Writer bio: Alex Cleary

Alex Cleary

Alex is a Content Marketing Specialist with experience working at ContactMonkey, an internal communications platform focused on helping organizations reach and engage their employees. With a background in English and Technical Communication, and experience as a freelance writer, he brings a strong focus on clarity, structure, and usability to his work. Alex researches and writes extensively about internal communications topics, drawing on his hands-on experience in the IC space to help organizations create effective, accessible messaging that drives understanding and action.

Articles by Alex Cleary

ContactMonkey's guide to internal email analytics for internal communications professionals

Guide To Internal Email Analytics For Internal Communication Pros

Jun 1, 2024

You’ve started collecting email tracking metrics on your internal communications; now what? Let’s examine how you can analyze internal email analytics to gain insights that drive better employee engagement and optimize email content. For any internal communicator, email tracking metrics are what you need for measuring the success of internal communication strategies. Tracking key email

Create Emails in Multiple Languages in Seconds

May 21, 2024

You asked, and we listened! All ContactMonkey users can now create and send emails in up to four languages with our all-new Multi-Language Email feature. How You’ll Benefit from Our New Multi-Language Email Feature Before the release of our Multi-Language Email feature, you had to create separate emails to communicate with employees who spoke different

Easily Create Contact Lists with Improved List Management Functionality

Apr 29, 2024

This spring, our product team has been working diligently to make significant enhancements to our List Management functionality. And the day has finally arrived!

How to use ChatGPT for internal communications according to ContactMonkey

How to Use ChatGPT for Internal Communications

Apr 17, 2024

ChatGPT and Large Language Models (LLMs) are a growing force in the business world—but should you use them at your organization? We’ll explore the pros and cons of using ChatGPT for internal communications so you can make an informed decision. At first glance, ChatGPT looks like a breakthrough for internal communicators; an easy-to-use tool to

ContactMonkey Secures $55 Million in Series A Funding to Transform Employee Engagement

Dec 8, 2023

Updata Partners invests to help ContactMonkey meet increasing demand. Toronto, December 7, 2023—ContactMonkey, the internal email communications platform, today announced the completion of a Series A investment of $55 million from Updata Partners, a leading growth equity firm. The funding comes as employee engagement is more critical to enterprises than ever: the BBC reported that

Using Click Map Reports to Analyze Internal Email Performance

Nov 29, 2023

How can you be certain that your employees are engaging with your emails the way you intended? Use click maps in combination with your email analytics to gather detailed engagement insights and optimize your internal email design. Your email metrics may tell you whether an employee opened your email or clicked on a link therein.

ContactMonkey's employee survey templates

25 Most Popular Employee Survey Templates For Internal Comms

Aug 19, 2023

Employee surveys help you identify problems and determine solutions to overlooked issues at your business. With ContactMonkey, you can create effective employee survey templates to gather employee feedback faster and easier. Employee surveys help you understand how your employees feel about particular issues, identify issues that can impact productivity, collect actionable solutions, and assess your

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