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Writer bio: Phil Manzano

Phil Manzano is a Content Marketing Specialist at ContactMonkey. With a passion for story-telling and impact, Phil brings a wealth of experience and professional writing expertise in B2B SaaS and tech. Now, he's focused on helping organizations streamline their internal communications and get more out of their content.

More articles by

 Phil Manzano

10 Ways to Effectively Communicate Your Employee Benefits 

Employee benefits are vital for attracting and keeping the best talent. But if your employees don’t understand their benefits package, they might not truly value them. This is where the power of clear employee benefits communication comes into play. Employers must keep employees in the loop with their benefits package through solid communication strategies. In ... Read more

How Internal Communication Impacts Customer Engagement

When you think of internal communication, what comes to mind? Is it team meetings or company-wide emails? While these are important forms of communication within an organization, they also play a crucial role in customer engagement.

Who Is Responsible for Internal Communications?

Determining who is responsible for internal communications isn't as straightforward as it seems. Unlike other departments or roles within a company, the ownership of internal communications is often shared among various individuals and teams. 
Internal Communications Job Descriptions, Roles, and Responsibilities

Internal Communications Job Descriptions, Roles, and Responsibilities for 2025

Internal communications has grown in importance across every business. And as your company grows, the need to expand your internal communication team grows as well. It’s time to hire, which is a great problem to have. But where do you start? This article is perfect for: We’ll take detailed look at the internal communications job ... Read more

20 Ways To Use Video To Increase Employee Engagement

Using video to increase employee engagement is a powerful tool for any organization. Not only does it make communication easier, but employee engagement videos also help to build trust and strengthen relationships between employees. Whether your business is large or small, utilizing video can have a major impact on your employee engagement efforts. In this ... Read more

How To Use AI Email Writing Tools And Assistants For Internal Comms

As an internal communications professional, you are writing a lot of emails. And you might be wondering if AI email writing tools can help you be more efficient. In this blog, we’ll walk you through how to use AI email writing assistants for internal emails to streamline your work. You have a lot on your ... Read more

How to Create An Internal Company Newsletter: 8 Easy Steps

Getting critical information to your employees promptly is essential for any company. And that’s even more important as your company scales. An effective way to ensure that everyone is up-to-date and informed on important company news is with an internal newsletter. But just sending out a weekly email blast without any thought or strategy behind ... Read more