Hetvi Mahida

Hetvi is a content marketing professional at ContactMonkey with a strong background in B2B SaaS, product marketing, and digital marketing. With experience across both enterprise organizations and startups, she researches and writes about internal communications topics, drawing on data-backed insights, strategic communications, storytelling, and a user-centric approach. Hetvi specializes in making complex messages clear and actionable, helping organizations communicate more effectively with employees.

Articles

How Can Internal Communications Teams Use AI in 2026?

Apr 10, 2026

AI in internal communications has moved past the “should we try this?” stage. According to ContactMonkey’s 2026 Global State of Internal Communications (GSIC) report, 57% of internal communicators say that AI in the workplace is their top area of focus this year, ahead of employee experience, change management, and everything else on the list. The

Best employee pulse survey tools from ContactMonkey internal communication experts

10 Best Employee Pulse Survey Tools​ And Software To Engage Teams in 2026

Apr 3, 2026

If you have ever sent an employee survey and watched the response rate slowly die, you already know the problem is rarely the questions. More often, it comes down to how surveys are delivered and experienced. Rather than being built with internal communicators in mind, most employee pulse survey tools were built for HR teams

What Are the 8 Best Ways to Collect Employee Feedback in the Workplace?

Mar 27, 2026

“How should I collect employee feedback?” is a common question amongst communicators. With so many options to consider, we’ve broken down the top 10 ways to gather employee feedback with easy-to-follow use cases and examples.

5 Internal Communication Case Studies and Examples To Follow

Mar 27, 2026

What you’ll find inside: Most internal comms advice tells you what to do. These five case studies show you how real teams actually did it, from the challenges they faced, the strategies they built, the results they measured, and the actions you can take from each one. There is no shortage of internal communication advice,

What Are the Most Effective Employee Engagement Strategies for 2026?

Mar 20, 2026

If your employees are disengaged, your business may be stalling. In 2025, with hybrid teams and shifting expectations, keeping people connected and motivated is essential. Here are 15 employee engagement strategies that actually work.

Guide To Employee Pulse Survey Questions For Internal Communication Professionals in 2026

Mar 6, 2026

Sometimes a simple, well-timed question can tell you more than a 40-page report. Often, the fastest way to fix communication gaps is to pause and ask employees what they’re actually experiencing. Employee pulse surveys give internal communications teams a structured way to do exactly that. These short, recurring surveys help internal communications teams understand how

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