Writer bio: Katie Liston

This month we’re thrilled to announce our Microsoft Teams integration along with user improvements that strengthen collaboration and efficiency. Read on to learn more. Integrations Microsoft Teams integration now available ContactMonkey now offers customers more convenience by bringing together email tracking, analytics, and team communication under one roof with our Microsoft Teams integration. As a ... Read more

This month we’re thrilled to announce updates that offer customers faster email sending speeds, visual analytics for all users, and a free trial of our SMS solution! Read on to learn more Improvements Email at Scale2.0 Send emails 10-15x faster with our recent Email at Scale upgrade! Email at Scale empowers users to overcome Outlook ... Read more

What’s New Okta SSO Integration Gain more convenient access to ContactMonkey with the new Okta SSO integration. We are excited to announce our newest integration with Okta SSO (Single Sign-On). With this integration, users have access to a simpler and more secure sign-in experience. Okta SSO integrates seamlessly with all platforms and devices, which means ... Read more

This June, our product team introduced a feature that will offer greater insights into employee email campaign performance What’s New Click Maps Click Maps is an exciting new feature that will provide a heatmap-style visual representation of email link engagement. With Click Maps, users can view the number of clicks and the click rate of ... Read more

In May, our Product Team introduced much awaited enhancements that will further elevate the ContactMonkey user experience What’s New Anonymous Individual Tracking Anonymous Individual Tracking is an Individual tracking option that prioritizes employee data privacy. This improvement allows users to anonymize the recipients email addresses while maintaining all other email data such as location data, ... Read more

Save time creating internal email content with ContactMonkey’s new OpenAI AddOn! According to the Global State of Internal Communications 2023 report, 61% of internal communicators spend the bulk of their time creating internal communications content. This takes away from the time they could have dedicated to measurement, building a strategy, and collecting and analyzing employee ... Read more

In April, our Product Team focused on improving the user interface to allow for better navigation and organization. What’s New Email Tagging Email tags have replaced the current folder structure, enabling users to create tags, as well as group and filter emails by tags. All existing folders have been migrated to tags. This overcomes the ... Read more

In March, ContactMonkey’s product team brought customers some key improvements to elevate their internal communications processes ✔ Improvements Reporting Reporting has replaced Campaign Comparison to give users more flexibility, customization, and ease of use. With this feature upgrade users can: Managing Scheduled Emails Both Outlook and Gmail customers now have access to superior scheduled email ... Read more

We’re excited to share that ContactMonkey has set up a dedicated EU data centre, enabling EU-based customers to use ContactMonkey seamlessly as per their regulations. At ContactMonkey, we are committed to the protection of the personal data of our customers. In order to support our European customers, ContactMonkey now has an EU data centre to ... Read more

In February, our Product team launched many long-awaited upgrades that our customers are going to love! Read on to learn more.. What’s New Gmail Dashboard Sending Gmail customers can now enjoy an easy, hassle-free email sending process. Gmail Dashboard Sending allows Gmail users to send employee emails from within the ContactMonkey dashboard, while still using ... Read more

At ContactMonkey, we’re excited to kick off 2023 with new integrations, improved SMS sending, and enhanced email builder features! What’s New List Management HRIS API Customers now have the option to sync their ContactMonkey directory with an expanded list of HRIS systems, which includes Workday, Azure Sync, UKG, ADP, and Success Factors. Learn more about ... Read more

The Workday integration you’ve been waiting for is here! This month, we bring you greater ease in managing your employee email lists and more granular analytics than ever before. Improvements Workday Integration List Management users, who enjoy complete autonomy over their employee distribution lists within the ContactMonkey dashboard, can now sync their directory of employees ... Read more

We’re delighted to announce our newest, high-demand feature – List Management. ContactMonkey’s O365 users can now create custom email distribution lists within the ContactMonkey dashboard, and can automatically sync with Azure Active Directory and Workday. Why Use List Management? A lot of users currently rely on their IT departments to create custom distribution lists. Others ... Read more

This month our Product team has introduced game-changing features to elevate the email builder and improve the user experience for our Gmail users What’s New Email at Scale Support for Gmail Gmail users are no longer constrained by existing email send limits of 2000 recipients per send. Gmail users can now send emails to more ... Read more

This summer, ContactMonkey’s Product team has added significant new feature upgrades that address high-demand requests from our customers. What’s New Content Area Borders Users have the ability to set borders at a row or column level. This offers greater design flexibility and helps users organize content better. Users can style border type, thickness, and color. ... Read more

Reach your dispersed workforce with important information at the ideal time and place with ContactMonkey’s new SMS solution! The reality of a digitally-driven world is that employees spend a good part of the workday on their phone. In fact, 90% of text messages are opened within five minutes. Rather than ignoring this, employers need to ... Read more

ContactMonkey’s product team has started the new year with the goal of creating a superior and smoother user experience for all customers ✨ What’s New Email and Template Sharing We’ve just made email and template sharing easier! Users can now share emails and templates with other teams within their organization, without the need to export/import ... Read more

Over the past few months, ContactMonkey has been working on a new method of email delivery that makes email sending faster and allows users to reach a larger audience. What’s New Increased Sending Limits for O365 Users In the past, we have always relied on our customer’s email infrastructure for email delivery. Although this is ... Read more

This month, we’re excited to announce several upgrades to our email builder, and an improvement to the overall user experience for our customers What’s New Custom Branding Our newest feature, Custom Branding, ensures that all your email communication is consistent, and on-brand. With Custom Branding, Organization Owners/Admins can set default colors, fonts, and text box ... Read more

Our product updates in July 2021 are all about making it easier for users to create and manage employee newsletters and view employee feedback conveniently. What’s New Team Template Library In our latest release, we’ve made it easier for internal communicators to build and access emails and templates when creating an internal email. In the ... Read more

Our Product team loves your feedback, and this month we’ve made many improvements to our features to give you just what you need for your internal communications to soar Improvements Improved Text Editor There’s a new and improved text editor in the Email Template Builder, which offers more options and flexibility to users. Experience a ... Read more

This month, our Product team brings you a feature that will help your team work faster and better together What’s New in April 2021 Email Collaboration Your internal communication can now be a more seamless team effort. No longer do users have to spend extra time updating team members on changes and awaiting feedback. With ... Read more

We’re delighted to announce our latest features and improvements that are focused on helping internal communicators create more customized, on-brand, and engaging employees newsletters What’s New in March 2021 Design Newsletters for Mobile Customers now have complete control over email design for mobile. Users can view and edit email newsletters as they appear on mobile ... Read more

This February, our Product team worked hard to make collaboration easier, email designing more seamless, and user experience even better! ⭐ What’s New in February 2021 Team File Manager You no longer need to store and share assets outside ContactMonkey’s intuitive template builder. You can now collaborate on newsletters more easily by accessing shared digital ... Read more

As we enter a new year, our Product Team has had a laser-sharp focus on saving internal communicators their valuable time and effort through increased convenience and improved collaboration. What’s New in January 2021 Saved Rows for Email Templates We want to help you save your time and creative energy. No longer do users have ... Read more

ContactMonkey’s Product team has been all about ending this year with some special new features for our customers.✨ What’s New in November 2020 Event Management Internal communicators can now drive event registrations from their Outlook inbox. This exciting new update allows you to create events and manage registrations your ContactMonkey dashboard. Events can be embedded ... Read more

In October, our Product team was focused on helping internal communicators become more efficient, productive, and equipped for success ? What’s New in October 2020 Revision Comments in Templates Achieve a 25% increase in productivity through more seamless collaboration with your team. With our new update, you can now give feedback at any time by ... Read more

In September, our Product team worked hard to bring you all-new features that will help boost your productivity, effectiveness, and overall impact! ⚡️ What’s New in September 2020 User Management Improve productivity with a fully integrated digital workplace. ContactMonkey now enables you to invite, create, and manage all users within ContactMonkey. You’ll be able to ... Read more