EMAIL Analytics
Unlock better decisions with advanced internal email analytics
Track Outlook and Gmail engagement, benchmark performance, and create internal email reports that drive smarter communication
Why choose ContactMonkey for email analytics?
Turn internal email metrics into real-world results.
ContactMonkey gives internal communicators the internal email measurement tools they need to prove value and drive action. From open rates and link clicks to device data and survey responses, every metric tells a story, and we help you tell it.
ContactMonkey users achieve email open rates of 90% and higher
Real-time visibility into what’s working
Access internal communication email metrics like open rates, click-through rates, location, device type, and read time as soon as your email lands.
Measure internal email engagement at scale
Benchmark internal email performance across departments, locations, or roles with built-in segmentation filters.
No more one-size-fits-all dashboards
Customize your internal email reports to show the exact metrics your leadership team cares about.
Build leadership-ready reports in minutes
Export beautiful, presentation-ready internal email reporting dashboards to showcase ROI.
Track improvement over time
Identify trends, campaign performance, and audience behavior across multiple sends to fuel your strategy.
Get complete visibility with an internal email reporting hub
Dive into employee engagement patterns, understand content performance, and use actionable insights to continuously improve.
Whether you’re wondering how to measure internal email metrics or need to present a detailed internal email report to your leadership team, you’ll get the full picture all from one platform.
Analytics API Access
Connect ContactMonkey’s analytics to tools like Power BI or Tableau to unlock deeper insights.
Customizable analytics dashboard
Analyze campaign performance across any dimension.
Saved and shareable reports
Streamline reporting for consistent stakeholder updates.
Team-based access & permissions
Empower managers with relevant data, securely.
Drill‑down performance filters
Understand what resonates and why.
Export & download functionality
Move insights into stakeholder-ready formats.
Click maps
See exactly what part of your email grabs attention.
Read time analysis
Know if employees are skimming or reading.
Audience stats
Compare what’s working across different groups.
Device breakdown
Optimize emails for every screen.
Survey reporting
Turn employee feedback into actionable insights.
In progress send updates
See real-time status updates while your email is sending.
Your end-to-end platform for employee communications
From the first email send to the final report, ContactMonkey helps you plan, personalize, deliver, and prove the success of your internal communication strategy all in one place.
Plan smarter campaigns and reporting timelines
- Use a built-in calendar to align sends with reporting periods.
- Set internal email measurement goals tied to specific campaigns.
- Coordinate with leadership on what metrics to highlight in each internal email report.
Design emails with measurement in mind
- Ceate content optimized for click-throughs and engagement.
- Add embedded surveys to track sentiment from the same email.
- Structure layouts based on previous heatmap insights.
Deliver and track across all employee channels
- Send from Outlook or Gmail with zero tool-switching.
- Track internal email analytics across email, Teams, SMS, and SharePoint.
- Segment sends to test and measure performance across audiences.
Plan smarter campaigns and reporting timelines
- Use a built-in calendar to align sends with reporting periods.
- Set internal email measurement goals tied to specific campaigns.
- Coordinate with leadership on what metrics to highlight in each internal email report.
Plan smarter campaigns and reporting timelines
- Use a built-in calendar to align sends with reporting periods.
- Set internal email measurement goals tied to specific campaigns.
- Coordinate with leadership on what metrics to highlight in each internal email report.
“Before Contact Monkey, we had nothing. We had no benchmark. We had no idea what messaging was getting to our employees, how they were best receiving it. We had very limited two-way feedback loops.”
Jerilyn Hall
Employee Communications Manager
40–50%
of deskless workforce now reached
Watch video
“[ContactMonkey] really does allow our teams to be creative, but also provides the analytics to make sure we’re doing the right things.”
Jeremy Roberts
Sr. Manager of Communications, Go-To-Market & Incentives
40%
read rate boost
15%
higher open rates
Watch video
“ContactMonkey’s Dynamic Content tool saves me hours. I no longer need to copy, paste, or duplicate emails. It saves time, brain space, and prevents duplication errors.”
Emily-Rose Carr
Internal Communications Specialist
~60%
open rates
~19%
click rates
Watch video
With dynamic content, I can build one email with multiple blocks, with each block tailored to a group. I’m not duplicating emails or copy/pasting. It saves time and reduces mistakes.
James Maiden
Sr. Manager of Communications, Go-To-Market & Incentives
5x
faster email creation
Watch video
“Data helps drive informed decision-making. With appropriate feedback, we’re now able to analyze and change our strategy.”
Lindsey Champagne
Director of Communications and PR
13%
average click rate
“Our team’s efficiency was slowed down by the lack of sophistication of our previous tool. And we knew employees weren’t getting the information—they were flagging it as phishing.”
Tamara Palmer
Employee Engagement & Internal Communications Lead
FAQ
Internal communicators are looking for deeper insights than traditional email platforms provide. With internal email analytics, they want to see who opened the message, how long they engaged, what they clicked, and how behavior varies by role, department, or location. ContactMonkey provides this through advanced internal communication email metrics that go beyond opens and clicks to reveal true employee engagement.
Basic metrics don’t tell the whole story. Communicators need internal email measurement that tracks read time, device usage, and interaction across multiple campaigns. ContactMonkey’s internal email analytics deliver these insights, helping teams understand not just if content was seen, but if it was actually consumed.
Yes, segmentation is a major pain point with many tools. ContactMonkey solves this by offering internal email reporting that breaks down performance by any attribute tied to your distribution list, whether it’s job title, region, or team. This lets you create hyper-targeted internal email reports that drive smarter strategy.
Absolutely. Leadership wants proof that communications are working. With ContactMonkey’s internal email report features, you can showcase exactly how your messages are performing, compare against industry benchmarks, and provide strategic insights that tie communication to business outcomes.
