Okta SSO Integration, SMS Link Tracking, and Exciting Improvements

Katie Liston

Aug 8, 2023

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ContactMonkey Okta SSO integration and SMS link tracking

Key Takeaways

ContactMonkey users now have access to a simplified and more secure sign-in experience due to its integration with Okta SSO (Single Sign-On), which grants administrators control over access management and allows users to log in from various platforms and devices.
ContactMonkey's SMS Link Tracking feature enables users to obtain better insight into SMS link performance and engagement by tracking link activity within employee SMS messages, which was previously an unavailable analytics option.
The File Manager is now directly accessible from the ContactMonkey dashboard, eliminating the need to open the email builder to access files, making the file viewing process more efficient for users.
Users of Gmail with ContactMonkey have access to improved features in Gmail Dashboard Sending, including a To field search function, display name view for Send From email addresses, and edit capability for display names, facilitating easier email management.
ContactMonkey now offers a custom demo experience for companies, allowing them to assess if the platform meets their specific needs and requirements through hands-on interaction with ContactMonkey's features and tools.

What’s New

Okta SSO Integration

Gain more convenient access to ContactMonkey with the new Okta SSO integration.

We are excited to announce our newest integration with Okta SSO (Single Sign-On). With this integration, users have access to a simpler and more secure sign-in experience.

Okta SSO integrates seamlessly with all platforms and devices, which means that users can log in whenever they want from any location, provided the security policies permit.Administrators have complete control over how access is granted and managed.

Learn more about ContactMonkey integrations

Improvements

SMS Link Tracking

In addition to adding links to employee SMS messages, users will now receive SMS analyticsby opting to track link activity within their SMS messages. This will help provide better insight into SMS link performance and engagement.

Learn more about sending via SMS

Users no longer need to open the email builder to access the File Manager, as they can now access the File Manager directly from the ContactMonkey dashboard. This makes it easy to view files before starting the email creation process.

File Manager

Improvements to Gmail Dashboard Sending

Gmail users now have access to their most in-demand requests. Our latest improvements to Gmail Dashboard Sending include:

Users can search for email addresses in the To field, instead of manually scrolling
Users can view the display name of the Send From email address
Users can edit the Send From address’ display name

Learn more about Using Gmail and ContactMonkey

Curious to see if ContactMonkey is the best fit for your needs? Get started with a custom demo for your company.

About the author

Katie Liston

Katie is a marketing leader with extensive experience in B2B SaaS, including her role as former VP of Marketing at ContactMonkey, an internal communications platform. With over eight years of experience in marketing across startups in Ireland and Canada, she brings a strategic perspective on how internal communications support growth, alignment, and employee engagement. Katie has contributed to research and thought leadership on internal communications topics, drawing on her leadership experience to explore how clear, consistent messaging helps organizations scale effectively.

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