Catch Issues Before They Ship: Introducing ConfidenceCheck

Cristina Hure

Dec 12, 2025

ContactMonkey's confidencecheck

Every internal communicator knows the feeling: you’re seconds away from hitting “Send,” wondering if you missed a broken link, an accessibility issue, or a message that just doesn’t read quite right.

That’s where ConfidenceCheck comes in.

ConfidenceCheck gives you built-in quality assurance before your email goes out so you can catch issues early and send with confidence. This eliminates last-minute scrambling or second-guessing and replaces it with smarter checks baked directly into your workflow.

How ConfidenceCheck Works

As you build an internal email in ContactMonkey, ConfidenceCheck automatically reviews your content before you send.

It looks for common issues that can impact clarity and the employee experience, without requiring any extra tools or manual steps.

ConfidenceCheck currently includes:

Confirms links are valid and not broken, so employees never hit a dead end.

AI flags links that appear mismatched or out of context with your email content.

Read time & content signals

Helps you understand how long your email will take to read, making it easier to keep messages clear and scannable.

AI-powered editorial QA

Uses AI to flag potential content issues before you send like typos, inconsistencies, placeholders and simple errors. 

Accessibility checks

Warns about common accessibility issues (missing alt text, low color contrast, improper heading structure, multiple or missing H1s, and small font sizes) to help ensure your email is inclusive and aligned with WCAG-inspired best practices before sending.

Custom checks

Define your own rules based on your organization’s standards. Custom checks let you enforce brand guidelines, flag restricted language, require specific disclaimers, or catch anything unique to your team’s workflows so every send meets your internal bar, not just a generic one.

These checks appear directly in your sending flow, giving you time to review and adjust before anything goes out.

Why ConfidenceCheck Matters for Internal Comms Teams

Internal communicators are expected to move fast, often with little room for error.

ConfidenceCheck helps teams:

  • Reduce risk before sending critical messages.
  • Maintain quality and consistency at scale.
  • Catch small issues before they become big problems.
  • Build trust with employees through clearer, more accessible communication.
  • Enforce organization-specific standards without relying on manual review.

It’s not about rewriting your message. It’s about giving you a second set of eyes, every time you send.

Built for how you actually work

ConfidenceCheck runs inside ContactMonkey’s drag-and-drop email builder.

That means:

  • No extra tools
  • No copy-pasting
  • No new workflows

Just smarter checks, right where you’re already creating and sending internal emails.

Send With Confidence

Internal emails shape understanding, trust, and action. ConfidenceCheck helps make sure your message shows up the way you intended, every time.

Learn more about ConfidenceCheck or see it in action by booking a demo.

About the author
Cristina is a marketing and communications professional who specializes in crafting strategic communications that drive engagement and align with organizational goals. With a background in public relations and digital communications, she brings strong insights in internal communications, informed by her studies in cross-cultural communication within workplace environments and experience working with internal communication tools. Cristina applies communication and psychology principles to her writing, researching and creating content on internal communications topics that help organizations better connect with, engage, and support their employees.

Unlock Internal Comms Superpowers

Discover why 10,000+ rely on us. See the internal email and employee newsletter platform in action.

Book demo