An intelligent internal communications platform for modern organizations
Built-in AI supports quality, accessibility, translation, and guidance so every message meets a high standard.
Why use ContactMonkey’s AI tools for enterprise communications?
Create better content, faster
From writing clearer subject lines to writing in-depth internal updates, ContactMonkey’s AI helps you create employee communications with the right tone of voice, faster. Spend less time staring at a blank screen and more time delivering messages that land.
Eliminate risk before you hit send
ConfidenceCheck uses AI to flag potential issues in internal emails before they’re sent, including broken links, content inconsistencies, readability concerns, and accessibility gaps. Catch issues early, reduce rework, and send every message with confidence.
Maintain quality and consistency
As internal communications grow in volume and complexity, maintaining a high standard across every message becomes harder. ContactMonkey’s AI helps ensure your communications stay clear and consistent, no matter how many messages you’re sending or how large your organization is.
How ContactMonkey’s AI features help internal communications teams
Send with confidence through ConfidenceCheck
ConfidenceCheck is ContactMonkey’s built-in AI editorial assistant that automatically reviews internal emails before they are sent to help communicators catch issues early and deliver clearer, more reliable messages.
What ConfidenceCheck checks for:
- Link validation: Detects broken links so employees don’t hit dead ends.
- Content consistency: Flags mismatched or out-of-context links and copy errors.
- Spelling and editorial QA: Spots typos, placeholders, and other content issues as part of a quality review workflow.
- Readability signals: Estimates read time and helps optimize clarity and scannability.
- Accessibility checks: Identifies common accessibility issues that may prevent people with disabilities from accessing your content, helping align emails with WCAG-inspired best practices before sending.
Why it matters: ConfidenceCheck helps internal communications teams reduce risk, maintain quality at scale, and build trust with employees by identifying issues early and supporting more inclusive, accessible communication.
Save on manual creation time with AI-powered content creation
Intelligent copy creation helps internal communicators create and refine employee communications faster, while maintaining clarity, tone, and consistency.
AI-powered content creation supports communicators with:
- Draft generation to turn prompts into structured internal messages.
- Editing and refinement to improve tone, flow, and readability.
- Rewriting and adaptation to tailor content for different audiences or channels.
- Content optimization to clarify messaging and reduce manual editing.
Why it matters: AI-powered content creation helps internal communications teams move faster, reduce time spent on manual drafting, and maintain a consistent standard across every message, even as communication volume increases.
Streamline localization with AI-assisted language translation for global teams
ContactMonkey’s AI-powered translation helps internal communicators deliver clear, consistent messages to employees across regions without slowing down communication (or requiring costly translations).
AI-assisted language translation supports communicators with:
- Fast translation of internal messages into multiple languages.
- Clear, understandable translations across regions and teams.
- Scalable localization without relying on manual or external workflows.
- Simplified global distribution from a single source message.
Why it matters: AI-assisted translation helps internal communications teams communicate faster across borders, reduce translation bottlenecks, and ensure employees receive timely, understandable information wherever they are in the world.
Get the support you need, right when you need it with George
George is ContactMonkey’s AI chat-based assistant that supports customers throughout their journey, helping answer questions, guide users to the right resources, and connect them with support when needed.
George supports customers with:
- Answers to common questions about ContactMonkey features and workflows.
- Guidance to relevant resources, documentation, and help articles.
- Contextual support throughout onboarding and day-to-day use.
- Information collection to gather details and route requests to the support team.
Why it matters: George helps customers get faster answers, reduces friction in finding support, and ensures issues are resolved more efficiently, while always making it easy to connect with a human when needed.
“[ContactMonkey] really does allow our teams to be creative, but also provides the analytics to make sure we’re doing the right things.”
Jeremy Roberts
Sr. Manager of Communications, Go-To-Market & Incentives
40%
read rate boost
15%
higher open rates
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“ContactMonkey’s Dynamic Content tool saves me hours. I no longer need to copy, paste, or duplicate emails. It saves time, brain space, and prevents duplication errors.”
Emily-Rose Carr
Internal Communications Specialist
~60%
open rates
~19%
click rates
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With dynamic content, I can build one email with multiple blocks, with each block tailored to a group. I’m not duplicating emails or copy/pasting. It saves time and reduces mistakes.
James Maiden
Sr. Manager of Communications, Go-To-Market & Incentives
5x
faster email creation
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“Data helps drive informed decision-making. With appropriate feedback, we’re now able to analyze and change our strategy.”
Lindsey Champagne
Director of Communications and PR
13%
average click rate
“Our team’s efficiency was slowed down by the lack of sophistication of our previous tool. And we knew employees weren’t getting the information—they were flagging it as phishing.”
Tamara Palmer
Employee Engagement & Internal Communications Lead
FAQ
Businesses are prioritizing AI-powered communication because internal communication has become more complex with more channels, more employees, and more change. AI helps teams maintain quality and consistency at scale, reduce manual effort, and make communication more effective without adding extra costs. For internal communicators, AI provides support with content creation, quality checks, and personalization to enable faster, more confident communication.
AI is transforming employee communications by supporting the entire communication lifecycle. It helps teams create and refine content faster, tailor messages for different audiences, plus ensures accessibility and quality before sending. Instead of focusing only on distribution, AI allows internal communicators to focus on clarity, relevance, and impact.
AI works best as an assistant, not a replacement. Internal communicators should use AI to draft, edit, check, personalize, and translate while keeping humans responsible for strategy, context, and final approval. The most effective use of AI combines automation with human judgment to ensure communication remains accurate, thoughtful, and trustworthy.
In hybrid environments, employees don’t share the same physical space or context. AI helps bridge this gap by enabling faster communication, more consistent messaging across channels, and better personalization for different employee groups.
AI enables personalization at scale by helping tailor content for different teams, roles, regions, or languages without manual effort. Internal communicators can adapt tone, format, and messaging while maintaining consistency across the organization. This results in more relevant, employee-centric communication that feels intentional instead of generic.