--- title: Product Overview date: 2023-01-13T14:03:26Z modified: 2026-05-01T16:06:47Z permalink: "https://www.contactmonkey.com/features" type: page status: publish excerpt: "" wpid: 20662 categories: - Features parent: "" ancestors: [] children: - 157970 - 157897 - 140369 - 121934 - 83662 - 44388 - 66398 - 42377 - 60625 - 38118 - 38039 author: Peter Wong --- ###### Internal email software # Build, send, and measure employee emails with ease Engage employees and meet leadership’s expectations with personalized, trackable emails sent directly from Outlook and Gmail. [ ![Tour the platform](https://no-cache.hubspot.com/cta/default/6282300/interactive-198693792382.png) ](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/redirect?encryptedPayload=AVxigLIBP5lqRkBOPLQsbq%2BaZq%2F7p1M46GLR8cZhEHOPjwoVzQwF5WGxA0zXs2IupdaRsW%2BVNwvXaB4XROor07QFimsyvef4c0XRFhj%2FPXP%2F7ncdWKDOGb9a8PoCcQa0mbJ5cPEfSHv%2BeOD0aJZcJnqdr%2FzopvDnThGDrmplXbY9Bo8rh0IbT18skb%2FbLHUV%2FA%3D%3D&webInteractiveContentId=198693792382&portalId=6282300) ## Boost engagement with the best employee newsletters Turn everyday communication challenges into effortless, measurable results. ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/02/image_4_3_Plan-Schedule.png "image_4_3_Plan-Schedule") PLAN and schedule emails ### [Schedule and personalize every send](https://www.contactmonkey.com/features/audience-segmentation) Plan smarter, personalize better, and engage every employee wherever they are. Improve planning and personalize at scale with built-in tools like content calendar, segmentation, dynamic content, and timezone sends so every message lands right. - Content calendar - [Audience targeting and list segmentation](https://www.contactmonkey.com/features/audience-segmentation) - [Personalized content blocks for segmented audiences](https://www.contactmonkey.com/features/dynamic-content) - [Multi-language email support](https://www.contactmonkey.com/features/multi-language-emails) - Timezone sending [Learn more](https://www.contactmonkey.com/features/audience-segmentation) CREATE emails at ease ### [Create engaging emails, faster](https://www.contactmonkey.com/features/email-template-builder) Build engaging on-brand employee emails fast, without bottlenecks. Design, personalize, and send polished internal emails fast. With templates, saved content, AI writing support, and real-time collaboration, everything you need is built in. - Drag-and-drop email builder - Email and newsletter template gallery - Reusable content - Mobile and desktop preview - Image editing tools - Company event sections - Inbox email creation - Web app access - AI workflow assistant [Learn more](https://www.contactmonkey.com/features/email-template-builder) ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/02/image_4_3_Email-Creation.png "image_4_3_Email-Creation") ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/02/image_4_3_Send-Emails.png "image_4_3_Send-Emails") SEND emails ### [Send timely, targeted messages](https://www.contactmonkey.com/features/outlook-email-integration) Deliver impactful internal messaging, wherever employees are. Deploy personalized messages at scale across channels (email, Teams, SMS, and SharePoint) without switching tools. Reach employees where they work, with built-in tools that boost visibility and eliminate friction. - Outlook and Gmail integration - [Bulk email sends](https://www.contactmonkey.com/features/bulk-internal-email) - SharePoint integration - Microsoft Teams integration - SMS messaging - Link editing [Learn more](https://www.contactmonkey.com/features/outlook-email-integration) ENGAGE employees ### [Collect and act on employee feedback](https://www.contactmonkey.com/solutions/employee-surveys) Engage employees and know how they really feel, without the guesswork. Capture meaningful employee feedback with built-in surveys, reactions, and comments without extra tools required. Customize, control, and act on insights to drive real change. - Pulse surveys - Reusable survey templates - Custom polls - Emoji reactions - Star ratings - Comments - Comment control - Anonymous feedback - eNPS surveys [Learn more](https://www.contactmonkey.com/solutions/employee-surveys) ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/02/image_4_3_Engage-Employees.png "image_4_3_Engage-Employees") ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/02/image_4_3_Measure-Track.png "image_4_3_Measure-Track") MEASURE and track ### [Measure and prove impact instantly](https://www.contactmonkey.com/solutions/analytics) Prove what’s working and why it matters. Track and prove internal email performance with real-time insights, customizable dashboards, and stakeholder-ready reports, without any manual work. - Customizable analytics dashboard - Saved and shareable reports - Team-based access & permissions - Drill‑down performance filters - Export & download functionality - Anonymous tracking - Individual employee tracking - Location-based tracking - Audience segmented stats - Click maps - Read time Analysis - Device breakdown - Survey reporting [Learn more](https://www.contactmonkey.com/solutions/analytics) ## See ContactMonkey in action ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/02/CM-in-action-thumbnail_v1.png "CM in action-thumbnail_v1") #### “Before Contact Monkey, we had nothing. We had no benchmark. We had no idea what messaging was getting to our employees, how they were best receiving it. We had very limited two-way feedback loops.” Jerilyn Hall Employee Communications Manager [Read the story](https://www.contactmonkey.com/customer/mustang-cat-used-contactmonkey-to-drive-culture) 40–50% of deskless workforce now reached ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/03/Jerilyn-Hall.png "Jerilyn Hall") Watch video #### “\[ContactMonkey\] really does allow our teams to be creative, but also provides the analytics to make sure we’re doing the right things.” Jeremy Roberts Sr. Manager of Communications, Go-To-Market & Incentives [Read the story](https://www.contactmonkey.com/customer/freedom-mobile-boosted-internal-comms-metrics) 40% read rate boost 15% higher open rates ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Jermey_Freedom-Mobile-1.png "Jermey_Freedom Mobile 1") Watch video #### “ContactMonkey’s Dynamic Content tool saves me hours. I no longer need to copy, paste, or duplicate emails. It saves time, brain space, and prevents duplication errors.” Emily-Rose Carr Internal Communications Specialist [Read the story](https://www.contactmonkey.com/customer/seek-outperforms-benchmarks-with-contactmonkey) ~60% open rates ~19% click rates ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Emily-Rose-Carr_Seek-2.png "Emily-Rose Carr_Seek 2") Watch video #### With dynamic content, I can build one email with multiple blocks, with each block tailored to a group. I’m not duplicating emails or copy/pasting. It saves time and reduces mistakes. James Maiden Sr. Manager of Communications, Go-To-Market & Incentives [Read the story](https://www.contactmonkey.com/customer/mccowngordon-dynamic-content-feature) 5x faster email creation ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/James_Maiden_McCownGordon-3.png "James_Maiden_McCownGordon 3") Watch video #### “Data helps drive informed decision-making. With appropriate feedback, we’re now able to analyze and change our strategy.” Lindsey Champagne Director of Communications and PR [Read the story](https://www.contactmonkey.com/customer/certapros-13-average-click-rate) 13% average click rate ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Lindsey-Champagne-_CertaPros-Painters-2.png "Lindsey-Champagne-_CertaPros Painters 2") ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Flagger-Force_logo-white-1.png "Flagger Force_logo-white 1") #### “Our team’s efficiency was slowed down by the lack of sophistication of our previous tool. And we knew employees weren’t getting the information—they were flagging it as phishing.” Tamara Palmer Employee Engagement & Internal Communications Lead [Read the story](https://www.contactmonkey.com/customer/flagger-force-boosting-open-rates) ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/tamara-palmer_Flagger-Force-1.png "tamara-palmer_Flagger Force 1") ## Connect your everyday tools Integrate your existing apps and HRIS directly or with our API Connector. Seamlessly connect with popular SAML 2.0 providers New [Appspace](https://www.contactmonkey.com/integration/appspace) SharePoint Outlook Gmail [ADP](https://www.contactmonkey.com/integration/adp) [BambooHR](https://www.contactmonkey.com/integration/bamboohr) Teams OKTA Workday [More](https://www.contactmonkey.com/integrations) ## Secure internal communication from the start Feel confident with fast and reliable enterprise-grade security for your internal communications. [Visit our Trust Center](https://www.contactmonkey.com/security) SOC 2 Type 2 GDPR Secure SSO ### Questions about the best internal comms software? ## We got you! ********What workflows are broken or too manual (e.g., list management, CSV imports)?******** Manual list uploads and distribution errors are common. ContactMonkey automates these workflows, helping internal communicators avoid CSV mishaps and sync lists in real time, reducing friction across your internal email software workflows. ************Is integration with HR tools, Microsoft, or Google critical?************ Yes. ContactMonkey integrates directly with Microsoft Outlook, Gmail, and tools like Active Directory. This ensures seamless alignment with your IT environment and supports smart list management, personalized sends, and optimized internal communications email platform performance. ************Do teams want centralized tools that reduce tool-switching?************ Definitely. Teams are tired of toggling between Canva, Outlook, and third-party survey tools. ContactMonkey brings everything into one hub (employee email software, survey collection, analytics, templates), making internal communication faster and smarter. ******************Are internal communicators struggling with branding control and consistency?****************** Yes, especially in larger organizations. With ContactMonkey’s brand-locked templates, your internal email and newsletter designs stay consistent while allowing for local customization, ensuring every message aligns with your identity. Internal comms built for today’s workplace ## Transform how employees experience internal communications Your people want clarity, recognition and a voice. Deliver this with ContactMonkey. [Book a demo](https://www.contactmonkey.com/internal-comms-demo) ## Topics **Categories:** [Features](https://www.contactmonkey.com/blog/category/features)