--- title: Why ContactMonkey date: 2024-12-07T04:00:25Z modified: 2026-04-22T22:36:21Z permalink: "https://www.contactmonkey.com/why-contactmonkey" type: page status: publish excerpt: "" wpid: 138433 parent: "" ancestors: [] children: [] author: Peter Wong --- ###### ENGAGING & MEASURABLE INTERNAL COMMS # Solve low employee engagement Turn ordinary emails into effective comms tools with ContactMonkey’s interactive, measurable newsletters—that work right inside Outlook & Gmail. [Book a demo](https://www.contactmonkey.com/internal-comms-demo) ## Reach employees on different channels and see exactly what’s working [See all features](https://www.contactmonkey.com/features) New#### [Appspace + ContactMonkey](https://www.contactmonkey.com/integration/appspace) Create once, send everywhere. This integration saves you time on content creation and give you visibility into what’s working or not on multiple channels. [Learn more](https://www.contactmonkey.com/integration/appspace) AI#### [ConfidenceCheck](https://www.contactmonkey.com/product-tour/confidencecheck) An AI agent that reviews every email before it sends, so errors, inconsistencies, and accessibility issues never get seen. [Learn more](https://www.contactmonkey.com/product-tour/confidencecheck) AI#### [AI Email Builder](https://www.contactmonkey.com/product-tour/creating-emails-with-ai-email-builder) An AI agent that writes and designs fully on-brand internal emails, ready for human review in seconds. [Learn more](https://www.contactmonkey.com/product-tour/creating-emails-with-ai-email-builder) #### [Drag-and-drop email builder](https://www.contactmonkey.com/features/email-template-builder) Create polished, on-brand internal emails quickly without relying on IT or designers. [Learn more](https://www.contactmonkey.com/features/email-template-builder) #### [Seamless Microsoft integrations](https://www.contactmonkey.com/integrations) Design and send emails from Outlook, then share them to Teams and SharePoint so every employee stays in the loop. [Learn more](https://www.contactmonkey.com/integrations) #### [Employee surveys](https://www.contactmonkey.com/solutions/employee-surveys) Get real-time employee feedback and boost engagement. [Learn more](https://www.contactmonkey.com/solutions/employee-surveys) #### [Custom segments & list management](https://www.contactmonkey.com/features/audience-segmentation) Build audiences based on department, role, location, or seniority [Learn more](https://www.contactmonkey.com/features/audience-segmentation) #### [](https://www.contactmonkey.com/solutions/analytics)[Analytics dashboard](https://www.contactmonkey.com/solutions/analytics) Access performance data & connect your dashboards to tools like Power BI or Tableau to unlock deeper insights. [Learn more](https://www.contactmonkey.com/solutions/analytics) #### [](https://www.contactmonkey.com/features/multi-language-emails)[Multi-language support](https://www.contactmonkey.com/features/multi-language-emails) Reach global employees and make every employee feel included. [Learn more](https://www.contactmonkey.com/features/multi-language-emails) #### [](https://www.contactmonkey.com/blog/product-updates-may-2025#:~:text=Step%201%3A%20Send%20your%20email,and%20click%20the%20%E2%9C%8F%EF%B8%8F%20icon)[Edit sent links](https://www.contactmonkey.com/blog/product-updates-may-2025#:~:text=Step%201%3A%20Send%20your%20email,and%20click%20the%20%E2%9C%8F%EF%B8%8F%20icon) Fix or update hyperlinks after your comms are sent (no re-sends required). [Learn more](https://www.contactmonkey.com/blog/product-updates-may-2025#:~:text=Step%201%3A%20Send%20your%20email,and%20click%20the%20%E2%9C%8F%EF%B8%8F%20icon) #### [](https://www.contactmonkey.com/features/bulk-internal-email)[Bulk email sends](https://www.contactmonkey.com/features/bulk-internal-email) Send personalized emails to 10,000 employees 10x faster. Plus, take control over _who_ sends _what_. [Learn more](https://www.contactmonkey.com/features/bulk-internal-email) #### [Timezone Sending](https://www.contactmonkey.com/blog/product-updates-june-2025) Reach every employee at the optimal time, no matter where they are in the world. [Learn more](https://www.contactmonkey.com/blog/product-updates-june-2025) ## How ContactMonkey leads the pack ### ContactMonkey Turn ordinary emails into engaging communication tools with better design and built-in feedback and analytics. ### Outlook & Gmail alone Standard email clients lack custom design, interactivity, and engagement tracking. ### Most alternatives Offer basic features, steep learning curves, and fewer integrations. ### Launch ### Grow ### Ent. Design & templates Drag-and-drop email builder Design emails effortlessly without coding. Ready-made templates Customizable HTML templates for every use case. Interactive content Easily add multimedia and interactive features. Multi-language emails Send emails to employees in their preferred languages. Sending & delivery Deliverability High email deliverability using your own servers. IT approvals Simple setup, run on your servers, no learning curve. Security & compliance Enterprise-grade security with fast approvals. Analytics & feedback Real-time analytics Track employee engagement in detail. Two-way communication via surveys Built-in surveys, polls, and feedback tools. Integrations Microsoft Teams Send campaigns to your Teams channels. Microsoft SharePoint Archive and push emails directly to SharePoint sites. OpenAI Generate instant subject lines, content, and messaging. 80+ HRIS integrations Integrate with your everyday tools. Support 24/7 help center Always available resources, tutorials, and help. Dedicated customer support Dedicated manager for ongoing help. #### “Before Contact Monkey, we had nothing. We had no benchmark. We had no idea what messaging was getting to our employees, how they were best receiving it. We had very limited two-way feedback loops.” Jerilyn Hall Employee Communications Manager [Read the story](https://www.contactmonkey.com/customer/mustang-cat-used-contactmonkey-to-drive-culture) 40–50% of deskless workforce now reached ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/03/Jerilyn-Hall.png "Jerilyn Hall") Watch video #### “\[ContactMonkey\] really does allow our teams to be creative, but also provides the analytics to make sure we’re doing the right things.” Jeremy Roberts Sr. Manager of Communications, Go-To-Market & Incentives [Read the story](https://www.contactmonkey.com/customer/freedom-mobile-boosted-internal-comms-metrics) 40% read rate boost 15% higher open rates ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Jermey_Freedom-Mobile-1.png "Jermey_Freedom Mobile 1") Watch video #### “ContactMonkey’s Dynamic Content tool saves me hours. I no longer need to copy, paste, or duplicate emails. It saves time, brain space, and prevents duplication errors.” Emily-Rose Carr Internal Communications Specialist [Read the story](https://www.contactmonkey.com/customer/seek-outperforms-benchmarks-with-contactmonkey) ~60% open rates ~19% click rates ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Emily-Rose-Carr_Seek-2.png "Emily-Rose Carr_Seek 2") Watch video #### With dynamic content, I can build one email with multiple blocks, with each block tailored to a group. I’m not duplicating emails or copy/pasting. It saves time and reduces mistakes. James Maiden Sr. Manager of Communications, Go-To-Market & Incentives [Read the story](https://www.contactmonkey.com/customer/mccowngordon-dynamic-content-feature) 5x faster email creation ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/James_Maiden_McCownGordon-3.png "James_Maiden_McCownGordon 3") Watch video #### “Data helps drive informed decision-making. With appropriate feedback, we’re now able to analyze and change our strategy.” Lindsey Champagne Director of Communications and PR [Read the story](https://www.contactmonkey.com/customer/certapros-13-average-click-rate) 13% average click rate ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Lindsey-Champagne-_CertaPros-Painters-2.png "Lindsey-Champagne-_CertaPros Painters 2") ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Flagger-Force_logo-white-1.png "Flagger Force_logo-white 1") #### “Our team’s efficiency was slowed down by the lack of sophistication of our previous tool. And we knew employees weren’t getting the information—they were flagging it as phishing.” Tamara Palmer Employee Engagement & Internal Communications Lead [Read the story](https://www.contactmonkey.com/customer/flagger-force-boosting-open-rates) ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/tamara-palmer_Flagger-Force-1.png "tamara-palmer_Flagger Force 1") Internal comms built for today’s workplace ## Transform how employees experience internal communications Your people want clarity, recognition and a voice. Deliver this with ContactMonkey. [Book a demo](https://www.contactmonkey.com/internal-comms-demo)