Writer bio: Hetvi Mahida

Hetvi is a content marketing professional at ContactMonkey with a strong background in B2B SaaS, product marketing, and digital marketing. With experience across both enterprise organizations and startups, she researches and writes about internal communications topics, drawing on data-backed insights, strategic communications, storytelling, and a user-centric approach. Hetvi specializes in making complex messages clear and actionable, helping organizations communicate more effectively with employees.