We’ve made it our mission to make gathering employee feedback easier and more efficient. Our drag-and-drop template builder lets you add emoji reactions, pulse surveys, and employee comment fields directly into emails, turning your employee newsletters into two-way communication channels.

Your internal communications can do so much more than convey information. Increased employee engagement is proven to increase productivity and drive growth, and your employee newsletters can be a powerful resource for engaging employees.

If you’ve ever wondered how to insert emojis and surveys into Outlook or Gmail, or googled how to gather employee comments with your internal newsletter, ContactMonkey has got you covered.


Pulse Surveys, Emoji Reactions, and Employee Comments for Outlook & Gmail

Gathering employee feedback using your internal communications has cascading benefits. Emoji reactions, pulse surveys, and comments can spice up the look of your newsletter, but also provide you feedback about your newsletter.

Imagine learning right away if employees found your emails useful, or getting tips from them on what to improve. With employee feedback it’s extremely easy to perfect your emails’ appearance and content.

But employee feedback isn’t limited to what employees think of your newsletter. Quickly gather qualitative and quantitative data from your employees on any number of topics. Did employees find the last meeting useful? Do they have suggestions for the next company team building exercise?

With ContactMonkey, you can send responsive emails that provide you with valuable data and make your employees feel engaged with your email newsletters.

Want to know what a pulse survey actually looks like? Here is an example of a simple but useful pulse survey:


emoji reaction screenshot

What’s even better, all of the data and metrics you collect from your employee newsletters can be easily accessed and analyzed from your Campaign Dashboard.

You’ll be able to see results from emoji reactions and any employee comments all in one place. Here’s an example:

pulse survey example



How to Collect Employee Feedback with Employee Survey Tools

Whether in the form of ad hoc employee surveys, an annual employee engagement survey or even group interviews, collecting feedback from disengaged employees is now harder than ever.

Employee Comments

With employee comments, you can continue to collect feedback from employees by allowing them to provide anonymous comments within your internal newsletters.

By simply enabling the “Comments” feature within ContactMonkey’s email template builder, your employees will have the option to leave a written response to any question you ask via your newsletter.




Measure Employee Feedback in Seconds with Emoji Reactions and Like Buttons

Give your employees the ability to love, like and laugh at any content you send them via email. With emoji reactions, your internal comms team can now constantly gather employee feedback in a seamless way.

Your employees are already liking content on all the social media platforms they use on their own time.

By adding like buttons to your own internal emails & employee newsletters, you’ll be able to engage your employees with your content and actually learn what they like. 

turning on comments screenshot

Emoji Reactions and Like Buttons

Give your employees the ability to love, like, and laugh at any content you send them via email. With emoji reactions, your internal comms team can streamline collecting and implementing employee feedback into your internal newsletter.

Your employees are already liking content on all the social media platforms they use on their own time; adding “like” buttons to your own internal emails and employee newsletters, you’ll be able to engage your employees with your content and actually learn what they like.

Pulse Surveys

What are Pulse Surveys?

Pulse surveys are pretty much the same as employee surveys but the questions on an employee pulse survey are short, quick, and specific.

Responses to pulse survey questions are given using a fixed measurement scale.

For example, you can ask employees to give their answer in the form of a rating, between 1-5, with one indicating “strongly agree” and 5 indicating “strongly disagree.”

emoji reactions in newsletter

Because pulse surveys use a fixed measurement scale, you can easily measure your responses by attaching numbers to them.

Employees are busy and don’t have time to answer long questions; it’s therefore best to give them the option to simply rate their answers instead of asking them to write long answers.

Optimize Your Employee Newsletter

Now that you know the different ways you can gather employee feedback using an internal newsletter, let’s get into the specifics of how to use your newsletter to gather valuable data.

Combining Employee Feedback and Email Tracking

One of the best ways to supercharge your internal communications is to track metrics on your newsletters. Internal communications tools like ContactMonkey allow you to measure numerous useful email metrics:

  • Email Opens
  • Link Clicks
  • Recipient Location
  • Open Device
  • Total Opens

With these metrics you can get detailed data on the performance of your internal communications you can use to boost employee engagement.

For example, if your internal communications get more opens at 10 a.m. than at 9 a.m., you can pinpoint the time when your employees are most likely to read your newsletter. If you learn that more of your employees are using their phones to view your emails than a desktop, you know that you need to ensure your internal communications display correctly on mobile devices.

But you can use responses in newsletters to learn so much more. When trying out new content in your newsletter, try including a small section allowing employees to say whether or not they liked the email?

newsletter response example

You can use this simple feedback to hone in on what employees like about your newsletters and create more engaging content. But ContactMonkey lets you go one step further. Enable comments on your emoji reactions to give employees the option of leaving anonymous comments on your questions:

employee comments page

Use your employees’ comments to learn what’s important to them or how they feel about your newsletter content. They will be more enthusiastic about checking your newsletter if they know:

  1. It contains information that is relevant and important to them; and
  2. They have a ability to provide input on the content they’re receiving

Create effective surveys

You can collect employee feedback on countless topics beyond what they think of your newsletter.

For gathering detailed feedback, it’s useful to base your questions around a particular theme. By answering multiple questions about a subject, you will receive a better idea of how your employees really feel.

Try using different emoji reactions in combination with each other:

emoji examples

With the information you gather using your internal communications, you can provide meaningful data to management about how employees are reacting to company initiatives or news.

In closing

In addition to conveying important information to employees, internal newsletters can be used to gather both qualitative and quantitative feedback from employees and boost employee engagement.

ContactMonkey’s email template builder helps you create a responsive, great-looking newsletter that can gather feedback from your employees. Combined with ContactMonkey’s internal communications tools for email tracking, your employee newsletter can be a powerful resource for gauging and increasing employee engagement.

Simply book a demo and we will show you how you can leverage pulse surveys, emoji reactions and internal email tracking to boost employee engagement, get instant employee feedback and prove the value of internal comms today!

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