--- title: Pricing for Internal Email Tracking date: 2021-07-15T16:14:52Z modified: 2026-05-07T15:26:58Z permalink: "https://www.contactmonkey.com/pricing" type: page status: publish excerpt: "" wpid: 50644 parent: "" ancestors: [] children: [] author: Peter Wong --- # Join 1,000+ organizations improving reach and engagement with their internal communications Not sure which plan is right for you? We can help! Book a 15 minute, no obligation chat with an expert. No hidden fees. Just the plan that fits your internal comms strategy. ## Launch Easy, on-brand internal comms with simple analytics. [Request pricing](/internal-comms-pricing-request) Perfect for you if… You need to send on-brand emails quickly, track basic performance, and show early proof of impact. Key features: Create and send branded emails directly from Outlook or Gmail Use drag-and-drop templates to build engaging emails in minutes Track opens, clicks, and basic engagement with core analytics Collect quick input with surveys [See all features](#see-features) ## Grow Most popular Deeper insights, multi-channel reach, and targeted internal communications. [ Request pricing](/internal-comms-pricing-request) Perfect for you if… You manage many teams, target specific groups, track segmented results, and clearly show the value of your comms. Everything in Launch, and: Deliver targeted messages with segmentation and dynamic content Track segmented engagement across teams, locations, and roles Translate emails instantly with multi-language + automated translations Integrate with Microsoft Teams and SharePoint for broader reach Strengthen accuracy with Editorial QA for grammar, clarity, and consistency [See all features](#see-features) ## Enterprise Enterprise-grade workflows, governance, and intelligence for complex comms needs. [Request pricing](/internal-comms-pricing-request) Perfect for you if… You manage global comms, need secure governance, manage complex workflows, and rely on advanced analytics at scale. Everything in Grow, and: Unlock advanced intelligence with the Analytics API (Power BI, Tableau) Integrate with HRIS platforms to keep your sending data organized without manual effort Schedule global sends with timezone support Bring your own keys to have complete control over AI models and content encryptionComing soon [See all features](#see-features) ## Compare features across internal communication plans ### Launch [Request pricing](/internal-comms-pricing-request) ### Grow [Request pricing](/internal-comms-pricing-request) ### Enterprise [Request pricing](/internal-comms-pricing-request) ### Launch ### Grow ### Ent. Internal communications creation [Email template builder](https://www.contactmonkey.com/features/email-template-builder) Build internal emails with a drag-and-drop editor. Email template library Use pre-built templates designed for internal comms. [Email client integration](https://www.contactmonkey.com/features/outlook-email-integration) Send directly from Outlook without leaving your inbox. Intelligent copy creation AI helps draft and edit internal comms fast. AI Team collaboration Create, review, and edit emails together. Custom fonts Use brand fonts for consistent internal branding. Content calendar Plan and organize your internal comms schedule. AI-generated images Save time and create images inside the builder with AI AI [CoAuthor (AI Email Builder)](https://www.contactmonkey.com/solutions/ai) Draft and design emails through prompts AI Beta [Dynamic content](https://www.contactmonkey.com/features/dynamic-content) Show different content blocks to different groups. [Multi-language emails](https://www.contactmonkey.com/features/multi-language-emails) Automatically create multilingual versions of your emails. Internal communications sending Deferred sending Correct mistakes after hitting send. Email scheduling Schedule emails, newsletters and updates in advance. Edit sent links Fix or update links after sending an email. [List Management](https://www.contactmonkey.com/features/audience-segmentation) Target messages by role, department, or location. Timezone sending Deliver emails at the right local time globally. Employee surveys & feedback [Recurring surveys](https://www.contactmonkey.com/solutions/employee-surveys) Track employee feedback results over time. [Pulse surveys](https://www.contactmonkey.com/solutions/employee-surveys) Send quick, short surveys for fast feedback. Emoji reactions Gather instant, anonymous emoji responses. Employee comments Collect open-text anonymous feedback. Employee net promoter score (eNPS) Measure employee loyalty and sentiment. Survey visualization View survey results in clear visual dashboards. Event management Create and embed events in your emails, and easily track registrations. Custom survey landing pages Branded survey pages for a seamless feedback experience. ConfidenceCheck Basic link validation Check emails for links that don’t match their destination Basic link check Spot broken or missing links before hitting send. Word count and read time See word count and read time estimates instantly. Accessibility Checks content for accessibility issues. Editorial QA Catches typos, inconsistencies, placeholders, and simple errors. AI Tone assessment Get tone feedback before sending. AI Coming soon Link check AI detects links mismatched with email content AI Custom checks Tailor rules to your organization’s unique standards, terminology, and requirements. AI Bring-your-own keys Use your company’s own LLM account for complete control. AI Coming soon Reporting & analytics [Email metrics](https://www.contactmonkey.com/solutions/analytics) Track opens, clicks, and read time. Individual recipient tracking See engagement trends across recipients. Anonymous recipient tracking View engagement by employee where allowed. Click maps See which parts of your email get the most clicks. Segmented email stats Compare engagement by segment or audience. Custom URL link tracking Add tracking IDs to monitor specific links. Analytics API Connect data into Tableau and BI tools for business impact reports. Enhanced analytics Get a complete view of your IC performance. Coming soon Integrations Canva Save on design time by syncing your existing Canva assets Microsoft SharePoint Publish emails and newsletters directly to SharePoint. Microsoft Teams Send updates directly into Teams channels. Appspace Auto-generate newsletters from intranets & other channels. Microsoft Entra ID & Google Cloud Identity Sync user and employee data from Microsoft or Google. HRIS integrations Connect ContactMonkey to your HRIS and keep your employee lists accurate, automatically. Nightly syncs mean no more manual CSVs, IT tickets, or outdated data before a send. New API sync for HRIS data Automatically connect any HRIS using API-based syncing. Security Single Sign-On (SSO) Secure login using SSO providers. SOC 2 Type 2 Verified enterprise security and compliance. AWS encrypted Data encrypted at rest and in transit. Customer support 24/7 help center Access guides and resources anytime. Chat and email support Reach real humans for fast help via chat and email. Dedicated account manager Work with an expert advisor for strategic guidance. Custom templates by our design team Professionally designed, on-brand templates. 1x custom template 3x custom templates 5x custom templates \*Access a dedicated account manager for list sizes over 700 \*Access a dedicated account manager for list sizes over 1,600 ADD-ONS #### HRIS Integrations Access 80+ HRIS integrations as part of the Launch and Grow plan. [Request pricing](https://www.contactmonkey.com/internal-comms-pricing-request) #### SMS Communications Send urgent updates directly via text message. Book a demo to learn more about SMS availability. [Request pricing](https://www.contactmonkey.com/sms-pricing) #### “Before Contact Monkey, we had nothing. We had no benchmark. We had no idea what messaging was getting to our employees, how they were best receiving it. We had very limited two-way feedback loops.” Jerilyn Hall Employee Communications Manager [Read the story](https://www.contactmonkey.com/customer/mustang-cat-used-contactmonkey-to-drive-culture) 40–50% of deskless workforce now reached ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/03/Jerilyn-Hall.png "Jerilyn Hall") Watch video #### “\[ContactMonkey\] really does allow our teams to be creative, but also provides the analytics to make sure we’re doing the right things.” Jeremy Roberts Sr. Manager of Communications, Go-To-Market & Incentives [Read the story](https://www.contactmonkey.com/customer/freedom-mobile-boosted-internal-comms-metrics) 40% read rate boost 15% higher open rates ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Jermey_Freedom-Mobile-1.png "Jermey_Freedom Mobile 1") Watch video #### “ContactMonkey’s Dynamic Content tool saves me hours. I no longer need to copy, paste, or duplicate emails. It saves time, brain space, and prevents duplication errors.” Emily-Rose Carr Internal Communications Specialist [Read the story](https://www.contactmonkey.com/customer/seek-outperforms-benchmarks-with-contactmonkey) ~60% open rates ~19% click rates ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Emily-Rose-Carr_Seek-2.png "Emily-Rose Carr_Seek 2") Watch video #### With dynamic content, I can build one email with multiple blocks, with each block tailored to a group. I’m not duplicating emails or copy/pasting. It saves time and reduces mistakes. James Maiden Sr. Manager of Communications, Go-To-Market & Incentives [Read the story](https://www.contactmonkey.com/customer/mccowngordon-dynamic-content-feature) 5x faster email creation ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/James_Maiden_McCownGordon-3.png "James_Maiden_McCownGordon 3") Watch video #### “Data helps drive informed decision-making. With appropriate feedback, we’re now able to analyze and change our strategy.” Lindsey Champagne Director of Communications and PR [Read the story](https://www.contactmonkey.com/customer/certapros-13-average-click-rate) 13% average click rate ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Lindsey-Champagne-_CertaPros-Painters-2.png "Lindsey-Champagne-_CertaPros Painters 2") ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Flagger-Force_logo-white-1.png "Flagger Force_logo-white 1") #### “Our team’s efficiency was slowed down by the lack of sophistication of our previous tool. And we knew employees weren’t getting the information—they were flagging it as phishing.” Tamara Palmer Employee Engagement & Internal Communications Lead [Read the story](https://www.contactmonkey.com/customer/flagger-force-boosting-open-rates) ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/tamara-palmer_Flagger-Force-1.png "tamara-palmer_Flagger Force 1") ### Internal email FAQs ******Why do I need to request pricing?****** Pricing depends on your team’s size and usage. We use a quick discovery to tailor a quote by tier, number of sender seats, and recipient coverage. **********What counts as a sender seat?********** A sender seat is a licensed user who can create and send campaigns from ContactMonkey. Seats are assigned to individuals, not mailboxes. **********Do employees need accounts to receive emails?********** No. Employees never need a ContactMonkey login. Emails send directly through Outlook or Gmail, just like your existing internal communications. ************Do I need IT to set this up?************ No heavy IT lift required. Most customers set up ContactMonkey in under an hour. For SSO, HRIS sync, and advanced security settings, our team coordinates with IT to ensure a smooth rollout. **********Is analytics different across plans?********** Yes. Launch includes core analytics, Grow adds segmented insights and advanced reporting, and Enterprise unlocks the Analytics API for deeper BI dashboards (Power BI, Tableau). **************Can I use ContactMonkey if I use Outlook?************** Yes. ContactMonkey is built for Outlook environments and integrates directly with your existing inbox. No switching platforms or losing formatting. **************Is Gmail supported?************** Yes! Both Outlook and Gmail are supported. **************Is my data secure?************** Yes. ContactMonkey is SOC 2 Type II compliant, encrypted on AWS, and offers SSO, SCIM, and other enterprise-grade controls. **************Can I switch plans later?************** Yes. You can upgrade to Grow or Enterprise anytime to unlock more features like segmentation, HRIS sync, dynamic content, and advanced analytics. **************Are there implementation or onboarding fees?************** Onboarding and support are included by tier. Some enterprise services and integrations may be scoped separately depending on plan**.⁠** Internal comms built for today’s workplace ## Transform how employees experience internal communications Your people want clarity, recognition and a voice. Deliver this with ContactMonkey. [Book a demo](https://www.contactmonkey.com/internal-comms-demo)[Tour the platform](https://www.contactmonkey.com/product-tour)