Reach healthcare employees with communications that connect
Healthcare moves fast, and your comms need to keep up. From frontline teams to admin staff, ContactMonkey keeps every employee connected with timely, relevant communications.
Trusted by healthcare leaders and employees worldwide
Sound familiar? Healthcare comms shouldn’t be this hard
“Our workforce doesn’t sit at a desk.”
Nurses, clinical staff, and frontline workers can’t always check email during a shift. When a policy changes or a facility alert goes out, you need to know it landed.
“Our tools weren’t built for this.”
Sending updates through a marketing platform means messages can land in spam or look like an external campaign, confusing employees who expect it from their own team.
“Everything runs through manual workarounds.”
Building newsletters in Outlook and updating distribution lists by hand every time staff rotate between units eats time comms teams don’t have.
“We don’t know if anything actually landed.”
A shift change notice or policy update goes out, but with no read data by unit or department, there’s no way to confirm the right people saw it.
“We have no way to measure what’s working.”
A multi-site workforce spread across departments, units, and shifts means no clear picture of engagement, or in some cases no analytics at all.
“Sensitive updates need to be tracked, not just sent.”
Benefits reminders, policy changes, and compliance-adjacent updates carry real stakes if missed, but most tools don’t confirm who received or opened them.
Healthcare Benchmark 2026
72%
Average Open Rate
10 am
Best time to send
Friday
Best day to send
Know what good looks like in healthcare comms
See how your performance compares with ContactMonkey benchmarks built around real healthcare internal communications.
Internal comms built for today’s healthcare workplace
Turn any email into a branded, trackable webpage
Share shift schedules, benefits enrollment info, or event details without an intranet or IT project. Build the page in the same editor you already use for email, embed the link in a send or send it by text so staff can open it on their phone instead of needing to be at a desktop, and get analytics connected to the same dashboard as the rest of your communications.
Explore Pages
Reach staff who aren’t checking email with SMS
Send time-sensitive alerts, shift changes, and facility notices to nurses, physicians, and frontline teams working shifts or moving between units. Messages reach staff where they’ll actually see them, with confirmation they were received.
Two-way SMS is on the way, so nurses and frontline staff will be able to reply directly instead of just receiving alerts.
Send one email, personalized for every team
Build a single email where content changes based on role, department, or location. Nurses see what applies to their unit, admin staff see what applies to theirs, without building separate campaigns for every audience.
Explore Dynamic Content
Track engagement across every shift and unit
Track opens, reads, and clicks by unit, department, or facility, down to whether the night shift saw a policy change before their shift started. When leadership asks whether an update was communicated, you have the data to show them.
Explore AnalyticsReach every frontline worker, wherever they are
Journeys (Coming soon)
Automate sends based on events like onboarding, shift changes, or role transitions, so the right message goes out automatically.
Sending speeds
Send up to 100,000 emails in a minute across large health systems without hitting the delivery limits Outlook and Gmail impose on bulk sends.
ConfidenceCheck
Catch accessibility issues, broken links, and content errors before a policy change or benefits update reaches your organization.
Custom checks
Add your own standards to the pre-send workflow, from clinical communications language to org-specific accessibility standards.
Outlook-native sending
Build and send from the inbox your comms and HR teams already use, no separate platform to log into or learn.
Audience segmentation
Build employee lists by department, location, role, or shift so every send reaches the right group automatically.
Multi-language emails
Reach a diverse frontline workforce in the language they read most comfortably, without building separate campaigns.
Approval workflows
Route policy changes and compliance-adjacent updates through sign-off before they reach your organization.
Employee feedback
Add pulse surveys directly into emails to hear from frontline staff without a separate tool or platform.
Built for healthcare comms that matter the most
Business case
Ready to make the case for healthcare internal comms?
Share a few details about your internal comms today, and we’ll put together a business case showing the cost of inaction, time saved, and the engagement gains ContactMonkey could bring to an organization your size.
Build your business case todaySOC 2
Type 2
GDPR
BAAs
Built with healthcare compliance in mind
- SOC 2 Type 2 certified, audited annually to meet strict data security standards
- GDPR compliant, with data erasure requests and a Data Processing Addendum available
- Signs Business Associate Agreements (BAAs) to support healthcare compliance needs
Results from a healthcare workforce like yours
See how a behavioral health organization with 5,000+ employees used ContactMonkey to increase employee referral hires from 20 to 30 per month, achieve 90%+ open rates on referral campaigns, and earn a 4.41/5 newsletter satisfaction rating.
Read their story“ContactMonkey completely transformed how our employees interact with our communications.”
Ashley Castillo
Recruitment Marketing Specialist
“Before ContactMonkey we didn’t have an internal comms software and our internal communications were a bit of the wild wild west. CM helped us develop professional, growing communications for our fast-growing organization, to build credibility with stakeholders.”
“We have been better able to streamline department communication into one hub. This has increased our ability to communicate strategic changes, staffing changes, and major announcements that affect our organization.”
Christina Smith
Employee Experience Specialist, Neighborhood Healthcare
FAQ
Healthcare internal communications software helps hospitals and health systems create, send, and track employee communications like newsletters, policy updates, and shift notices. Unlike general email tools, it’s built for reaching distributed clinical, administrative, and frontline staff, with analytics to confirm messages were seen.
Hospitals improve employee communications by segmenting messages by role, department, or shift instead of sending one-size-fits-all updates, and by using channels beyond email, like SMS, to reach frontline staff who aren’t at a desk. Tracking engagement data also helps identify which updates are landing and which need to change.
Healthcare organizations measure internal email engagement through healthcare email analytics that track opens, reads, and clicks by unit, department, or facility. This shows communicators exactly which updates reached the people who needed to see them.
Healthcare employee newsletter software like ContactMonkey lets internal comms and HR teams build newsletters directly inside Outlook, without design or IT support, then track engagement across departments and locations.
The best way to reach clinical and non-desk healthcare employees is through healthcare SMS employee communications, which deliver time-sensitive updates like shift changes or facility alerts to staff who aren’t checking email during a shift, with confirmation the message was received.
