Product Updates
Stay up-to-date with the latest features and releases from ContactMonkey that make your internal communications easier, faster, and more measurable. In this section, you’ll find detailed information on:
- New tools and functionalities added to our internal email platform that enhance how you connect with your team
- Improvements to tracking features that provide clearer insights into engagement metrics, so you can fine-tune your strategies
- Announcements about system upgrades and how they can benefit your workflow
We know that internal communications software should be adaptable and innovative to meet the changing needs of your team. That’s why we’re constantly working to enhance ContactMonkey with new capabilities designed to improve how you connect with employees.
Explore updates that make it simpler to create and distribute internal emails, analyze open rates, and measure overall engagement.
Jan 30, 2026
Instantly Restore Deleted Contacts in Your Directory
Accidentally deleted a contact from your Directory? You can now restore it instantly all on your own! We’ve added a Recover Contacts tool to the Directory, giving Admins and Owners full control over manual deletions from your ContactMonkey directory. 🚀 What’s New Instant Restore: Recover any manually deleted contact with one click. Total Data Integrity: ... Read more
Jan 22, 2026
ConfidenceCheck: New Accessibility Check and Interface Update
Interface Update We’ve updated ConfidenceCheck’s interface to give you more flexibility and clarity when reviewing your emails. The previous single check has been split into separate Editorial and Links checks, and you can now run each check individually or all at once — depending on what you want to review. You still get the same ... Read more
Jan 15, 2026
Stop an Email in its Tracks 🛑
Hit send too soon? No problem. You now have the power to stop a live campaign with our new Self-Service Cancellation feature. ✨ What’s New? Actionable Control: Find the Cancel option in the Actions side-menu for any "In-Progress" campaign. Transparent Reporting: Cancelled campaigns move to your Sent tab with a grey "Cancelled" tag. Analytics will ... Read more
Jan 5, 2026
ConfidenceCheck: Your Assistant for Error-Free Emails
Typos, broken links, and outdated info are every communicator’s nightmare. That’s why we built ConfidenceCheck—an AI-powered assistant for internal comms pros who want to send smarter, faster, and mistake-free. What ConfidenceCheck reviews ConfidenceCheck analyzes key areas of your email: Spelling and typos — Catches obvious misspellings and typos that could undermine your credibility. Link validity ... Read more
Dec 18, 2025
New List Management Alert Settings
We’ve added a new self-service feature that allows Admins and Owners to manually manage who receives alerts when a List Management sync fails. How it works Go to Settings > Integrations > scroll down to Data to add or delete emails of recipients. Easy Setup: Add up to 10 email addresses separated by commas. Recipients ... Read more
Dec 12, 2025
Catch Issues Before They Ship: Introducing ConfidenceCheck
Every internal communicator knows the feeling: you’re seconds away from hitting “Send,” wondering if you missed a broken link, an accessibility issue, or a message that just doesn’t read quite right. That’s where ConfidenceCheck comes in. ConfidenceCheck gives you built-in quality assurance before your email goes out so you can catch issues early and send ... Read more
Nov 3, 2025
Hit Cancel on Mistakes: Introducing Deferred Sending
Every communicator’s worst nightmare: you hit “Send,” and a second later, you spot the typo, the wrong date, or the missing link. Take a breather, you can now hit cancel! With Deferred Sending, ContactMonkey gives you built-in insurance for your sends: A short window of time to cancel a campaign before it goes out to ... Read more
Sep 3, 2025
Unlock Deeper Strategic Insights With Analytics API
Turn your email data into actionable intelligence: our new Analytics API gives Enterprise customers the power to programmatically sync ContactMonkey analytics into platforms like Power BI, Tableau, or your own internal dashboards.
Jul 23, 2025
Send Internal Emails at Scale With More Flexibility
Unlock precise control over your Email at Scale sending: our enhanced “Send As” Permissions Management empowers enterprise admins to define exactly who can send on behalf of whom, ensuring unmatched security and compliance.Now, internal communicators can manage who sends what, from which address, all from the ContactMonkey dashboard…with zero IT tickets required. With Send As ... Read more
