--- title: Manufacturing date: 2024-05-06T14:31:11Z modified: 2026-04-09T16:27:30Z permalink: "https://www.contactmonkey.com/industries/manufacturing" type: page status: publish excerpt: "" wpid: 120700 parent: 120771 ancestors: - 120771 children: [] author: Peter Wong --- ###### MANUFACTURING # Enhance employee communication in manufacturing Drive engagement with industrial athletes and build a happier, more productive workforce. [Book a demo](https://www.contactmonkey.com/internal-comms-demo) ## Manufacturing ranks among the lowest engaged workforce ## 75% of manufacturing workers are not engaged, but when they are, 70% experience fewer incidents ## 77% link missed deadlines to poor communication ## 39% feel heard by their organization ## 39% of employees turn over per year ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2024/05/use-cases-11.png "use-cases") ## Make production and warehouse staff feel valued, with ContactMonkey #### Be operationally efficient Meet project goals and budgets with engaging bite-sized info, delivered between teams. [Learn more](https://www.contactmonkey.com/features/email-template-builder) #### Improve workplace safety Equip frontline workers with safety guidelines to reduce risk and stay compliant. [Learn more](https://www.contactmonkey.com/features/send-employee-email) #### Reach deskless workers Engage and inform factory workers across facilities with SMS when email is out of reach. [Learn more](https://www.contactmonkey.com/features/sms-communication) #### Tackle high turnover Recognize and motivate top performers via shoutouts, surveys, and polls. [Learn more](https://www.contactmonkey.com/features/employee-feedback) ## Build employee trust and awareness with email and SMS ### Boost operations with engaging, concise messages ##### ********Draft media-rich messages with our drag-and-drop email builder or templates******** - Communicate project timelines to supply chain and quality control - Add instructional videos and training resources to your updates - Share files between teams and track document changes in real-timeManage shift scheduling and time-off requests, all from mobile ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2024/04/image-1.png) ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2024/04/image-1-1.png "image-1-1") ### Reduce workplace safety risks ##### ******Avoid injury with clear and timely communications****** - Send reminders on safety, equipment operation, and emergency protocols - Alert workers on risks and hazards to reduce injuries and damage - Coordinate timely corrective action with incident reports ### Reach all workers via SMS ##### ********Send critical information to the right workers, shifts, and facilities in an instant******** - Update staff on shift schedules, tasks, and emergencies with linked resources - See when texts are opened and read to refine future content and scheduling - Track open rates, click-through rates, read times, and other metrics ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2024/04/image-1-2.png "image-1-2") ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2024/04/image-1-1.png "image-1-1") ### Recognize and retain your staff ##### ********Praise employees for their success and keep them motivated******** - Help staff see where they fit into your company with feedback and surveys - Boost engagement with interactive polls, quizzes, and emoji reactions - Start two-way conversations that foster openness and authenticity ## Book a 15 minute call with one of our team members Revive employee engagement with targeted, interactive emails and newsletters ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2024/07/Get-your-customized-price-2.png "Get-your-customized-price-2") ## Manufacturing communication FAQs How to communicate with manufacturing employees?Internal communicators leverage multiple channels such as email and employee SMS to reach their manufacturing employees. The most effective approaches include clear and timely messages that are short and relevant to your staff. However, most industrial athletes don’t have access to a computer while they’re on the floor. This is where employee SMS can be valuable in reaching and informing staff with important updates in real-time. When email is available, messages through ContactMonkey can be tailored with personalized content and tracked for engagement metrics. How to improve communication in manufacturing?Adding multimedia content, such as instructional videos or safety guidelines can help improve employees’ awareness and training of their job environment, roles, and potential risks and hazards with operating machines and equipment. Delivering regular safety reminders can help reduce injury and damage. Real-time feedback mechanisms through surveys or polls allow you to gather employee insights about their need and preferences, which can help improve an organization’s overall internal communications strategy. What are the major communication used in manufacturing industry?While email remains a primary communication channel due to its versatility and widespread use, employee SMS alerts are increasingly used in manufacturing to ensure timely communication for those without desktop or company email access. Employee SMS is especially critical for urgent matters or emergency notifications. With ContactMonkey, internal communicators can integrate both email and SMS into their strategies to effectively engage manufacturing staff. #### “Before Contact Monkey, we had nothing. We had no benchmark. We had no idea what messaging was getting to our employees, how they were best receiving it. We had very limited two-way feedback loops.” Jerilyn Hall Employee Communications Manager [Read the story](https://www.contactmonkey.com/customer/mustang-cat-used-contactmonkey-to-drive-culture) 40–50% of deskless workforce now reached ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/03/Jerilyn-Hall.png "Jerilyn Hall") Watch video #### “\[ContactMonkey\] really does allow our teams to be creative, but also provides the analytics to make sure we’re doing the right things.” Jeremy Roberts Sr. Manager of Communications, Go-To-Market & Incentives [Read the story](https://www.contactmonkey.com/customer/freedom-mobile-boosted-internal-comms-metrics) 40% read rate boost 15% higher open rates ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Jermey_Freedom-Mobile-1.png "Jermey_Freedom Mobile 1") Watch video #### “ContactMonkey’s Dynamic Content tool saves me hours. I no longer need to copy, paste, or duplicate emails. It saves time, brain space, and prevents duplication errors.” Emily-Rose Carr Internal Communications Specialist [Read the story](https://www.contactmonkey.com/customer/seek-outperforms-benchmarks-with-contactmonkey) ~60% open rates ~19% click rates ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Emily-Rose-Carr_Seek-2.png "Emily-Rose Carr_Seek 2") Watch video #### With dynamic content, I can build one email with multiple blocks, with each block tailored to a group. I’m not duplicating emails or copy/pasting. It saves time and reduces mistakes. James Maiden Sr. Manager of Communications, Go-To-Market & Incentives [Read the story](https://www.contactmonkey.com/customer/mccowngordon-dynamic-content-feature) 5x faster email creation ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/James_Maiden_McCownGordon-3.png "James_Maiden_McCownGordon 3") Watch video #### “Data helps drive informed decision-making. With appropriate feedback, we’re now able to analyze and change our strategy.” Lindsey Champagne Director of Communications and PR [Read the story](https://www.contactmonkey.com/customer/certapros-13-average-click-rate) 13% average click rate ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Lindsey-Champagne-_CertaPros-Painters-2.png "Lindsey-Champagne-_CertaPros Painters 2") ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Flagger-Force_logo-white-1.png "Flagger Force_logo-white 1") #### “Our team’s efficiency was slowed down by the lack of sophistication of our previous tool. And we knew employees weren’t getting the information—they were flagging it as phishing.” Tamara Palmer Employee Engagement & Internal Communications Lead [Read the story](https://www.contactmonkey.com/customer/flagger-force-boosting-open-rates) ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/tamara-palmer_Flagger-Force-1.png "tamara-palmer_Flagger Force 1") Internal comms built for today’s workplace ## Transform how employees experience internal communications Your people want clarity, recognition and a voice. Deliver this with ContactMonkey. [Book a demo](https://www.contactmonkey.com/internal-comms-demo)