Hetvi Mahida

Hetvi is a content marketing professional at ContactMonkey with a strong background in B2B SaaS, product marketing, and digital marketing. With experience across both enterprise organizations and startups, she researches and writes about internal communications topics, drawing on data-backed insights, strategic communications, storytelling, and a user-centric approach. Hetvi specializes in making complex messages clear and actionable, helping organizations communicate more effectively with employees.

Articles

How Do You Create and Edit a Distribution List in Outlook?

May 11, 2026

An Outlook distribution list is a saved group of email addresses that lets you send one message to a defined set of employees at once. For internal communications teams managing recurring sends to departments, locations, or project teams, they are a foundational part of how work gets done. For IC teams focused on managing email

ContactMonkey’s Internal Email Benchmark Report 2026: Key Findings

May 8, 2026

Most internal communications teams are making decisions about email with incomplete information. They know how many messages they sent and what their open rate was, but rarely how that performance compares to organizations like theirs. ContactMonkey’s 2026 Internal Email Benchmark Report was built to answer that question. Drawing on performance data from more than 255,000

How Do You Measure Employee Engagement in 2026?

May 1, 2026

Measuring employee engagement means tracking how employees feel about their work and the conditions shaping it, over time, by segment, and turning those signals into decisions that change something. HR teams, People Ops, and internal communications professionals all have a stake in this, and most are already collecting some form of data. And yet, something

How Can You Use AI for Employee Engagement in 2026?

Apr 24, 2026

57% of internal communicators say artificial intelligence (AI) in the workplace is their top area of focus in 2026, according to ContactMonkey’s Global State of Internal Communications (GSIC) 2026 report. AI has moved to the center of the agenda, and the data shows the question is no longer whether to use it in internal communications.

How Do You Create the Best Employee Newsletter in 2026?

Apr 17, 2026

The 2026 Gallagher Employee Communications Report found that 73% of internal communication teams are aiming to take a more strategic approach to employee engagement this year, but only 18% have achieved it. And employee newsletters are usually where that shows up most. The problem is that every week, internal communicators sit down to write a

What Are the Best Internal Email Platforms for Employee Communications in 2026?

Apr 10, 2026

Internal email software will take your workplace communications to the next level—but choosing the right one for your business can be daunting. Luckily, we’ve analyzed the best internal email platforms on the market so you don’t have to!

How Can Internal Communications Teams Use AI in 2026?

Apr 10, 2026

AI in internal communications has moved past the “should we try this?” stage. According to ContactMonkey’s 2026 Global State of Internal Communications (GSIC) report, 57% of internal communicators say that AI in the workplace is their top area of focus this year, ahead of employee experience, change management, and everything else on the list. The

Best employee pulse survey tools from ContactMonkey internal communication experts

What Are the Best Employee Pulse Survey Tools and Software in 2026?

Apr 3, 2026

If you have ever sent an employee survey and watched the response rate slowly die, you already know the problem is rarely the questions. More often, it comes down to how surveys are delivered and experienced. Rather than being built with internal communicators in mind, most employee pulse survey tools were built for HR teams

8 Best Ways To Collect Employee Feedback In The Workplace

Mar 27, 2026

“How should I collect employee feedback?” is a common question amongst communicators. With so many options to consider, we’ve broken down the top 10 ways to gather employee feedback with easy-to-follow use cases and examples.