More articles by
Phil Manzano
10 Reasons to Improve Internal Email Design and Templates
Internal emails with little to no design are easy to ignore—they are boring blocks of text that can easily get lost in the clutter of an employee’s inbox. This can be a massive problem in the workplace because some messages are too crucial to be left unread. The key to making those emails unignorable is ... Read more
10 Ways to Effectively Communicate Your Employee Benefits
Employee benefits are vital for attracting and keeping the best talent. But if your employees don’t understand their benefits package, they might not truly value them. This is where the power of clear employee benefits communication comes into play. Employers must keep employees in the loop with their benefits package through solid communication strategies. In ... Read more
How Internal Communication Impacts Customer Engagement
When you think of internal communication, what comes to mind? Is it team meetings or company-wide emails? While these are important forms of communication within an organization, they also play a crucial role in customer engagement.
Who Is Responsible for Internal Communications?
Determining who is responsible for internal communications isn't as straightforward as it seems. Unlike other departments or roles within a company, the ownership of internal communications is often shared among various individuals and teams.
Audience Segmentation For Internal Communications With Examples
There are few things more annoying than an inbox full of emails that have nothing to do with you or your job. And yet, that’s a reality for many employees in large organizations where internal email segmentation isn’t effective or doesn’t really exist. Understanding internal audience segmentation is key to ensuring that communications are relevant, ... Read more
Internal Communications Job Descriptions, Roles, and Responsibilities for 2025
Internal communications has grown in importance across every business. And as your company grows, the need to expand your internal communication team grows as well. It’s time to hire, which is a great problem to have. But where do you start? This article is perfect for: We’ll take detailed look at the internal communications job ... Read more
How To Improve Internal Email Deliverability
In this article, we will delve into the pivotal matter of internal email deliverability. Learn best practices and avoid the junk folder.
20 Ways To Use Video To Increase Employee Engagement
Using video to increase employee engagement is a powerful tool for any organization. Not only does it make communication easier, but employee engagement videos also help to build trust and strengthen relationships between employees. Whether your business is large or small, utilizing video can have a major impact on your employee engagement efforts. In this ... Read more
How To Use AI Email Writing Tools And Assistants For Internal Comms
As an internal communications professional, you are writing a lot of emails. And you might be wondering if AI email writing tools can help you be more efficient. In this blog, we’ll walk you through how to use AI email writing assistants for internal emails to streamline your work. You have a lot on your ... Read more
How to Create An Internal Company Newsletter: 8 Easy Steps
Getting critical information to your employees promptly is essential for any company. And that’s even more important as your company scales. An effective way to ensure that everyone is up-to-date and informed on important company news is with an internal newsletter. But just sending out a weekly email blast without any thought or strategy behind ... Read more
How to Use AI Tools and Prompts for Internal Communications
Using AI tools like ContactMonkey’s OpenAI ChatGPT integration can enhance the efficiency of internal communications. However, these tools should complement—not replace—human judgment in crafting sensitive, creative, and effective internal communications. Artificial Intelligence (AI) tools are quickly becoming corporate game-changers. They streamline complex processes, provide data-driven insights, and automate mundane tasks, transforming industries on an unprecedented ... Read more
PoliteMail Alternatives: Why You Should Choose ContactMonkey
Finding the right internal communications tool for your business can be daunting. But it doesn’t have to be. To help, we did some of the research for you by breaking down the key differences between PoliteMail and ContactMonkey, and examining why ContactMonkey is a top PoliteMail alternative. As an internal communications professional, you have a ... Read more
Integrate Your HRIS With ContactMonkey to Build Employee Lists
We are pleased to announce that ContactMonkey can now integrate with your Human Resource Information System (HRIS), making it effortless to construct employee lists and personalize sends without having to contact IT. Easily manage employee distribution lists by department, location, or any other segmentation with ContactMonkey’s integration of your Human Resource Information System (HRIS). This ... Read more
Internal Email Security Tips For Employees
Email security is more important than ever. With the prevalence of ransomware, phishing, and other malicious activities targeting email accounts, it is critical to have a secure email system in place. A secure email system should include measures such as encryption, authentication protocols, and virus scanning. And while these terms might be a bit intimidating, ... Read more
Sample Message from CEO to Employees
When writing to employees from the perspective of a CEO, it’s important to ensure that your messages are clear and concise. Your company looks to you for leadership and guidance, so it’s important that your words reflect this. It’s often difficult to strike the right tone in your CEO communication to employees. The last thing ... Read more
How to Develop Strategic Internal Communications
Learning how to develop strategic internal communications is no easy feat. It requires you to take into consideration the needs and preferences of all stakeholders, be they employees or management. It also involves understanding how both internal and external factors can affect communication effectiveness, as well as being aware of the appropriate channels and media ... Read more
100 Internal Communications Survey Questions to Use and Adapt
When employees feel heard and respected, it can have a huge impact on morale and productivity. However, understanding what your employees need from internal communication is no easy task! Whether you are a team leader, manager, or internal communications professional, surveying your employees using internal communications software is a great way to get an honest ... Read more
How to Create a Crisis Management Plan
In order to effectively manage a crisis, businesses must have a comprehensive crisis management plan in place. This plan should outline strategies and tactics that can be used to respond quickly and effectively to various challenges. Such a plan can help minimize damage and protect the bottom line during difficult times. When a crisis lands ... Read more
25 Ways to Use Text Messages to Communicate With Employees
While email may be the most popular form of workplace communication, using text messages to communicate with employees is becoming increasingly popular. Text message employee communications have several benefits over email. These include a fast and easy-to-use interface, lower cost for both you and your employees, and increased employee engagement. Communicating with employees via text ... Read more
How To Create Professional Email Templates For Business Communication
The difference between a winning professional email and a mediocre one often comes down to a few key components: correct formatting, relevant content, and appropriate tone of voice. Whether you’re writing to an internal team or to external business partners, these professional email best practices can help ensure that your message is clear, concise, and ... Read more