Product Updates
Stay up-to-date with the latest features and releases from ContactMonkey that make your internal communications easier, faster, and more measurable. In this section, you’ll find detailed information on:
- New tools and functionalities added to our internal email platform that enhance how you connect with your team
- Improvements to tracking features that provide clearer insights into engagement metrics, so you can fine-tune your strategies
- Announcements about system upgrades and how they can benefit your workflow
We know that internal communications software should be adaptable and innovative to meet the changing needs of your team. That’s why we’re constantly working to enhance ContactMonkey with new capabilities designed to improve how you connect with employees.
Explore updates that make it simpler to create and distribute internal emails, analyze open rates, and measure overall engagement.
Apr 9, 2026
What 2,500x Faster Sending Actually Looks Like: 150,000 Recipients in Approximately Two Minutes
Around two minutes and six seconds. That is how long it takes ContactMonkey to send an email to 150,000 recipients. If you have ever managed internal communications at a large organization, you already understand why that number matters. A company-wide send is rarely a routine task. It is a town hall announcement, a crisis update, ... Read more
Apr 6, 2026
Remove Integrations Directly from Settings
You can now delete your integrations directly from ContactMonkey, no longer needing to reach out to our support team! Previously, removing a connected integration like Azure or Workday required contacting our team. Now, you'll find a Delete button directly inside each active integration card, giving you full control over your connected sources. Where to find ... Read more
Apr 1, 2026
What Microsoft’s EWS Deprecation Means for Your Internal Communications Platform Evaluation
If your organization runs on Microsoft 365 or Exchange Online, an infrastructure change is on the horizon that should factor into how you evaluate internal communications tools. Microsoft is retiring Exchange Web Services (EWS), the behind-the-scenes technology that many email platforms use to connect to your company’s Microsoft environment. How your vendor has responded to ... Read more
Mar 31, 2026
From Prompt to Draft: Introducing CoAuthor (BETA)
Internal communications teams are doing more with less. Drafting and designing emails (even routine ones) takes time that most IC teams don’t have. CoAuthor changes that. Describe your message in plain language and ContactMonkey generates a complete, structured email directly inside the editor. No external tools, no reformatting, no starting from scratch. A strong first ... Read more
Feb 27, 2026
👥 Add authorized senders by team names
You can now add authorized senders by team name, making it faster to manage Send As Permissions for large groups. This update eliminates the need to manually add senders one by one, saving you time when setting up communications. What’s new: Search by team: Find and select entire teams within the Authorized Sender modal to ... Read more
Feb 26, 2026
✨ Custom Check: Your standards, your rules
ConfidenceCheck has quickly become a go-to safety net before hitting send, and now it’s even more powerful. With Custom Check, you get more control over what ConfidenceCheck reviews before your emails go out. Tailor rules to your organization’s unique standards and terminology, and make sure every send meets your internal guidelines. What’s new Create up ... Read more
Feb 18, 2026
Increase Brand Default Colors (10 → 25)
You can now save up to 25 default Brand Colors (up from 10). This update helps teams with larger brand palettes reduce setup friction and avoid workarounds, especially for enterprise orgs that need more than 10 colors. What changed Increased the default Brand Colors limit from 10 to 25. Available now Learn more about Brand ... Read more
Feb 17, 2026
Duplicate Send Protection
We know how stressful accidental double-emails can be for both you and your recipients 📨 To help keep your inbox reputation pristine and your team in sync, we’ve introduced a real-time duplicate send alert. What’s Changing? Starting today, if you attempt to send an email with a subject line that exactly matches another email sent ... Read more
Feb 9, 2026
Managers Can Now Edit Team Templates
We've improved how Team Template permissions work to give Managers the access they need and provide a clearer experience for all users. What's new Managers can now edit Team Templates for any teams they belong to Basic Users now see a read-only preview when viewing Team Templates, with a clear message explaining their access level ... Read more
