Hit send too soon? No problem. You now have the power to stop a live campaign with our new Self-Service Cancellation feature.
โจ Whatโs New?
- Actionable Control: Find the Cancel option in the Actions side-menu for any "In-Progress" campaign.
- Transparent Reporting: Cancelled campaigns move to your Sent tab with a grey "Cancelled" tag. Analytics will show the number of users reached before the stop.
- Instant Confirmation: After a quick confirmation modal, you'll receive a success banner and an email alert once the send has stopped.
Note: While your request is processing, the status will display as "Cancel Requested." A small number of emails may still be delivered during this brief transition period.