Hetvi Mahida

Hetvi is a content marketing professional at ContactMonkey with a strong background in B2B SaaS, product marketing, and digital marketing. With experience across both enterprise organizations and startups, she researches and writes about internal communications topics, drawing on data-backed insights, strategic communications, storytelling, and a user-centric approach. Hetvi specializes in making complex messages clear and actionable, helping organizations communicate more effectively with employees.

Articles

best employee feedback tools

15 Types of Employee Feedback Tools to Use in 2026 (With Real Data)

Sep 4, 2026

Almost every organization collects employee feedback today. ContactMonkey’s 2026 Global State of Internal Communications (GSIC) Report found that 95% of organizations actively collect it in some form. The harder problem is what happens after. The same report found that only 15% of organizations say the actions taken on employee feedback are clearly communicated and visible

What Are the Best AI Tools for Internal Communication in 2026?

Jul 31, 2026

Email still does most of the heavy lifting in internal communications. Newsletters, HR updates, leadership messages, and benefits reminders all start there. The channel has never really been the problem, and what trips people up is everything upstream of the send button. Getting the message right, getting it in front of the people who actually

What Are the Most Important Internal Email KPIs and Metrics to Track in 2026?

Jul 14, 2026

Ask most internal communicators what their last email’s open rate was, and they’ll know it off the top of their head. Ask what that number proves, and the answer gets a lot less confident. Internal email metrics measure whether employees received a message, engaged with it, understood it, and acted on it. Open rate only

ContactMonkey shares how to get a a bigger internal communications budget

How Do You Get a Bigger Internal Communications Budget in 2026?

Jul 13, 2026

Internal communications touches nearly every part of the business, from engagement and retention to how well change actually lands. Turning that impact into budget means putting it in terms finance and leadership will act on, not just terms that feel true to your team. The value is real. What’s hard is quantifying it, competing against

How to Build a Business Case for Internal Communications Software

Jul 13, 2026

So, you think you’ve landed on the perfect internal communications software. Now comes the tricky part: convincing leadership that it’s worth the investment. In this post, we’ll help you craft a winning business case for internal communications software to secure fast approval. With a sea of internal communications platforms in 2026, picking the right one

How To Set Internal Communications Goals (With Examples for 2026)

Jun 23, 2026

Internal communications goals help Internal Communicators focus their efforts and optimize the way they allocate resources. We break down five easy steps to set meaningful internal communications objectives and maximize their results. Internal communications can facilitate dialogue across your teams and drive employee engagement. But to unlock this potential, you have to create meaningful and

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