Strategy
Feedback loop
The full cycle of collecting employee input, acting on it, and communicating back what changed as a result. Most IC teams usually break down at the “communicating back” part, which is the part employees actually notice.
ContactMonkey’s Global State of Internal Communications 2026 Report found that 95% of organizations collect employee feedback, but only 15% consistently close the loop by communicating what actions were taken. Read the full findings in GSIC 2026.
