Typos, broken links, and outdated info are every communicator’s nightmare. That’s why we built ConfidenceCheck—an AI-powered assistant for internal comms pros who want to send smarter, faster, and mistake-free.
What ConfidenceCheck reviews
ConfidenceCheck analyzes key areas of your email:
- Spelling and typos — Catches obvious misspellings and typos that could undermine your credibility.
- Link validity — Identifies broken or malformed links and flags instances where a URL doesn't seem to match its context (such as a link labeled "Download guide" that points to an unrelated page).
- Consistency — Flags any inconsistencies within an email, related to brand names, terminology, key details, or otherwise.
- Read time — Estimates how long recipients will spend reading by factoring in both text and image viewing time.
- Word count — Acts as a useful reference to help you create concise, scannable content and ensure high engagement and response rates.
Availability
All accounts can enjoy full ConfidenceCheck access through March 8, 2026. Afterward, available features will align with your plan type.
Enabling ConfidenceCheck
ConfidenceCheck is disabled by default and must be enabled by an Admin before it can be used across your organization.
As an Admin, navigate to Settings > Email Settings > ContactMonkey AI, and toggle ConfidenceCheck On.
Where to find ConfidenceCheck
Open the Email Builder and click the lightning bolt button in the top toolbar.
Resources
- Help Center: Using ConfidenceCheck to Review Emails Before Sending
- Webinar recording: 30-minute Overview and Demo
