Why Use a Modern Email Template Builder for Internal Comms
Outlook and Gmail were designed for basic copy, not engaging, branded internal communications. If you’re still using them to build internal emails, you’re battling:
Manual formatting that breaks across devices.
No drag-and-drop design tools.
No branding control or layout flexibility.
No way to embed surveys, videos, or dynamic content.
No analytics, no engagement insights, just a guessing game.
The Best Email Template Builder for Outlook and Gmail
Create branded, responsive internal emails in just a few clicks with a platform built for internal comms teams, not coders.
Drag-and-drop email builder
Create responsive, on-brand emails using an intuitive email builder. Add text, images, buttons, videos and surveys without touching code.
Dynamic content
Show or hide content based on role, location, or department. No need to send multiple versions of the same email.
Edit sent links
Fix links or update resources even after your email has gone out without resending a corrected version.
Personalization through merge tags
Insert employee names, job titles, or other custom fields directly into your email for a more relevant and engaging experience.
Multimedia email enhancements
Upload images, embed video previews, add banners and GIFs, no external tools required. Keep things visual and vibrant.
Image library and editing tools
Store brand assets, crop and resize images, apply filters, and overlay text, all within the builder.
Email template gallery
Access a library of customizable email and newsletter templates built for internal comms. Edit, reuse, or duplicate templates to speed up campaign creation.
Add surveys and feedback tools
Embed pulse surveys, emoji reactions, star ratings, and comment boxes directly into your emails.
Custom branding
Use your brand’s fonts, colors, and logos in every message. Lock styles to prevent off-brand designs.
Lockable branding elements
Lock headers, footers, and brand styles so they can’t be altered, ensuring consistent, compliant design.
Mobile and desktop preview
Preview your email in both desktop and mobile formats before sending. Toggle content visibility by device to ensure a smooth employee experience.
Company event sections
Add event details, RSVP buttons, and calendar downloads without needing another tool or plugin.
Real-time collaboration
Work alongside up to 5 teammates in real time. See who’s editing, leave revision comments, avoid content conflicts, and keep version control tight with user lockout protection.
Inbox integration with Outlook and Gmail
Build or insert templates directly from your Outlook or Gmail sidebar. Send trackable emails without ever leaving your inbox.
Web app access
Access the full ContactMonkey experience from any browser. Build emails, track performance, manage audiences, and collaborate with your team, all without downloads or plug-ins.
Ghostwriting and send as permissions
Draft and send internal emails from another user’s address (such as a CEO, HR leader, or department head) using Send As Permissions.
Accessibility checker
Automatically flag and fix issues like low color contrast, missing alt text, small fonts, unclear link labels, and poor heading structure.
AI workflow assistant
From subject lines to content blocks, AI helps you ideate, write, and refine emails in less time. Reduce manual effort while improving clarity, tone, and consistency.
Real results: From ignored updates to a 40% boost in open rates
Internal emails keep getting flagged as phishing?
At Flagger Force, the internal comms team faced a serious trust and engagement problem. Company bulletins and safety updates (critical for a 2,000+ dispersed, frontline workforce) were going unread. Their existing internal email tool made things worse with clunky formatting, poor Outlook integration, no real-time collaboration, and unreliable analytics.
Switching to ContactMonkey changed everything. With seamless Outlook-native sending, real-time editing, and robust analytics, the team could confidently deliver branded, mobile-ready emails that employees actually read and trust. This resulted in a 40% increase in open rates and no more phishing flags.
Now, internal comms runs smoother than ever: IT and comms teams have cleaned up outdated distribution lists, email creation takes minutes instead of hours, and every send comes with data they can act on.
BEFORE CONTACTMONKEY | AFTER CONTACTMONKEY |
---|---|
Emails flagged as phishing, undermining trust. | Secure, trusted delivery through Outlook-native sending. |
Limited, unreliable analytics. | Accurate, actionable data on opens, clicks, read time, and device usage. |
Clunky editing and image workflows. | Drag-and-drop template builder with robust image support. |
No ability to collaborate in real time. | Multiple team members co-editing emails simultaneously. |
Outdated distribution lists reducing relevance | Cleaner, targeted Outlook groups boosting engagement. |
Inability to edit links post-send. | Update sent links instantly, no resends needed. |
Traffic Control & Infrastructure Support
40%
open rate
“Our team’s efficiency was slowed down by the lack of sophistication of our previous tool. And we knew employees weren’t getting the information—they were flagging it as phishing.”
Tamara Palmer
Employee Engagement & Internal Communications Lead
Company size: 2,000+ employees
Frequently asked questions
With ContactMonkey’s built-in analytics, you can track opens, clicks, read time, device usage, and even individual engagement (when enabled). All your data is available whether you’re using the Outlook add-in, Gmail add-on, web app, or desktop app, so you always know what’s landing and where to improve.
No, you choose the workflow that works best for you. ContactMonkey can be used:
- Directly inside Outlook or Gmail with our add-in/add-on for seamless, in-inbox creation and sending.
- As a desktop app for a dedicated, full-screen workspace.
- Via the web app from any browser, anywhere. No downloads required!
No matter how you access it, you get the same powerful features: drag-and-drop email template builder, dynamic content, embedded surveys, real-time collaboration, detailed analytics, and more.
Yes. ContactMonkey gives you real-time, presentation-ready reports showing open rates, click-throughs, read time, and survey responses, no matter which version of the platform you use. You can benchmark performance over time and share measurable results with leadership to prove ROI.
Yes. ContactMonkey gives you real-time, presentation-ready reports showing open rates, click-throughs, read time, and survey responses, no matter which version of the platform you use. You can benchmark performance over time and share measurable results with leadership to prove ROI.
With our Edit Sent Links feature, you can fix hyperlinks after sending, no resends, no confusion. This works whether you send through the Outlook or Gmail integration, or from the desktop app.