Product Updates
Stay up-to-date with the latest features and releases from ContactMonkey that make your internal communications easier, faster, and more measurable. In this section, you’ll find detailed information on:
- New tools and functionalities added to our internal email platform that enhance how you connect with your team
- Improvements to tracking features that provide clearer insights into engagement metrics, so you can fine-tune your strategies
- Announcements about system upgrades and how they can benefit your workflow
We know that internal communications software should be adaptable and innovative to meet the changing needs of your team. That’s why we’re constantly working to enhance ContactMonkey with new capabilities designed to improve how you connect with employees.
Explore updates that make it simpler to create and distribute internal emails, analyze open rates, and measure overall engagement.
Oct 3, 2023
Send emails 10-15x faster with ContactMonkey
This month we’re thrilled to announce updates that offer customers faster email sending speeds, visual analytics for all users, and a free trial of our SMS solution! Read on to learn more Improvements Email at Scale2.0 Send emails 10-15x faster with our recent Email at Scale upgrade! Email at Scale empowers users to overcome Outlook ... Read more
Aug 8, 2023
Okta SSO Integration, SMS Link Tracking, and Exciting Improvements
What’s New Okta SSO Integration Gain more convenient access to ContactMonkey with the new Okta SSO integration. We are excited to announce our newest integration with Okta SSO (Single Sign-On). With this integration, users have access to a simpler and more secure sign-in experience. Okta SSO integrates seamlessly with all platforms and devices, which means ... Read more
Jun 28, 2023
Data Visualization With Click Maps
This June, our product team introduced a feature that will offer greater insights into employee email campaign performance What’s New Click Maps Click Maps is an exciting new feature that will provide a heatmap-style visual representation of email link engagement. With Click Maps, users can view the number of clicks and the click rate of ... Read more
Jun 6, 2023
Anonymous Individual Tracking, Settings V2, and Test Emails for Gmail Users
In May, our Product Team introduced much awaited enhancements that will further elevate the ContactMonkey user experience What’s New Anonymous Individual Tracking Anonymous Individual Tracking is an Individual tracking option that prioritizes employee data privacy. This improvement allows users to anonymize the recipients email addresses while maintaining all other email data such as location data, ... Read more
May 12, 2023
Introducing ContactMonkey’s OpenAI Integration
Save time creating internal email content with ContactMonkey’s new OpenAI AddOn! According to the Global State of Internal Communications 2023 report, 61% of internal communicators spend the bulk of their time creating internal communications content. This takes away from the time they could have dedicated to measurement, building a strategy, and collecting and analyzing employee ... Read more
May 9, 2023
Easily categorize internal emails with Email Tagging!
In April, our Product Team focused on improving the user interface to allow for better navigation and organization. What’s New Email Tagging Email tags have replaced the current folder structure, enabling users to create tags, as well as group and filter emails by tags. All existing folders have been migrated to tags. This overcomes the ... Read more
Apr 5, 2023
Improved Reporting, Scheduled Emails, and EU Data Residency
In March, ContactMonkey’s product team brought customers some key improvements to elevate their internal communications processes ✔ Improvements Reporting Reporting has replaced Campaign Comparison to give users more flexibility, customization, and ease of use. With this feature upgrade users can: Managing Scheduled Emails Both Outlook and Gmail customers now have access to superior scheduled email ... Read more
Mar 9, 2023
Introducing ContactMonkey’s European Data Centre
We’re excited to share that ContactMonkey has set up a dedicated EU data centre, enabling EU-based customers to use ContactMonkey seamlessly as per their regulations. At ContactMonkey, we are committed to the protection of the personal data of our customers. In order to support our European customers, ContactMonkey now has an EU data centre to ... Read more
Mar 7, 2023
Gmail Dashboard Sending, EU Data Centre, New Settings Page
In February, our Product team launched many long-awaited upgrades that our customers are going to love! Read on to learn more.. What’s New Gmail Dashboard Sending Gmail customers can now enjoy an easy, hassle-free email sending process. Gmail Dashboard Sending allows Gmail users to send employee emails from within the ContactMonkey dashboard, while still using ... Read more
