Here’s why ContactMonkey outshines Staffbase
Create a more connected workforce with interactive newsletters, instant surveys, and actionable metrics to make every send better than the last. Best part? Do it all through Outlook or Gmail.
“ContactMonkey helps us communicate consistently and provides data on engagement—far better than our old manual process.”
Devi
Change Management & Communications Lead
IDP
Make your internal comms 10X more effective
“ContactMonkey integrates with my internal distribution lists that are created on the fly via our HR data, so it’s up-to-the-minute accurate.”
Margaret P.
Enterprise Customer
Internal communication software that gets the job done
see a boost in internal comms
emails sent
faster response times
fewer comms errors
Best-rated employee communication software
Why ContactMonkey tops Staffbase
Features
ContactMonkey
Staffbase
Who it’s for
- Internal communications
- Marketing
- HR
- Operations
- Internal communications
Use case
- Company newsletters & internal emails
- Gathering employee feedback
- Tracking campaign success
- Intranet
- Employee app
- Employee email
- Digital signage
- SMS
Ease of use
74% rate it as user-friendly on G2
36% rate it as user-friendly on G2
Deliverability
Outlook, Gmail, and web app sending
Web app sending only
Dynamic content
Personalized content rows, multi-list selection, reporting & tracking, and send tests available.
No dynamic content features available.
Integrations
20+ integrations
18+ integrations
Pricing
Free start
No free options
Time to try
Instant sign up
Requires a demo with no trial
Onboarding
Less than 3 weeks
3–6 months
Customer support
Manager with regular check-ins
No dedicated manager
Demo capabilities
Free interactive and live demos
Pre-recorded videos
Product updates frequency
Monthly updates
Quarterly updates
Where Staffbase falls short, ContactMonkey steps up
Save time by avoiding manual list creation
- Send from Outlook, Gmail, or the web app without delays
- Staffbase can’t sync with Outlook lists, which requires manual list creation
- Staffbase emails require extra steps to download properly sized images to avoid being marked as spam
Enjoy streamlined editing and collaboration
- Multiple team members can edit the same email in real-time—no more bottlenecks like Staffbase
- Create emails without worrying about bugs, lost progress, or unsaved changes
- Staffbase’s email builder often glitches
Customize messages for different audiences in one email
- No more drafting multiple email versions
- Personalize content to different employees by location, title, or interests—in one send
- Collect feedback and track analytics from custom content sent
Get full campaign visibility to understand what works
- Track every click, open, and interaction with detailed reports and click maps
- Analyze by segments, read times, and locations
- See individual, anonymous, and overall engagement for a full picture of your internal comms impact
Track and manage events from your inbox
- Send event invites and track RSVPs directly from your Outlook or Gmail
- No need for third-party event apps
- Staffbase relies on a third-party app which disrupts your workflow
Trusted by 10,000+ internal communicators
“ContactMonkey’s Dynamic Content tool has saved me hours. I no longer have to copy and paste, I don’t have to duplicate emails—I can do it all in one. That also means I’m not trying to track 5 different emails. Instead, I’m just tracking one email that has gone to the entire company. It’s saving me time, brain space, and errors that happen in duplication.”
James Maiden
Sr. Internal Communication Specialist
“Great customer service and user-friendly. Love that their Microsoft integration syncs with our distribution lists.”
Torin Roher
Corporate Comms Specialist
“ContactMonkey does the job extremely well; took almost no time to integrate, and is less expensive than competitors.”
Danielle T.
Director of Communications
Enterprise (1,000+)
“ContactMonkey makes it quick to create dynamic, engaging emails for our team. It was easy to implement and everyone who uses it picked it up really quickly.”
Jeff Genung
Senior Director of Internal Communications
“Everyone loves the emojis. They always do the thumbs up, thumbs down, and that makes it easy for us to capture satisfaction.”
Jessica Davies
Senior Manager of Communications and Inclusion