We’ve made it our mission to make gathering employee feedback easier and more efficient. Our drag-and-drop template builder lets you add emoji reactions, pulse surveys, and employee comment fields directly into emails, turning your employee newsletters into two-way communication channels.

Your internal communications can do so much more than convey information. Employee feedback increases engagement, which is proven to increase productivity and drive growth. Your employee newsletters can be a powerful resource for engaging employees.

With ContactMonkey, you have the power of pulse surveys, emoji reactions, anonymous comments, eNPS, and more to easily collect employee feedback. You can even track how your employees engage with your internal communications. See how ContactMonkey can streamline your internal comms with a free demo:

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Pulse Surveys, Emoji Reactions, and Employee Feedback for Outlook & Gmail

Gathering employee feedback using your internal communications has cascading benefits. Emoji reactions, pulse surveys, and comments can spice up the look of your newsletter, but also provide you feedback about your newsletter.

Quickly gather qualitative and quantitative data from your employees on any number of topics. Did employees find the last meeting useful? Do they have suggestions for the next company team building exercise?

With ContactMonkey, you can send responsive emails that provide you with valuable data and make your employees feel engaged with your email newsletters.

Want to know what a pulse survey actually looks like? Here is an example of a simple but useful pulse survey:

pulse survey

What’s even better, all of the data and metrics you collect from your employee newsletters can be easily accessed and analyzed from your Campaign Dashboard.

You’ll be able to see results from emoji reactions and any employee comments all in one place. Here’s an employee feedback example:

pulse survey example


How to Collect Employee Feedback with Employee Survey Tools

Whether in the form of ad hoc employee surveys, an annual employee feedback survey or even group interviews, collecting feedback from disengaged employees is now harder than ever.

Employee Comments

With employee comments, you can continue to collect feedback from employees by allowing them to provide anonymous employee feedback within your internal newsletters.

By simply enabling the “Comments” feature within ContactMonkey’s email template builder, your employees will have the option to leave a written response to any question you ask via your newsletter:

employee comments page

Use your employees’ comments to learn what’s important to them or how they feel about your newsletter content. They will be more enthusiastic about checking your newsletter if they know:

  1. It contains information that is relevant and important to them; and
  2. They have a ability to provide input on the content they’re receiving

Emoji Reactions and Like Buttons

Give your employees the ability to love, like, and laugh at any content you send them via email. With emoji reactions, your internal comms team can now constantly gather positive employee feedback in a seamless way.

Your employees are already liking content on all the social media platforms they use on their own time.

By adding “like” buttons to your own internal emails and employee newsletters, you’ll be able to engage your employees with your content and actually learn what they like. 

turning on comments screenshot

Pulse Surveys

Pulse surveys are pretty much the same as employee surveys but the questions on an employee pulse survey are short, quick, and specific.

Responses to pulse survey questions are given using a fixed measurement scale.

For example, you can ask employees to give their answer in the form of a rating, between 1-5, with one indicating “strongly agree” and 5 indicating “strongly disagree.”

emoji reactions in newsletter

Because pulse surveys use a fixed measurement scale, you can easily measure your responses by attaching numbers to them.

Employees are busy and don’t have time to answer long questions; it’s therefore best to give them the option to simply rate their answers instead of asking them to write long answers. With ContactMonkey, engaging your employees with your internal communications is super easy.

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Optimize Your Employee Newsletter

Now that you know the different ways you can gather employee feedback using an internal newsletter, let’s get into the specifics of how to use your newsletter to gather valuable data.

Combining Employee Feedback and Email Tracking

One of the best ways to supercharge your internal communications is to track metrics on your newsletters. Internal communications tools like ContactMonkey allow you to measure numerous useful email metrics:

  • Email Opens
  • Link Clicks
  • Recipient Location
  • Open Device
  • Total Opens

With these metrics you can get detailed data on the performance of your internal communications you can use to boost employee engagement:

email tracking

You can combine this information with employee responses to your newsletters to get precise employee feedback. When trying out new content in your newsletter, try including a small section allowing employees to say whether or not they liked the email?

newsletter response example

You can use this simple feedback to hone in on what employees like about your newsletters and create more engaging content.

Combining qualitative employee feedback with quantitative email tracking is all part of a data-based internal communications strategy. It’s much easier to keep your recipients engaged when you know exactly what they want to see!


Create effective surveys

You can collect employee feedback on countless topics beyond what they think of your newsletter.

For gathering detailed feedback, it’s useful to base your questions around a particular theme. By answering multiple questions about a subject, you will receive a better idea of how your employees really feel.

Try using different emoji reactions in combination with each other:

emoji examples

With the information you gather using your internal communications, you can provide meaningful data to management about how employees are reacting to company initiatives or news.

Employee Feedback is Gold

In addition to conveying important information to employees, internal newsletters can be used to gather both qualitative and quantitative feedback from employees and boost employee engagement.

ContactMonkey’s email template builder helps you create a responsive, great-looking newsletter that can gather feedback from your employees. Combined with ContactMonkey’s internal communications tools for email tracking, your employee newsletter can be a powerful resource for gauging and increasing employee engagement.

Simply book a demo and we will show you how you can leverage pulse surveys, emoji reactions and internal email tracking to boost employee engagement, get instant employee feedback and prove the value of internal comms today!

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