Writer bio

Phil Manzano is a Content Marketing Specialist at ContactMonkey. With a passion for story-telling and impact, Phil brings a wealth of experience and professional writing expertise in B2B SaaS and tech. Now, he's focused on helping organizations streamline their internal communications and get more out of their content.

More articles by

 Phil Manzano

21 Best Employee Newsletter Topics and Content Ideas: 2024 Trends

Your employee newsletter is one of the best opportunities to keep your employees informed, engaged, and connected. It’s a valuable tool for communication within your organization and helps to promote company culture, highlight achievements, and share important updates. But coming up with content for your staff newsletter can be challenging. You want to ensure that ... Read more
Reasons-To-Improve-Internal-Email-Design-and-Templates

10 Reasons to Improve Internal Email Design and Templates

Internal emails with little to no design are easy to ignore—they are boring blocks of text that can easily get lost in the clutter of an employee’s inbox. This can be a massive problem in the workplace because some messages are too crucial to be left unread.  The key to making those emails unignorable is ... Read more

10 Ways to Effectively Communicate Your Employee Benefits 

Employee benefits are vital for attracting and keeping the best talent. But if your employees don’t understand their benefits package, they might not truly value them. This is where the power of clear employee benefits communication comes into play. Employers must keep employees in the loop with their benefits package through solid communication strategies. In ... Read more

How Internal Communication Impacts Customer Engagement

When you think of internal communication, what comes to mind? Is it team meetings or company-wide emails? While these are important forms of communication within an organization, they also play a crucial role in customer engagement. How a company communicates internally greatly impacts how customers perceive and interact with the brand. The thought seems counter-intuitive, ... Read more

Who Is Responsible for Internal Communications?

Determining who is responsible for internal communications isn’t as straightforward as it seems. Unlike other departments or roles within a company, the ownership of internal communications is often shared among various individuals and teams.  When there’s no internal communications owner at a company, it’s hard for any real strategy to take flight. Without a dedicated ... Read more

Audience Segmentation For Internal Communications With Examples

There are few things more annoying than an inbox full of emails that have nothing to do with you or your job. And yet, that’s a reality for many employees in large organizations where internal email segmentation isn’t effective or doesn’t really exist. Understanding internal audience segmentation is key to ensuring that communications are relevant, ... Read more

Internal Communications Job Descriptions, Roles, and Responsibilities for 2024

Internal communications has grown in importance across every business. And as your company grows, the need to expand your internal communication team grows as well. It’s time to hire, which is a great problem to have. But where do you start? This article is perfect for: We’ll take detailed look at the internal communications job ... Read more

How To Improve Internal Email Deliverability

In this article, we will delve into the pivotal matter of internal email deliverability. Learn best practices and avoid the junk folder.

20 Ways To Use Video To Increase Employee Engagement

Using video to increase employee engagement is a powerful tool for any organization. Not only does it make communication easier, but employee engagement videos also help to build trust and strengthen relationships between employees. Whether your business is large or small, utilizing video can have a major impact on your employee engagement efforts. In this ... Read more

How To Use AI Email Writing Tools and Assistants

As an internal communications professional, you are writing a lot of emails. And you might be wondering if AI email writing tools can help you be more efficient. In this blog, we’ll walk you through how to use AI email writing assistants for internal emails to streamline your work. You have a lot on your ... Read more