Product Updates

Stay up-to-date with the latest features and releases from ContactMonkey that make your internal communications easier, faster, and more measurable. In this section, you’ll find detailed information on:

  • New tools and functionalities added to our internal email platform that enhance how you connect with your team
  • Improvements to tracking features that provide clearer insights into engagement metrics, so you can fine-tune your strategies
  • Announcements about system upgrades and how they can benefit your workflow

We know that internal communications software should be adaptable and innovative to meet the changing needs of your team. That’s why we’re constantly working to enhance ContactMonkey with new capabilities designed to improve how you connect with employees.

Explore updates that make it simpler to create and distribute internal emails, analyze open rates, and measure overall engagement.

Team File Manager, Better Email Design, More Tooltips

Released

Mar 10, 2021

Team File Manager, Better Email Design, More Tooltips

  • Reuse saved content rows for faster building
  • Highlight people or teams with special mentions
  • Access improved web add-in functionality
  • Speed up campaign creation workflows
  • Maintain design consistency easily

Saved Rows, Special Mentions, and Updated Web Add-in

Released

Jan 23, 2021

Saved Rows, Special Mentions, and Updated Web Add-in

  • Manage event invites and RSVPs in one place
  • Track engagement by audience segment
  • Access support whenever you need it
  • Improve targeting with segmented analytics
  • Simplify event-related communications

Event Management, Segmented Email Stats, and 24/7 Helpdesk

released

Dec 15, 2020

Event Management, Segmented Email Stats, and 24/7 Helpdesk

  • Leave comments directly in email drafts
  • Customize columns for better layout control
  • Ensure emails look great on mobile
  • Improve collaboration during content creation
  • Enhance overall readability of messages

Revision Comments, Column Customization, and Mobile Optimization!

released

Nov 17, 2020

Revision Comments, Column Customization, and Mobile Optimization!

  • Control user access and permissions easily
  • Apply consistent branding to all comms
  • Export detailed performance reports
  • Keep communications secure and compliant
  • Improve oversight of team activity

User Management, Custom Branding, and Downloadable Reports

released

Oct 1, 2021

User Management, Custom Branding, and Downloadable Reports

  • See side-by-side campaign performance
  • Add tables to templates for clarity
  • Learn features quickly with tooltips
  • Spot trends across multiple sends
  • Improve data-driven decision-making

Compare Campaigns, Tables Within Templates, and Tooltips!

released

Sep 1, 2020

Compare Campaigns, Tables Within Templates, and Tooltips!

  • Add GIFs to make emails more engaging
  • Use fresh templates for variety
  • Access deeper engagement metrics
  • Increase visual appeal and interaction
  • Keep campaigns fun and lively

Giphy, New Templates, and More Detailed Metrics!

released

Jul 30, 2020

Giphy, New Templates, and More Detailed Metrics!

  • Apply brand colors to any template
  • Use new design elements to stand out
  • Keep layouts fresh and engaging
  • Strengthen brand identity in comms
  • Save time with reusable design parts

Custom Colors, New Template Elements, and More

released

Jul 2, 2020

Custom Colors, New Template Elements, and More

  • Measure employee loyalty directly in email
  • Get quick pulse feedback from staff
  • Track changes in sentiment over time
  • Improve retention with timely insights
  • Simplify survey participation for employees

eNPS Surveys

released

May 12, 2020

eNPS Surveys

  • Personalize emails automatically with merge tags
  • Increase relevance for every recipient
  • Save time on manual personalization
  • Keep messaging consistent and accurate
  • Improve engagement through tailored content

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