ContactMonkey + UKG Pro Workforce Management
Your UKG HRIS and your comms. Always in sync.
Connect ContactMonkey directly to UKG and keep your employee data accurate, automatically.
What is UKG?
UKG is a workforce management and human capital management platform that helps organizations manage scheduling, payroll, HR compliance, and employee experience at scale.
It brings together time and attendance, labor forecasting, HR records, and people analytics into one unified system, so companies can optimize how work gets done across complex, high-volume workforces, whether they are managing shift workers, salaried staff, or a mix of both.
The two platforms are highly complementary, and together they provide a strong operational foundation for employee communications. UKG serves as the system of record for your workforce. By connecting UKG’s live people data with ContactMonkey’s analytics-forward email platform, IC teams can build accurate audience segments, reach the right employees every time, and measure engagement against real headcount, without manual list management slowing them down.
Reach the right employees with live UKG data
ContactMonkey connects to UKG to keep your employee lists accurate across some of the most operationally complex workforce environments in HCM, where shift patterns, labor categories, and site structures make list management genuinely hard to do manually.
- Built for operational scale: Whether you’re managing frontline workers, corporate staff, or a distributed mix of both, your ContactMonkey lists stay aligned with how UKG actually structures your workforce.
- Smart segmentation: Build audience groups from any HRIS field, including department, location, manager, job level, or custom attributes.
- Analytics anchored to headcount: Pair accurate employee counts with ContactMonkey heatmaps and read-time data to see what resonates and with whom.
For comms
Send with confidence. Your lists reflect real headcount, so you stop worrying about whether the data is current.
For employees
Only receive messages that are relevant to your role, location, and team. No duplicate sends or missed updates.
For IT
A secure, API-driven connection built for enterprise governance. No file transfers, no shadow IT, no manual touchpoints.
FAQ
Every night. When you come in the morning, your employee lists already reflect anyone who joined, moved teams, or left the day before.
They're automatically removed on the next sync. You won't accidentally send to former employees or inactive accounts.
The basics (name, email, department, location, job title) come over automatically. You can also bring in additional fields if you want to segment by things like region, management level, or employment type.
No, that's the point. IT connects Workday to ContactMonkey once. After that, your lists update on their own. No tickets, no chasing anyone down before a send.
Yes. ContactMonkey only reads the employee data needed to build and maintain your contact lists. Nothing is stored beyond what's required to power your sends, and the connection to Workday is managed through a secure, authenticated setup that your IT team controls. ContactMonkey is SOC 2 Type II certified and GDPR compliant.
