Digital Employee Experience: A Strategic Guide For 2024

The world of work has transformed overnight. As remote and hybrid teams continue to shift office dynamics, prioritizing digital employee experience is more important than ever. Digital transformation, combined with the evolving needs of dispersed teams, has made modern businesses more reliant on technology in the workplace. To maximize the benefits of digital workplace technology, … Read more

Why is Internal Communication Important?

Your internal communications do a whole lot more than inform your employees about the latest software upgrades and employee absences. Or at least, they should. But if you still find yourself wondering ‘why is internal communication important?’ this post has you covered.  We know the value of great communication when we see it. Think back … Read more

20 Rules of Texting Etiquette for Employees

SMS is becoming the communications channel of choice for many employers. But to succeed in reaching and engaging workers through this medium, it’s vital to keep in mind texting etiquette for employees.  Employers can no longer shy away from using channels such as SMS to reach employees. As organizations strive to connect workers across dispersed … Read more

How to Increase Click-Through Rates on Internal Email Newsletters

Tired of your employees not engaging with your internal email newsletters? Learn 10 ways to increase click-through rate on internal emails and help readers get more value out of your employee communications.  Your internal newsletter real estate is valuable. To keep things clear, clean, and concise, you need to use internal links sparingly. Readers can … Read more

How to Use SMS Alerts to Mass Text Employees

Whether it’s in times of crisis or operational change, there will come a moment when you need to mass text employees. Having the right tools and strategy at your disposal will make things easier when the occasion arises.  The COVID-19 pandemic has shown us just how important it is to have solid internal communication channels … Read more

Calculating The Cost Of Employee Disengagement

A company is only as good as its employees—and the numbers are here to tell the tale. All it takes is calculating the cost of employee disengagement. The more engaged your employees, the better your business functions—plain and simple. Inversely, disengaged employees can have damaging effects on business performance.  Most internal communicators are already aware … Read more

How to Set and Measure Internal Communications Goals

Internal communications goals help Internal Communicators focus their efforts and optimize the way they allocate resources. We break down five easy steps to set meaningful internal communications objectives and maximize their results.  Internal communications can facilitate dialogue across your teams and drive employee engagement. But to unlock this potential, you have to create meaningful and … Read more

What is Digital Communication in The Workplace

Thanks to the latest digital communication tools, the last few years of remote work have been manageable. What does effective digital communication look like and what role does it play for your hybrid workforce? We tackle that question in this post.  Engaging your employees is essential to attracting and retaining a strong workforce. And how … Read more

10 Tips for Great Internal Communications Storytelling

Humans love stories—always have, always will. By leveraging the power of storytelling for internal communications, you can take workplace engagement to the next level and win the hearts and minds of your employees. One day, while on a Backpacking trip, Dave Gilboa lost his glasses. As a young grad student, he couldn’t afford to replace … Read more

15 Ways Internal Communications is Driving Digital Transformation

Internal communications digital transformation helps businesses connect cutting-edge technology with the modern workforce. But for digital transformation to be a success, it requires a human-centred approach.   Digital transformation offers employers cutting-edge solutions for simplifying and enhancing business operations and employee engagement.  But like all change, digital transformation doesn’t come without its pitfalls. To ensure that … Read more

How to Send Personalized Emails in Outlook

Personalized email messages are your best shot at capturing the attention of your employees. We break down how to send personalized emails in Outlook to increase open rates and boost employee engagement.  Over a million companies worldwide rely on Microsoft Outlook for their internal communications. But few are tapping into the power of Outlook email … Read more

Employee Engagement Surveys: Ultimate Guide To Best Practices

Employee engagement is integral to just about every process in your business. And to keep track of it, you’ll need the help of quality employee engagement surveys.  According to Gallup, only 31% of employees report feeling engaged in the organization. Meanwhile, disengaged employees cost companies around the globe upwards of $500 billion dollars annually.  These … Read more

Two-Way Communication: Importance and Best Practices

Two-way communication is crucial for building trust among employees, aligning company goals, and sustaining productivity. But how can companies successfully incorporate this type of communication in a remote world? We get to the bottom of this.  Your business runs on communication, that much is certain. Messages are shared between staff, employers, clients, and dozens of … Read more

13 Creative and Innovative Ways To Communicate With Employees

It’s getting more difficult to captivate employees’ attention. Virtual reality, social media, and countless digital devices add up to a whole lot of sensory overload. But as technology advances, there are also more opportunities to implement creative ways to communicate information to employees.  Internal communication keeps employees grounded and connected. As a result, more companies … Read more

30+ Ways to Use ContactMonkey

Between onboarding remote staff and engaging hybrid employees, today’s internal communicators have a lot on their plate. ContactMonkey’s all-in-one internal communications software was designed to help internal comms professionals face up to the challenges of a modern workplace.  The COVID-19 pandemic showed us the power of communications technology when it came to connecting with our … Read more

SMS Text Messaging for Internal Employee Communications

The reality of a digitally-driven world is that employees spend a good part of the workday on their phone. With SMS employee communication, you can get more out of mobile use in the workplace. Today, employees spend nearly an hour a day on their mobile phones. Organizations that want to make information accessible and engaging … Read more

15 Essential Remote Team Communication Strategies

Love it or hate it, remote work is here to stay—in one shape or another. Instead of bracing against the current, businesses need to prepare actionable strategies for adapting to the new world of work. And that means mastering the art of remote team communications.  Remote team communication definitely has a learning curve. For starters, … Read more

How to Create an Effective Pulse Survey

Many business decisions rely on employee feedback. But let’s face it, getting your entire workforce to fill in a lengthy employee survey is no small task. That’s where pulse surveys come in. We’ll break down how to create a pulse survey and why they’re an essential part of your internal communications strategy. For too many … Read more

Top 20 Benefits of Internal Communication Tools

Internal communication tools are no longer just a must-have for large businesses—especially in the age of remote work. In this post, we look at why small businesses and SMEs should use internal communications tools, and how to maximize their benefits.  When you’re sitting in a 2,000 sq foot office, opposite a team of 15-50 employees, … Read more

How to Create Anonymous Surveys for Employees

The bedrock of any effective internal communications strategy is authentic employee feedback. In order to gather honest and actionable employee insights, you first need to learn how to create anonymous surveys effectively. Whether your goal is to boost employee engagement, improve workplace retention, or enhance innovation, your strategy has to be informed by data. Making … Read more

Best Employee Safety Survey Questions + Templates

Workplace safety standards help employees feel comfortable and secure while they work. With the help of an employee safety survey, you can gauge how employees truly feel about your company’s safety standards, and address concerns.  Workplace safety is absolutely essential for employees to be able to do their best work. But safety goes beyond the … Read more

40 Fun Employee Survey Questions To Increase Engagement

Surveys are a great way to learn from your employees. But long and tedious questionnaires are off-putting. Fun employee survey questions get your staff to open up and share in meaningful ways—a quality survey tool will help you get the job done. Surveys are essential to employee communication, engagement, and business optimization.  But let’s face … Read more

10 Effective Strategies for Managing a Multigenerational Workforce

Managing a multi-generational workforce is all about embracing differences. Organizations can reel in countless benefits from cross-generational collaboration. But first, employers have to understand how to connect and engage different generations of employees.  In recent years, there have been more generations in the workforce than ever before.  The novelty of this phenomenon can make some … Read more

Employee Wellness Surveys: Questions and Best Practices

Talking about mental health and wellness at work can be tough. An employee wellness survey helps normalize, and build conversations around staff wellbeing.  It’s normal for employees to want to highlight their strengths in the workplace. Unfortunately, this mindset leads many to believe that if they reveal personal challenges, this will be seen as a … Read more

How to Conduct an Internal Communications Audit

Your internal communications team puts a lot of time and effort into creating engaging content for employees. But to find out if your communications are actually performing as they should be, conducting an internal communications audit is a must.  By providing a thorough analysis of your internal communications performance, audits help you build a roadmap … Read more

How to Build a Business Case for Internal Communications Software

So you’ve found the perfect internal communications software. Now comes the tough part: convincing your team and leadership that it’s worth the investment. In this post, we’ll help you build a surefire business case for internal communications software. Today, there are countless internal communications tools available on the market. With so many options, choosing a … Read more

Employee Opinion Surveys: Top 20 Questions You Should Be Asking

Your employees have a unique point of view when it comes to operations and employee experience across your organization. To tap into their perspectives, you need to conduct regular employee opinion surveys and act on them strategically.  Learning what employees think about your organization is absolutely necessary for ensuring the wellbeing of your staff and … Read more

How to Measure Employee Happiness: 10 Strategies For 2024

It’s a truth universally acknowledged that happy employees are simply better to have by your side. Their energy and enthusiasm are infectious and they can make the dreariest workday a little brighter. But many are still baffled by how to measure employee happiness. Teams made up of happy employees don’t just succeed, they thrive. So … Read more

Guide To Effective Employee Communication In The Workplace

Employee communication has come a long way since the age of plain text emails and memos pinned in the staff lounge. But in the digital age, coordinating effective communication can also come with a learning curve.  In the past, employee communication was a guessing game at best. Was your message received? Did your employees read … Read more

How to Write Appreciation Emails to Your Team: 15 Examples 

A quality employee appreciation email to your team can boost morale and send employee engagement through the roof. We’ve rolled out 15 employee appreciation email examples to get you started. No one likes when their hard work goes unnoticed. But it’s often easy for managers to get caught up in the workday grind and forget … Read more

15 Employee Survey Questions About Company Culture

Asking employee survey questions about culture will help yoemplou understand what team members think of your workplace environment. Once you identify areas for improvement, it becomes easier to know where to start strengthening workplace culture. Company culture is your organization’s bedrock, in good times and bad. It’s also the driving force behind employee engagement. Organizations … Read more

15 Types of Internal Communication With Examples To Try

When it comes to external communication, segmenting audiences, and creating tailored content is the norm. So why should it be any different with internal communications? By recognizing different types of internal communication, you can create employee messages that drive engagement.  We tend to consider internal communication as a catch-all phrase for all the information exchanged … Read more

22 Virtual Team Building Activities, Games and Ideas for Remote Teams

The workplace as we once knew it has all but disappeared. As more organizations transition to a remote or hybrid workforce, virtual team building is becoming an essential part of keeping employees engaged. The COVID-19 pandemic has transformed the modern workplace, asking us to rethink age-old employee engagement strategies. Virtual team building activities offer a … Read more

Effective Leadership Communication: 20 Best Practices To Follow

Great leadership has always hinged on effective communication. But in a time when communication channels are numerous and the workplace is no longer just a pinpoint on a map, leadership communication is more important than ever. Teams with strong leadership are more resilient to the challenges that befall them. We saw this during the COVID-19 … Read more

10 Goals of Employee Engagement 

Your business revolves around goal-setting. So why should it be any different when it comes to employee engagement? By identifying your employee engagement goals, you can set a clear, time-bound path towards boosting workplace engagement.  Employee engagement goals help guide your business towards success. Yet they’re often overlooked because employers are at a loss when … Read more

Top 10 Employee Engagement Companies

“Happy employees produce better results”—that’s the simple but snappy mantra of one of the top employee engagement companies on our list. In this post, we’ll look at organizations that have nailed employee engagement and examine their methods and mantras for success. Companies that are trail-blazers in their industry didn’t reach success overnight. They had to … Read more

Top 20 Drivers of Employee Engagement

We already know that employee engagement is a leading driver of workplace productivity, employee retention, and customer loyalty. But what exactly drives employee engagement itself? In this post, we’ll examine the drivers of employee engagement and how to harness their benefits in your organization.  Employee engagement is not an overnight phenomenon. Although most employers recognize … Read more

Top 10 Employee Engagement Statistics to Know in 2024

In the post-pandemic workplace, employee engagement is more significant than ever. But as employees adjust to the new normal, it’s important to inform your engagement strategy with the latest employee engagement statistics.  The COVID-19 pandemic has presented a whole new set of challenges for employee engagement across almost every sector. At the same time, it … Read more

22 Best Employee Recognition Ideas That Are Fun and Creative

Employee recognition is an essential part of keeping your teams motivated and engaged. If you feel like your employee recognition ideas have been falling flat, it’s time to get creative.  Imagine the following scenario: an employee works for weeks on a project, triple-checks their work, and goes above and beyond to deliver exceptional results. The … Read more

20 Best Internal Communications Blogs to Read in 2024

What tools and techniques do top internal communicators swear by? How do leading brands go about improving employee engagement and satisfaction? If you’re trying to get to the bottom of these questions, you’ll want help from the experts. Our list of the best internal communications blogs has you covered.  At ContactMonkey, our mission is to … Read more

How to Hold a Virtual Town Hall: A Complete Guide

During COVID-19, the virtual town hall has become an essential part of keeping staff connected and informed. But there’s a learning curve to these digital events. A company town hall is the best channel for strengthening workplace relationships and keeping staff informed on key company news. But with more employees working remotely, a new virtual … Read more

Why is Employee Engagement Important for Your Company?

For years, business leaders have been pointing to employee engagement as the secret to their success. But exactly why is employee engagement important for an organization?  Employee engagement is a term that gets bounced around a lot—from HR circles to corporate social committees. It’s even made its way to memes. But without understanding why employee … Read more

How To Implement An Effective Hybrid Workplace Strategy In 2024

The hybrid workplace has drawn interest from businesses across all industries. And yet, it’s still unclear what this new buzzword means in practice. In this guide, we’ll cover everything you need to know about the hybrid workplace—risks, rewards, models, and more.  Initially introduced as a safety measure during the COVID-19 pandemic, the hybrid workplace has … Read more

How to Improve Employee Engagement: 15 Data-Backed Strategies 

Employee engagement is at the forefront of your company’s success. If you find yourself wondering how to improve employee engagement in your organization, this guide has you covered.  Successful companies rely on an inspired, committed, and engaged workforce in order to deliver their best work. When you notice that your business is not performing as … Read more

20 Employee Feedback Examples and When to Use Them

While managers often feel uneasy about giving employee feedback, it’s essential for making positive changes in your business. We’ve provided our top employee feedback examples to help get you started.  Employee feedback sheds clarity on expectations, allows employees to learn through their mistakes, and helps them build confidence. When managers don’t provide regular feedback, employees … Read more

Internal Marketing Strategy Guide: Everything You Need To Know

With effective internal marketing, your employees become brand ambassadors. But what does it really take to implement a successful internal marketing strategy? We’ve compiled everything you need to know about internal marketing so you can start leveraging its benefits. When you think of the word ‘marketing,’ chances are you imagine pitching and selling to customers. … Read more

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