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Writer bio: Khadijah Plummer

Khadijah Plummer is a Content Marketing Specialist at ContactMonkey. After finishing her Master's in English, she worked as a copywriter, did email marketing for a publishing company, then entered the tech world as a BDR before revisiting marketing as a career path. When she's not at work, Khadijah is likely to be found trying a new restaurant, reading, hanging out with friends/her partner, or taking Oscar to the dog park.

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 Khadijah Plummer

Employee Engagement Trends To Follow In 2025

One of the hottest topics in the internal communications space is employee engagement. Whether looking at past or present data, there are a lot of employee engagement trends to take stock of, especially as we move towards an increasingly digital world and workplace. Even though employee engagement is something that companies deal with internally, the ... Read more

Employee Net Promoter Score (eNPS): A Strategic Guide For 2025

Making eNPS (Employee Net Promoter Score) surveys part of your communications strategy allows you to clearly see links between employee satisfaction and workplace retention. In turn, you can make data-driven upgrades to employee engagement. If you answered ‘yes’ to either of those questions, or the thought of those situations gives you the willies, then keep ... Read more

8 Best Constant Contact Alternatives for 2025

Shopping around for Constant Contact alternatives, or internal email tracking software in general? Even if you’re not, it’s always good to stay on top of market trends and be aware of what options are out there. You may think you have the best tools possible for internal communications, but there may be something better on ... Read more

How to Improve Employee Experience in 2025

In today’s digital age, we know that expectations are high and customers are fickle, and if their experience isn’t seamless they’ll soon move on. This is why so many businesses have understood the importance of creating valuable customer experiences, spending time, and allocating extensive resources to them. Before we dive into why companies must invest ... Read more

Women in the Workplace: Statistics and Trends

Employees of companies with higher numbers of women are more likely to say they enjoy their jobs, that their role fits well into their life, and that they have opportunities to make a difference. Having more women in the workplace positively relates to overall employee engagement, retention, and satisfaction. That means prioritizing initiatives that support ... Read more

14 Best Outlook Add-Ins

Are you an Outlook user trying to optimize how you send out email communications? Check out our list of the best Outlook add-ins to boost your productivity and help you send better emails! With over 400 million users, Outlook is a staple in the modern email landscape. Though Outlook is plenty powerful on its own, ... Read more

How To Use Internal Communications Email Software

Wish you could better understand what internal content is resonating with employees? Boost employee engagement by choosing the best internal communications software to give your employees what they want to see! When it comes to improving internal communications, plenty of workplaces and professionals admit to huge gaps in their processes. Examples of these can be: ... Read more