Check
Rule
No summary at the top
The first three lines decide whether the rest gets read. This makes sure they carry the point instead of the pleasantries.
The prompt
Flag any email over 250 words that does not open with a summary of one to three sentences saying what the email is about and what, if anything, the reader needs to do. A heading on its own does not count as a summary.
Works in
ConfidenceCheckHow to use
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Where: Settings → Email Settings → Custom Check (Owners and Admins)
In packs: The starter twelve · Global and multi-region · Frontline and operations
The prompt
Flag any email over 250 words that does not open with a summary of one to three sentences saying what the email is about and what, if anything, the reader needs to do. A heading on its own does not count as a summary.
