Writer bio: Khadijah Plummer

Khadijah Plummer

Khadijah is a Content Marketing Specialist with experience working at ContactMonkey, an internal communications platform that helps organizations engage employees through email. With a Master’s degree in English and a background spanning copywriting, email marketing, and tech sales, she brings a well-rounded perspective to her work. Khadijah researches and writes about internal communications topics, applying her editorial expertise and hands-on experience with email strategy to help organizations create clearer, more engaging employee communications.

Articles by Khadijah Plummer

Employee Net Promoter Score (eNPS): A Strategic Guide For 2025

Feb 12, 2023

Making eNPS (Employee Net Promoter Score) surveys part of your communications strategy allows you to clearly see links between employee satisfaction and workplace retention. In turn, you can make data-driven upgrades to employee engagement. If you answered ‘yes’ to either of those questions, or the thought of those situations gives you the willies, then keep

14 Best Outlook Add-Ins

Feb 28, 2020

Are you an Outlook user trying to optimize how you send out email communications? Check out our list of the best Outlook add-ins to boost your productivity and help you send better emails! With over 400 million users, Outlook is a staple in the modern email landscape. Though Outlook is plenty powerful on its own,