Writer bio: Phil Manzano

Phil Manzano

Phil is a Content Marketing Specialist with experience working at ContactMonkey, an internal communications platform that helps organizations reach and engage employees. With a background in professional writing and experience across B2B SaaS and tech, he brings a strong storytelling mindset to his work. Phil researches and writes about internal communications topics, focusing on how organizations can streamline messaging, improve content effectiveness, and create more impactful employee communications.

Articles by Phil Manzano

10 Ways to Effectively Communicate Your Employee Benefits 

May 2, 2024

Employee benefits are vital for attracting and keeping the best talent. But if your employees don’t understand their benefits package, they might not truly value them. This is where the power of clear employee benefits communication comes into play. Employers must keep employees in the loop with their benefits package through solid communication strategies. In

Internal Communications Job Descriptions, Roles, and Responsibilities

Internal Communications Job Descriptions, Roles, and Responsibilities for 2025

Mar 21, 2024

Internal communications has grown in importance across every business. And as your company grows, the need to expand your internal communication team grows as well. It’s time to hire, which is a great problem to have. But where do you start? This article is perfect for: We’ll take detailed look at the internal communications job

20 Ways To Use Video To Increase Employee Engagement

Jan 26, 2024

Using video to increase employee engagement is a powerful tool for any organization. Not only does it make communication easier, but employee engagement videos also help to build trust and strengthen relationships between employees. Whether your business is large or small, utilizing video can have a major impact on your employee engagement efforts. In this

How to Create An Internal Company Newsletter: 8 Easy Steps

Oct 18, 2023

Getting critical information to your employees promptly is essential for any company. And that’s even more important as your company scales. An effective way to ensure that everyone is up-to-date and informed on important company news is with an internal newsletter. But just sending out a weekly email blast without any thought or strategy behind

How to Use AI Tools and Prompts for Internal Communications

Aug 18, 2023

Using AI tools like ContactMonkey’s OpenAI ChatGPT integration can enhance the efficiency of internal communications. However, these tools should complement—not replace—human judgment in crafting sensitive, creative, and effective internal communications. Artificial Intelligence (AI) tools are quickly becoming corporate game-changers. They streamline complex processes, provide data-driven insights, and automate mundane tasks, transforming industries on an unprecedented

PoliteMail Alternatives: Why You Should Choose ContactMonkey

Aug 4, 2023

Finding the right internal communications tool for your business can be daunting. But it doesn’t have to be. To help, we did some of the research for you by breaking down the key differences between PoliteMail and ContactMonkey, and examining why ContactMonkey is a top PoliteMail alternative. As an internal communications professional, you have a

How to Develop Strategic Internal Communications 

Mar 29, 2023

Learning how to develop strategic internal communications is no easy feat. It requires you to take into consideration the needs and preferences of all stakeholders, be they employees or management. It also involves understanding how both internal and external factors can affect communication effectiveness, as well as being aware of the appropriate channels and media

100 Internal Communications Survey Questions to Use and Adapt

Feb 23, 2023

When employees feel heard and respected, it can have a huge impact on morale and productivity. However, understanding what your employees need from internal communication is no easy task! Whether you are a team leader, manager, or internal communications professional, surveying your employees using internal communications software is a great way to get an honest

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