Product Updates
Stay up-to-date with the latest features and releases from ContactMonkey that make your internal communications easier, faster, and more measurable. In this section, you’ll find detailed information on:
- New tools and functionalities added to our internal email platform that enhance how you connect with your team
- Improvements to tracking features that provide clearer insights into engagement metrics, so you can fine-tune your strategies
- Announcements about system upgrades and how they can benefit your workflow
We know that internal communications software should be adaptable and innovative to meet the changing needs of your team. That’s why we’re constantly working to enhance ContactMonkey with new capabilities designed to improve how you connect with employees.
Explore updates that make it simpler to create and distribute internal emails, analyze open rates, and measure overall engagement.
released
Jul 23, 2025
ContactMonkey is now SOC 2 Type II certified
- Reach employees instantly via text
- Improve engagement for urgent updates
- Communicate with deskless or remote workers
- Track SMS delivery and click rates
- Complement email with multi-channel messaging
Released
Apr 29, 2022
SMS Text Messaging for Internal Communications
- Share email designs across teams
- Maintain brand consistency in templates
- Save time with reusable designs
- Collaborate on content creation easily
- Reduce duplicated work on campaigns
Released
Mar 8, 2022
Email & Template Sharing
- Send to larger audiences in a single campaign
- Reach the entire workforce without splitting sends
- Save time on high-volume communications
- Reduce scheduling complexity
- Ensure consistent delivery across large lists
Released
Oct 21, 2021
Increased Sending Limits
- Match emails to your brand identity
- Use brand colors, fonts, and styles
- Improve recognition and trust with employees
- Keep internal comms visually consistent
- Strengthen employer brand perception
Released
Sep 8, 2021
Custom Branding
- Centralize approved templates for all teams
- Save time with pre-built designs
- Maintain consistent branding across messages
- Encourage content reuse and efficiency
- Reduce design errors in campaigns
Released
Aug 4, 2021
Team Template Library
- Enjoy faster, more stable performance
- Access updated features for smoother workflows
- Benefit from minor UI and UX enhancements
- Reduce friction in daily use
- Improve overall reliability of the platform
Released
May 29, 2021
Improvements all around!
- Create cleaner, more engaging emails
- Reach every intended recipient
- Direct replies where they matter most
- Work faster and with fewer errors
- Measure and improve every send
Released
Apr 17, 2021
Email Collaboration
- Optimize emails for mobile viewing
- Gather feedback directly within emails
- Personalize tables for better readability
- Increase engagement across devices
- Enhance visual appeal and usability
Released
Apr 1, 2021
Mobile Design, Surveys, and Customized Tables
- Store and organize files for campaigns
- Access assets quickly within the platform
- Improve design options for better engagement
- Learn features faster with helpful tooltips
- Keep campaigns organized and accessible
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News, events, and best practices in internal communications.
