Hetvi Mahida

Hetvi is a content marketing professional at ContactMonkey with a strong background in B2B SaaS, product marketing, and digital marketing. With experience across both enterprise organizations and startups, she researches and writes about internal communications topics, drawing on data-backed insights, strategic communications, storytelling, and a user-centric approach. Hetvi specializes in making complex messages clear and actionable, helping organizations communicate more effectively with employees.

Articles

What Is Internal Newsletter Software? A Buyer’s Guide for Internal Comms Teams

Sep 29, 2026

Every year, someone declares the employee newsletter dead, first because of chat, then the intranet, then video. And every year, internal communicators keep sending it, because it keeps working. The data backs that up. 67% of internal communicators rate newsletters a valuable communication channel, and internal emails average a 76% open rate across more than

Internal communicators using ContactMonkey's internal email templates

AI for Outlook Email: What Internal Communicators Need to Know in 2026

Sep 28, 2026

Search “AI for Outlook email” and you’ll mostly find advice for clearing your own inbox. Faster replies, smarter sales follow-ups, a summary of that 40-message thread you’ve been avoiding. All helpful. None of it is written for the person hitting send on the company-wide update. Internal communicators have a different problem. You’re writing one email

How to Schedule and Send Recurring Emails in Outlook (Plus How to Automate Them)

Sep 21, 2026

Learn how to schedule recurring emails in Outlook quickly and easily with our step-by-step guide. If you have ever rebuilt the same weekly update email from scratch, or dug through your Sent folder looking for last month’s reminder to copy and paste, you already know Outlook was not built to send a recurring email on

30 Employee Engagement Ideas That Actually Work

Sep 14, 2026

Looking for employee engagement ideas you can actually use? This guide shares 30 proven employee engagement activities you can run right away, whether your teams are in office, remote, or frontline, along with tips on how to choose the right ones and measure what’s working. Employee engagement today isn’t just about perks or events. It’s

What Is Internal Email Software? Types, Features, and How to Choose One in 2026

Sep 4, 2026

Most internal communicators did not choose their first internal email software. They inherited it, a shared inbox, a mail merge process, or whatever the previous person on the team set up. ContactMonkey’s 2026 Global State of Internal Communications (GSIC) Report found that 78% of internal communicators say creating content and templates takes up most of

15 Types of Employee Feedback Tools to Use in 2026 (With Real Data)

Sep 4, 2026

Almost every organization collects employee feedback today. ContactMonkey’s 2026 Global State of Internal Communications (GSIC) Report found that 95% of organizations actively collect it in some form. The harder problem is what happens after. The same report found that only 15% of organizations say the actions taken on employee feedback are clearly communicated and visible

How To Bulk Send Internal Email To 10,000+ Employees At Once

How to Send Bulk Internal Email to 10,000+ Employees with Internal Email Software

Aug 19, 2026

Sending bulk internal emails might sound straightforward, but without the right tools and strategies, it’s not so simple. Read along for a roadmap to navigating these challenges and sending bulk internal emails seamlessly.

What Are the Best AI Tools for Internal Communication in 2026?

Jul 31, 2026

Email still does most of the heavy lifting in internal communications. Newsletters, HR updates, leadership messages, and benefits reminders all start there. The channel has never really been the problem, and what trips people up is everything upstream of the send button. Getting the message right, getting it in front of the people who actually

How To Create Multilingual Emails for Internal Communications in 2026

Jul 22, 2026

When your workforce spans the globe, multilingual emails are likely a huge part of your internal communications strategy. Learn how to use ContactMonkey's multi-language email feature to create quick, easy, and beautiful multilingual emails.