the way people within an organization interact with each other. Everyone communicates; it’s not really optional. …
Chloe Austin
Internal communications goals help Internal Communicators focus their efforts and optimize the way they allocate resources. We break down five easy steps …
Mariya Postelnyak
Thanks to the latest digital communication tools, the last few years of remote work have been manageable. What does effective digital communication …
Mariya Postelnyak
Humans love stories—always have, always will. By leveraging the power of storytelling for internal communications, you can take workplace engagement to the …
Mariya Postelnyak
Internal communications digital transformation helps businesses connect cutting-edge technology with the modern workforce. But for digital transformation to be a success, it …
Mariya Postelnyak
From employee engagement to workplace culture to change management, businesses often face similar challenges to each other even if those businesses are …
Alex Cleary
It can be disheartening not knowing how many people on your list are opening your emails. Email tracking software can provide valuable …
Justin Raudys
Employee engagement is one of the most important drivers of productivity and growth at your business. Understand the connection between internal communication …
Alex Cleary
Your employee newsletter is the key to greater employee productivity. Get inspired by these employee newsletter ideas to create a strong internal …
Alex Cleary
Email is the primary means of communication for countless individuals and businesses alike, so it should be no surprise that some unscrupulous …
Alex Cleary
Personalized email messages are your best shot at capturing the attention of your employees. We break down how to send personalized emails …
Mariya Postelnyak
Employee engagement is integral to just about every process in your business. And to keep track of it, you’ll need the help …
Mariya Postelnyak
Two-way communication is crucial for building trust among employees, aligning company goals, and sustaining productivity. But how can companies successfully incorporate this …
Mariya Postelnyak
It’s getting more difficult to captivate employees’ attention. Virtual reality, social media, and countless digital devices add up to a whole lot …
Mariya Postelnyak
The past two years have seen the modern workplace evolve at an unprecedented pace. As remote and hybrid work continue to put …
Mariya Postelnyak
As the nature of work adapts to an ever-changing world, the tools you use to keep your employee connected and productive matter …
Alex Cleary
ContactMonkey’s product team has started the new year with the goal of creating a superior and smoother user experience for all customers …
Maithili Jha
In this post, I’m going to share 12 amazing employee newsletter templates for internal comms pros. And trust me — as someone …
Katie Liston
Between onboarding remote staff and engaging hybrid employees, today’s internal communicators have a lot on their plate. ContactMonkey’s all-in-one internal communications software …
Mariya Postelnyak
The reality of a digitally-driven world is that employees spend a good part of the workday on their phone. With SMS employee …
Mariya Postelnyak
Love it or hate it, remote work is here to stay—in one shape or another. Instead of bracing against the current, businesses …
Mariya Postelnyak
If you want to get your employees informed and engaged, your internal communications need to catch their attention. By following internal email …
Khadijah Plummer
While new players have come and gone, email still remains the most trusted tool in the game. Learn what makes internal email …
Mariya Postelnyak
Many business decisions rely on employee feedback. But let’s face it, getting your entire workforce to fill in a lengthy employee survey …
Mariya Postelnyak
Internal communication tools are no longer just a must-have for large businesses—especially in the age of remote work. In this post, we …
Mariya Postelnyak
Like any other aspect of employee engagement, diversity and inclusion have major impacts on your employees and business. Our diversity and inclusion …
Alex Cleary
Your employee benefits program keeps your workforce healthy and happy. Provide your employees with a personalized benefits program based on feedback from …
Alex Cleary
Your internal newsletter isn’t just a workplace resource hub. It’s a powerful piece of your internal marketing strategy and brand storytelling. But …
Mariya Postelnyak
When your business is changing—new management, new software, a new process—you’re responsible for making it as smooth as possible. Change management communications …
Stephen Roe
The bedrock of any effective internal communications strategy is authentic employee feedback. In order to gather honest and actionable employee insights, you …
Mariya Postelnyak
Recognizing your employees’ accomplishments and contributions leads to increased employee engagement. Emphasize the value of your employees with our favourite employee appreciation …
Alex Cleary
Workplace safety standards help employees feel comfortable and secure while they work. With the help of an employee safety survey, you can …
Mariya Postelnyak
Surveys are a great way to learn from your employees. But long and tedious questionnaires are off-putting. Fun employee survey questions get …
Mariya Postelnyak
The job of an internal communications professional is to provide relevant and timely updates to their team. But there will be times …
Mariya Postelnyak
Managing a multi-generational workforce is all about embracing differences. Organizations can reel in countless benefits from cross-generational collaboration. But first, employers have …
Mariya Postelnyak
Talking about mental health and wellness at work can be tough. An employee wellness survey helps normalize, and build conversations around staff …
Mariya Postelnyak
Your internal communications team puts a lot of time and effort into creating engaging content for employees. But to find out if …
Mariya Postelnyak
Keeping your employees engaged with their work is an ongoing process. Using an employee engagement app, you can connect with your employees …
Alex Cleary
So you’ve found the perfect internal communications software. Now comes the tough part: convincing your team and leadership that it’s worth the …
Mariya Postelnyak
Your employees have a unique point of view when it comes to operations and employee experience across your organization. To tap into …
Mariya Postelnyak
Starting out at a new company can be an overwhelming experience for employees. A well-crafted employee handbook can eliminate a lot of …
Alex Cleary
Losing a valuable employee is never good news. But it can be a valuable learning opportunity. By conducting an employee exit survey, …
Mariya Postelnyak
It’s a truth universally acknowledged that happy employees are simply better to have by your side. Their energy and enthusiasm are infectious …
Mariya Postelnyak
Employee communication has come a long way since the age of plain text emails and memos pinned in the staff lounge. But …
Mariya Postelnyak
Quality email design isn’t just for show. It helps make your communications more readable and engaging. Below, we break down the best …
Filza Naveed
Coaching in the workplace is just as important as in the playing field. When done skillfully, employee coaching can help employees reach …
Mariya Postelnyak
Your employees’ success starts their very first day at your business. Help your new employees achieve their maximum potential by providing a …
Alex Cleary
It’s official: ContactMonkey is a Great Place to Work® for the second year in a row. ContactMonkey is proud to announce that …
Alex Cleary
Asynchronous communication has quickly become a buzz word in the corporate workspace. But the concept isn’t new at all. Rather, it’s the …
Mariya Postelnyak
With more remote workers than ever before, internal communicators need a fast way to gather employee feedback. Employee pulse surveys offer an …
Alex Cleary
Internal communications is a repetitive practice. Weekly, monthly, and yearly emails are standard for most internal communicators. But this monotony provides ample …
Alex Cleary
A quality employee appreciation email to your team can boost morale and send employee engagement through the roof. We’ve rolled out 15 …
Mariya Postelnyak
A good email newsletter design is like the opening title sequence of a TV show. The first time you watch the show, …
Sophia Shalabi
Whether you realize it or not, your internal communications are the foundation for success at your business. Master your internal communications with …
Alex Cleary
Asking employee survey questions about culture will help yoemplou understand what team members think of your workplace environment. Once you identify areas …
Mariya Postelnyak
Over the past few months, ContactMonkey has been working on a new method of email delivery that makes email sending faster and …
Maithili Jha
