--- title: Internal email benchmarks date: 2026-09-18T19:23:19Z modified: 2026-09-18T19:37:35Z permalink: "https://www.contactmonkey.com/internal-communications-benchmarks" type: page status: publish excerpt: "" wpid: 162371 parent: "" ancestors: [] children: [] author: Peter Wong --- ###### INTERNAL EMAIL BENCHMARKS # Internal communications benchmarks by industry Benchmark data by industry and company size, drawn from internal email campaigns sent through ContactMonkey. Compare your numbers, track trends year over year, and get best practices for your internal communications. [View the 2026 report](https://www.contactmonkey.com/blog/internal-email-benchmark-report-2026) ## How does your email performance stack up? Select your industry to see how your open rate, click rate, and click-to-open rate compare, based on our 2026 report. Select your industry -% Avg. open rate -% Avg. click rate -% Avg. click-to-open rate Device breakdown Desktop 0% Mobile 0% Best time to send ## All benchmark reports [![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/03/Internal-Email-Benchmark-Report-2026-1-scaled.png) ](https://www.contactmonkey.com/ebook/internal-email-benchmark-report-2026)[Internal Email Benchmark Report 2026](https://www.contactmonkey.com/ebook/internal-email-benchmark-report-2026) [Download report](https://www.contactmonkey.com/ebook/internal-email-benchmark-report-2026) [![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2025/01/Internal-Email-Benchmark-Report-2025-v3.png) ](https://www.contactmonkey.com/ebook/internal-email-benchmark-2025)[Internal Email Benchmark Report 2025](https://www.contactmonkey.com/ebook/internal-email-benchmark-2025) [Download report](https://www.contactmonkey.com/ebook/internal-email-benchmark-2025) [![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2024/05/Internal-Email-Benchmark-Report-2024.png) ](https://www.contactmonkey.com/ebook/internal-email-benchmark-2024)[Internal Email Benchmark Report 2024](https://www.contactmonkey.com/ebook/internal-email-benchmark-2024) [Download report](https://www.contactmonkey.com/ebook/internal-email-benchmark-2024) [![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2024/05/Internal-Email-Benchmark-Report-2023.png) ](https://www.contactmonkey.com/ebook/internal-email-benchmark-2023)[Internal Email Benchmark Report 2023](https://www.contactmonkey.com/ebook/internal-email-benchmark-2023) [Download report](https://www.contactmonkey.com/ebook/internal-email-benchmark-2023) [![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2024/05/Internal-Email-Benchmark-Report-2022.png) ](https://www.contactmonkey.com/ebook/internal-email-benchmark-2022)[Internal Email Benchmark Report 2022](https://www.contactmonkey.com/ebook/internal-email-benchmark-2022) [Download report](https://www.contactmonkey.com/ebook/internal-email-benchmark-2022) [![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2024/05/Internal-Email-Benchmark-Report-2021.png) ](https://www.contactmonkey.com/ebook/internal-email-benchmark-2021)[Internal Email Benchmark Report 2021](https://www.contactmonkey.com/ebook/internal-email-benchmark-2021) [Download report](https://www.contactmonkey.com/ebook/internal-email-benchmark-2021) ## More resources for internal communicators See what these benchmarks mean for your internal communications strategy and how to put them into practice. ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/05/BLOG-THUMBNAIL_Summary-of-ContactMonkeys-Benchmark-Report-2026-scaled.png "BLOG THUMBNAIL_Summary of ContactMonkey’s Benchmark Report 2026") ContactMonkey’s Internal Email Benchmark Report 2026: Key Findings [Read now](https://www.contactmonkey.com/blog/contactmonkeys-internal-email-benchmark-report-2026-key-findings-for-internal-communications-teams) ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/04/BLOG-THUMBNAIL_Employee-Engagement-Trends-Redefining-Workplaces-scaled.png "BLOG THUMBNAIL_Employee Engagement Trends Redefining Workplaces") What Are the 7 Employee Engagement Trends Redefining Workplaces in 2026? [Read now](https://www.contactmonkey.com/blog/employee-engagement-trends) ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2025/03/BLOG-THUMBNAIL_15-Internal-Email-Best-Practices-With-Actionable-Examples-scaled.png "BLOG THUMBNAIL_15 Internal Email Best Practices With Actionable Examples") 15 Internal Email Best Practices With Actionable Examples [Read now](https://www.contactmonkey.com/blog/internal-email-best-practices) ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/07/Screenshot-2026-07-22-at-10.14.24-AM.png "Screenshot 2026-07-22 at 10.14.24 AM") What Are the Most Important Internal Email KPIs and Metrics to Track in 2026? [Read now](https://www.contactmonkey.com/blog/email-metrics) ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2022/04/BLOG-THUMBNAIL_Product-Updates-April-2022-SMS-Text-Messaging-for-Internal-Communications.png "BLOG THUMBNAIL_Product Updates April 2022- SMS Text Messaging for Internal Communications") How Can Internal Communications Teams Reach Deskless and Frontline Workers in 2026? [Read now](https://www.contactmonkey.com/blog/deskless-worker-communication-strategy) ### Keep exploring For more insights, tips, and ideas, explore our blog. [View the blog](https://www.contactmonkey.com/blog) #### “Before Contact Monkey, we had nothing. We had no benchmark. We had no idea what messaging was getting to our employees, how they were best receiving it. We had very limited two-way feedback loops.” Jerilyn Hall Employee Communications Manager [Read the story](https://www.contactmonkey.com/customer/mustang-cat-used-contactmonkey-to-drive-culture) 40–50% of deskless workforce now reached ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/03/Jerilyn-Hall.png "Jerilyn Hall") Watch video #### “\[ContactMonkey\] really does allow our teams to be creative, but also provides the analytics to make sure we’re doing the right things.” Jeremy Roberts Sr. Manager of Communications, Go-To-Market & Incentives [Read the story](https://www.contactmonkey.com/customer/freedom-mobile-boosted-internal-comms-metrics) 40% read rate boost 15% higher open rates ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Jermey_Freedom-Mobile-1.png "Jermey_Freedom Mobile 1") Watch video #### “ContactMonkey’s Dynamic Content tool saves me hours. I no longer need to copy, paste, or duplicate emails. It saves time, brain space, and prevents duplication errors.” Emily-Rose Carr Internal Communications Specialist [Read the story](https://www.contactmonkey.com/customer/seek-outperforms-benchmarks-with-contactmonkey) ~60% open rates ~19% click rates ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Emily-Rose-Carr_Seek-2.png "Emily-Rose Carr_Seek 2") Watch video #### With dynamic content, I can build one email with multiple blocks, with each block tailored to a group. I’m not duplicating emails or copy/pasting. It saves time and reduces mistakes. James Maiden Sr. Manager of Communications, Go-To-Market & Incentives [Read the story](https://www.contactmonkey.com/customer/mccowngordon-dynamic-content-feature) 5x faster email creation ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/James_Maiden_McCownGordon-3.png "James_Maiden_McCownGordon 3") Watch video #### “Data helps drive informed decision-making. With appropriate feedback, we’re now able to analyze and change our strategy.” Lindsey Champagne Director of Communications and PR [Read the story](https://www.contactmonkey.com/customer/certapros-13-average-click-rate) 13% average click rate ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Lindsey-Champagne-_CertaPros-Painters-2.png "Lindsey-Champagne-_CertaPros Painters 2") ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Flagger-Force_logo-white-1.png "Flagger Force_logo-white 1") #### “Our team’s efficiency was slowed down by the lack of sophistication of our previous tool. And we knew employees weren’t getting the information—they were flagging it as phishing.” Tamara Palmer Employee Engagement & Internal Communications Lead [Read the story](https://www.contactmonkey.com/customer/flagger-force-boosting-open-rates) ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/tamara-palmer_Flagger-Force-1.png "tamara-palmer_Flagger Force 1") Internal comms built for today’s workplace ## Transform how employees experience internal communications Your people want clarity, recognition and a voice. Deliver this with ContactMonkey. [Book a demo](https://www.contactmonkey.com/internal-comms-demo)[Tour the platform](https://www.contactmonkey.com/product-tour)