Check
Rule
Acronyms without a first-use definition
Every team has acronyms it assumes the whole company knows. Half the company does not. This asks for the spell-out the first time, every time.
The prompt
Flag any acronym of two or more capital letters that is not spelled out the first time it appears, for example ‘Complete your PDP by Friday’. Do not flag common ones: HR, IT, PDF, FAQ, CEO, URL, USA, [add your own].
Works in
ConfidenceCheckHow to use
Keep the allow list short and current. If a term shows up in every send and nobody asks what it means, add it to the exceptions rather than living with the flag.
Where: Settings → Email Settings → Custom Check (Owners and Admins)
In packs: The starter twelve · People and HR team · Regulated industry · Global and multi-region · Frontline and operations
The prompt
Flag any acronym of two or more capital letters that is not spelled out the first time it appears, for example ‘Complete your PDP by Friday’. Do not flag common ones: HR, IT, PDF, FAQ, CEO, URL, USA, [add your own].
