OUTLOOK INTEGRATION
Outlook’s most advanced internal email integration
ContactMonkey turns basic Outlook emails into branded, trackable, and engaging internal messages that employees actually read.
Prove ROI
Build faster
Personalize by role
Engage with clarity
Track in real time
Why Outlook Alone Isn’t Enough for Internal Comms
Outlook was built for external correspondence, not employee engagement.
When you rely on Outlook alone, you’re limited by:
Plain-text layouts that look unprofessional and break across devices.
No analytics to measure open rates, clicks, or engagement.
No surveys or feedback loops built into emails.
Manual formatting that eats up hours.
No personalization beyond “Hi [First Name]”.
Difficulty sending to the right audiences without segmentation for roles, departments, or locations.
A Complete Transformation: Internal Email for Outlook
With ContactMonkey’s integration, Outlook becomes a fully equipped internal communications email software.
Branded HTML templates for Outlook
Access pre-built, responsive HTML templates made for internal communications in Outlook.
Email analytics in Outlook
Track opens, clicks, read time, device usage, and survey responses directly in Outlook.
In-inbox timezone sending
Schedule Outlook emails to send automatically in each employee’s local timezone.
HTML templates for Outlook
Access pre-built, responsive HTML templates made for internal communications in Outlook.
Dynamic content inside Outlook
Show or hide content based on role, location, or department. No need to send multiple versions of the same email.
Edit sent links
Fix links or update resources even after your email has gone out without resending a corrected version.
Personalization through merge tags
Insert employee names, job titles, or other custom fields directly into your email for a more relevant and engaging experience.
Multimedia email enhancements
Upload images, embed video previews, add banners and GIFs, no external tools required. Keep things visual and vibrant.
Image library and editing tools
Store brand assets, crop and resize images, apply filters, and overlay text, all within the builder.
Pre-built email template gallery directly in Outlook
Access a library of customizable email and newsletter templates built for internal comms. Edit, reuse, or duplicate templates to speed up campaign creation.
Add surveys and feedback tools
Embed pulse surveys, emoji reactions, star ratings, and comment boxes directly into your emails.
Custom branding
Use your brand’s fonts, colors, and logos in every message. Lock styles to prevent off-brand designs.
Lockable branding elements
Lock headers, footers, and brand styles so they can’t be altered, ensuring consistent, compliant design.
Mobile and desktop preview
Preview your email in both desktop and mobile formats before sending. Toggle content visibility by device to ensure a smooth employee experience.
Company event sections
Add event details, RSVP buttons, and calendar downloads without needing another tool or plugin.
Real-time collaboration
Work alongside up to 5 teammates in real time. See who’s editing, leave revision comments, avoid content conflicts, and keep version control tight with user lockout protection.
Send at scale
Deliver internal emails to thousands of employees directly from Outlook, using your own domain for trusted delivery.
Ghostwriting and send as permissions
Draft and send internal emails from another user’s address (such as a CEO, HR leader, or department head) using Send As Permissions.
Accessibility checker
Automatically flag and fix issues like low color contrast, missing alt text, small fonts, unclear link labels, and poor heading structure.
AI workflow assistant
From subject lines to content blocks, AI helps you ideate, write, and refine emails in less time. Reduce manual effort while improving clarity, tone, and consistency.
Real results: Saving 25 days a year with Outlook-native email analytics
At Mettler Toledo, the communications team was stuck using Mailchimp for internal newsletters, while still needing to send from Outlook. Formatting constantly broke in older versions of Outlook, campaigns took over 8 hours a week to build, and they had no clear way to measure engagement.
Switching to ContactMonkey changed everything. With seamless Outlook-native sending, built-in templates, and real-time analytics, they cut email creation time in half and gained the insights they needed to optimize employee communications. The result was a 25-day annual time savings and a clearer understanding of what content employees actually value.
Now, their team creates polished, branded newsletters directly in Outlook, tracks results with confidence, and spends more time acting on insights instead of wrestling with tools.
| BEFORE CONTACTMONKEY | AFTER CONTACTMONKEY |
|---|---|
| 8+ hours a week building newsletters in Mailchimp | 4+ hours saved every week (25 days per year) |
| Formatting breaking in older versions of Outlook | Branded, responsive templates that render perfectly in Outlook |
| No analytics on open rates, clicks, or read time | Detailed analytics on opens, clicks, devices, and read time |
| No visibility into what content employees engage with | Clear insights into employee interests to guide future comms |
MANUFACTURING
25
days saved a year
“We faced challenges with Mailchimp. Since we had to leave Outlook to use Mailchimp, we found it was double the work to maintain distribution lists in both Outlook and Mailchimp. The HTML build in Mailchimp was also difficult to use as it didn’t work well with older versions of Outlook, compromising the layout.”
Kate Kraley
Marketing Communications Specialist
Company size: 15,000+ employees
Frequently asked questions
With ContactMonkey’s Outlook integration, you can track open rates, click-throughs, read time, device usage, and even individual engagement (when enabled). All analytics are available directly from Outlook, so you always know which employee communications are landing and where to improve.
No. ContactMonkey works directly inside Outlook with our add-in for seamless, in-inbox creation and sending. You can also access ContactMonkey via our desktop or web app if you prefer a dedicated workspace. No matter which you choose, you’ll have the same powerful tools: drag-and-drop email builder, surveys, analytics, and personalization.
ContactMonkey eliminates manual formatting in Outlook with a drag-and-drop template builder. You can start from pre-built HTML templates, reuse saved content blocks, and add images or surveys without leaving Outlook. What used to take hours now takes minutes.
Yes. ContactMonkey provides real-time, presentation-ready analytics for every Outlook send. You can benchmark open rates, clicks, and read time over time, and share performance dashboards with leadership to demonstrate ROI on your internal communications.
Yes. ContactMonkey integrates directly with Outlook using your company’s existing email infrastructure and domain. That means messages are delivered securely, without routing through third-party servers. We meet enterprise IT requirements for data privacy and compliance, so your communications stay trusted and protected.
