Writer bio: Grace M

Grace M

Grace is a content marketer and writer with a background in Communications and a strong focus on internal communications. She specializes in exploring how internal communications shape workplace happiness, employee engagement, and culture. Grace brings a research-driven perspective to her writing, examining how human behavior and internal communications technology work together to influence outcomes and create better employee experiences.

Articles by Grace M

how workplace gamification can increase employee engagement

How to Use Internal Audiences to Manage and Engage Employees

Mar 31, 2025

What is an internal audience and why, as a communicator, should you care? Read along as we break down how to use internal target audiences to create stickier, more engaging comms across your organization. Imagine trying to plan a surprise birthday party without knowing anything about the person—what they like, who their friends are, or

10 Best Internal Communications Conferences And Events

Nov 15, 2024

We’ve made a list of the best internal communications conferences in 2025. Learn from top internal communications experts, network with like-minded peers, and build IC strategy for the future. Here are our top 10 must-attend conferences for IC professionals.  Save the date for your virtual experience, or book your flights to one of these top

best employee feedback tools

10 Best Change Management Communication Tools, Software, and Platforms

Nov 11, 2024

Having the right change management communication tools can be crucial during tumultuous times. For internal comms professionals, these tools transform uncertainty into clarity, ensuring every employee stays informed and engaged. Read along as we share the best tools to leverage in the face of organizational change.

ContactMonkey internal email software survey results example

Employee Engagement Survey Results Action Plan: 10 Key Steps To Follow

Aug 23, 2024

With insights gained from analyzing employee survey results, internal communicators can blend the art of understanding their workforce with the science of data analytics. Learn about an effective action plan for analyzing, communicating, and acting on employee engagement survey results. 

ContactMonkey is the leading internal email collaboration software that elevates the design, data, and deployment of internal communications by integrating with Outlook or Gmail

10 Best Internal Team Collaboration Tools to Unlock Productivity

Aug 23, 2024

From instant messaging to integrated platforms, discover how our top 10 best internal collaboration tools will transform your internal communication strategy through collaboration and productivity.

ContactMonkey's employee pulse surveys

How To Use Pulse Surveys In Your Internal Communications

Aug 21, 2024

Employee pulse surveys are short, frequent surveys that measure employee sentiment and engagement in real-time. They allow organizations to quickly gather insights on how employees feel about their work environment, leadership, and overall satisfaction.

ContactMonkey employee engagement analytics dashboard

Understanding Employee Engagement Data Analytics Strategy and Tools

Aug 19, 2024

Eliminate the guesswork with an employee engagement analytics strategy that will benefit your people and your larger goals. Together, we unpack the importance of employee engagement data analytics, how to gather data and analyze it, and the kind of tools you can leverage for success.

ContactMonkey employee engagement and internal communications tool survey questions

Top 10 Survey Questions to Include in Your Employee Newsletters

Aug 16, 2024

Great newsletters engage employees, while the best ones facilitate two-way communication through surveys and teamwide interaction. Get inspired by these top 10 employee newsletter survey questions and start gathering meaningful information from your employees.

how-to-engage-employees-at-work

How To Engage Employees: 10 Actionable Strategies and Ideas

Aug 15, 2024

Research shows that companies with engaged employees outperform their competitors. Read on as we share proven strategies for increasing workplace engagement to give your company the extra edge. Most employees don’t show up for just a paycheck—they want to bring passion, energy, and innovation to their roles. And when they do? Team productivity and business

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