new

Published on: Jan 15, 2026

Stop an Email in its Tracks ๐Ÿ›‘

Hit send too soon? No problem. You now have the power to stop a live campaign with our new Self-Service Cancellation feature.

โœจ Whatโ€™s New?

  • Actionable Control: Find the Cancel option in the Actions side-menu for any "In-Progress" campaign.
  • Transparent Reporting: Cancelled campaigns move to your Sent tab with a grey "Cancelled" tag. Analytics will show the number of users reached before the stop.
  • Instant Confirmation: After a quick confirmation modal, you'll receive a success banner and an email alert once the send has stopped.

Note: While your request is processing, the status will display as "Cancel Requested." A small number of emails may still be delivered during this brief transition period.

Learn more in the Help Center

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