CommConnect 2021

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Contact Monkey Comm Connect

Employee Experience in a Hybrid World

October 21, 2021
1:00 PM ET – 5:00 PM ET

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About CommConnect Conference

CommConnect unites internal communicators, employee engagement experts, and people leaders around the world. This interactive half-day conference will explore the impacts of employee experience in a hybrid workforce and uncover the top trends facing communication.

As the workforce transitions to a hybrid model, you can be proactive and learn about best practices that will help you plan, implement, and achieve balance in a new workplace world.

Registration is free, so don’t miss out! See you on October 21st, 2021.

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  • How to engage a hybrid workforce impactfully
  • How to leverage multiple tools and technologies to get the best results
  • How to foster a strong culture of mental health and well-being for your remote or hybrid workforce

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  • Internal communications
  • Corporate communications
  • Human resources
  • Employee engagement
  • Employee communications

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Agenda

Session | Time

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1:00 pm EST
Opening remarks

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1:10 pm EST
Introduction
1:15 pm EST
Debate
Priya (InnerStrength Communication) and Mike (Changing The Terms) will discuss their opinions on implementing a hybrid work structure and how it will affect employee experience.
1:50 pm EST
Case Study
Internal comms experts, Rekha (Life Fitness) and Chrystal (Acuity Brands) will dive into the details of their hybrid workplace plan, what tools they will be using, the inspiration, and the process of leadership approval of the plan.
Break – 5 minutes
2:25 pm EST
Workshop
83% of the workforce would prefer a hybrid work model going forward. Although optimal, implementing a hybrid work plan for the first time can be hard. Silke (ClearVoice) and ThoughtFarmer will host this collaborative workshop focused on minimizing the differences between in-office and remote work by incorporating different technologies for collaboration and communication.
3:10 pm EST
Panel
Communicating a hybrid workplace plan to your entire workforce is a daunting task. That’s why ContactMonkey, Nancy (Great Place to Work), Stacy (Vyond), Keelie (Odessa), and Maricarmen (Dallas ID) will join forces to discuss best practices and the importance of unity in your messaging.
Break – 5 minutes
3:45 pm EST
ContactMonkey Demo
4:00 pm EST
Networking
4:20 pm EST
Fireside chat
Join Silke (ClearVoice) and Corey (Exemplis) on putting employee mental health and wellbeing at the forefront of a hybrid workplace.
4:40 pm EST
Closing remarks

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Agenda

Session | Time (minutes)

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1:00 pm EST
Opening remarks

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1:05 pm EST
Stretch session
1:10 pm EST
Debate
Two influential voices in the internal communication industry will discuss their opinions on implementing a hybrid work structure and how it will affect employee experience.
1:45 pm EST
Case Study
An internal comms expert will dive into the details of their hybrid workplace plan, what tools they will be using, the inspiration, and the process of leadership approval of the plan.
Break – 5 minutes
2:20 pm EST
Workshop
68% of internal communicators struggle with low levels of employee responsiveness and feedback. This can be hard, especially with limited face-to-face interactions between employees and their managers. We’ll dive into a collaborative workshop where we will focus on how to foster a transparent feedback culture that encourages candid feedback and how to measure your progress.
3:10 pm EST
Panel
Communicating a hybrid workplace plan to your entire workforce is a daunting task. That’s why ContactMonkey, Great Place to Work, and Smarp will join forces to discuss best practices and the importance of unity in your messaging.
Break – 5 minutes
3:50 pm EST
Networking
4:15 pm EST
Stretch session
4:20 pm EST
Fireside chat
Putting employee mental health and wellbeing at the forefront of a hybrid workplace.
4:35 pm EST
Closing remarks

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Our Partners

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Speakers

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Ted Morris

Event MC and Comedian

Ted Morris is a veteran of the Canadian comedy scene, who still manages to find time to practice veterinary medicine on the side. He has been nominated for Best Stand-Up Comic at the Canadian Comedy Awards, and his last appearance at the prestigious Just for Laughs Festival in Montreal was nominated for a Canadian Screen Award.

When he’s not losing out on awards, Ted tours around the world doing stand-up and is a sought-after corporate and comedy festival entertainer who loves telling jokes about your weird pets.

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Keelie Fitzgerald

SVP Marketing, Odessa

Keelie Fitzgerald is responsible for global marketing and communications at Odessa. Previously, she led growth operations, corporate marketing, and brand. She is a known strategic communications leader, with specific expertise in reinvigorating brand, building customer and employee value, and relevance. She currently serves as a board member of the Odessa Foundation and is the Americas representative for the Women at Odessa leadership team. Keelie holds a BA in psychology from Temple University.

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Priya Bates

President, Inner Strength Communication Inc.

Priya Bates is an award-winning professional communicator with a passion for driving strong performance from the inside out. As President and owner of Inner Strength Communication, Priya builds strategic internal communication, engagement, branding, and transformational change plans that enable, engage, and empower employees to deliver business results.

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Nancy Fonseca

SVP Client Services, Great Place to Work

Nancy is the Senior Vice President of Client Services at Great Place to Work, the global authority on workplace culture. An eloquent communicator and adept leader, Nancy challenges audiences to leverage their focus and pay attention to what matters most at work and in life. She mentors with passion, guiding her clients to effectively strengthen and elevate their leadership vision to new heights. Her practical strategies enable organizations to measure and track levels of employee engagement, trust, innovation, and more.

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Silke Brittain

Director – People Insight, Engagement & Culture Change, ClearVoice

Silke is a results-driven and experienced senior executive who has led global people analytics, engagement, and behavior change as part of major digital transformations for multi-national brands including Pfizer, CBRE, Johnson & Johnson, Slater & Gordon, Nielsen, Premier Inn, Dixons, Argos and BP. She leads her consulting expertise with people insight and communication audits, and combines engagement and communication strategies to change the way people think, feel, and behave.

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Stacy Adams

Head of Marketing, Vyond

Stacy is the Head of Marketing for Vyond (formerly GoAnimate), whose cloud-based video creation platform is in use by thousands of communications professionals around the world. She has more than 20 years of experience in creating brand and content programs for a variety of B2B and B2C technology companies. Stacy’s focus at Vyond is exploring how video can engage and inspire as part of a larger communication strategy. She is passionate about emerging technology, and how organizations must respond to an ever-changing array of devices and communication channels.[/fusion_text][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”default” rule_size=”” rule_color=”” content_alignment_medium=”” content_alignment_small=”” content_alignment=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”speakersocial” id=”” margin_top=”” margin_right=”” margin_bottom=”” margin_left=”” font_size=”” fusion_font_family_text_font=”” fusion_font_variant_text_font=”” line_height=”” letter_spacing=”” text_color=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]

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Mike Klein

Principal, Changing The Terms

Mike Klein is Principal of Changing The Terms, his Reykjavik-based consulting practice, and is the founder of #WeLeadComms, an initiative to raise awareness and engagement around communication leadership. For the last 25 years, Mike has worked with large organizations and other organizations with large challenges. With a skill set and orientation that bridges the worlds of internal and political communication, Mike has worked with companies like Maersk, Cargill, Shell, VEON, easyJet, Barclays, Avery Dennison in Europe, and was previously a political consultant advising and managing campaigns in every region of the US.  When not working in internal comms or supporting initiatives within the industry, Mike enjoys the charms of his adopted home of Iceland and assists with his wife’s Iceland travel business, Iceland Unwrapped. He is a committed Tottenham Hotspur supporter, an MBA graduate of London Business School and a BA graduate of the University of Wisconsin.

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Rekha Rao

Internal Communications Manager, Life Fitness

Rekha joined Life Fitness in 2018, the global leader in commercial fitness equipment and game tables and furnishings, during a time of transition and leadership changes. In her role at Life Fitness, she is a collaborator, a tactician, a problem-solver, a storyteller, a champion of the employee voice and a resource for executive communications. She believes that employees should have access to the information they need to understand the business and be successful in their roles. Rekha lives and works by a motto she remembers from an old ad campaign, “Never let ‘em see you sweat.” During her varied marketing and communications career, Rekha took a nine-year detour as a high school English teacher for Chicago Public Schools. She holds a bachelor’s degree in journalism from Drake University and a master’s degree in teaching from National Louis University.

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Chrystal Neely

Director of Corporate Communications, Acuity Brands

Chrystal Neely is the Director of Corporate Communications for Acuity Brands. She has responsibility for all employee communication vehicles to elevate understanding, alignment, and engagement. She leads a team responsible for supporting change management initiatives and increasing internal and external mindshare through social media.Chrystal joined Acuity Brands in 2014 and has held roles in increasing responsibility. Since joining Acuity, she launched a monthly newsletter, an internal website, an ambassador program, webinar-based town halls, virtual Lunch & Learn programs, a podcast series, and two employee resource groups. In addition, Chrystal serves on the Executive Diversity, Equity, and Inclusion Council, leads Merger and Acquisition Communications, and develops communication strategies for executive communications.

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Maricarmen Eroles

Director of Internal Communications, Dallas ISD

MariCarmen Eroles is a strategic leader who manages communications to more than 22,000 employees as Dallas ISD’s Director of Internal Communications. After several years as a newspaper journalist, MariCarmen began a career in education where she has successfully designed, planned and delivered inventive bilingual communications tools and events that have increased parent, community and employee engagement. Working with teams and leadership across the district, she has developed effective channels to provide engaging content that showcases the diversity of Dallas ISD, supports the district’s cultural tenets and major initiatives and equips employees with the tools and information needed for their daily work.

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Corey Kachigan

Lead – Employee Engagement & Internal Communications, Exemplis

Corey Kachigan is the Lead, Fun-gineer at Exemplis, one of the largest office furniture manufacturers in North America. Her role focuses on leading employee engagement, corporate social responsibility, and internal communications for all locations and all brands within Exemplis. After building the internal communications strategy from the ground up four years ago, the current focus is on telling the ever-growing story of Exemplis’ products, purpose, and people. Her greatest professional fulfillment comes from helping to foster and maintain cultures that have positive impacts on employees, customers, and communities.

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Kelly Batke

Senior Content Writer, ThoughtFarmer

As the Senior Content Writer for ThoughtFarmer, an intranet software company, Kelly works closely on customer stories, blogs, and whitepapers. Kelly is passionate about healthy workplace communication and enjoys writing about topics and challenges that impact remote and hybrid workplaces. Prior to ThoughtFarmer she worked for a few Vancouver Startups—primarily in the HR tech and internal communications sector. Her long history of working in related industries has helped her better understand the deep communication challenges faced by many organizations. Kelly studied Technical Communication at Simon Fraser University, Marketing and Communications at BCIT, and Public Relations at Langara College. While she appreciates all forms of good writing, she prefers concise, straight to the point prose (think Hemingway).

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Venue

CommConnect 2021 is a virtual event – but the experience will be closer to a real-life conference than you expect! Get ready for a one-of-a-kind, interactive virtual experience where networking and conversations come to life from the comfort of your home. Please join the event with this link.

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Contact Us:

katie@cmstagesite.com / maithili@cmstagesite.com

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