--- title: Workshop Comparison date: 2024-06-28T13:39:23Z modified: 2026-05-22T00:53:22Z permalink: "https://www.contactmonkey.com/compare/workshop" type: page status: publish excerpt: "" wpid: 127115 parent: 126504 ancestors: - 126504 children: [] author: Katie Liston --- ###### ContactMonkey vs Workshop # Workshop sends emails. ContactMonkey runs your internal comms program. Internal comms programs are being held to a higher standard. The question is not which tool sends emails, it is which platform helps you land the message and reach the right people, through the right channel, at the right time. [Book a demo](https://www.contactmonkey.com/internal-comms-demo)[Tour the platform](https://www.contactmonkey.com/product-tour) ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/05/CM-vs-Workshop_16-9.png "CM vs Workshop_16-9") ## Why ContactMonkey We believe that the internal comms work that matters happens _before_ the send. ContactMonkey is built around a single idea: great internal communication happens when the right message reaches the right audience at the right time through the right channel. Every capability on the platform exists to help you answer one of these four questions. 1 #### **Message** _**Is this the right message to send?**_ ConfidenceCheck, CoAuthor and Audience Preview (coming soon) ensure quality, accuracy, accessibility, and compliance before anything reaches an employee’s inbox. 2 #### **Audience** _**Is it personalized and going to the right people?**_ 80+ HRIS syncs means your list is always accurate, which enables deep personalization. 3 #### **Time** _**Did it land when it mattered?**_ Scheduling, timezone sending, and audience-level analytics show you when messages were read and by whom. Coming soon: Ask questions about your campaign performance and get instant answers with chat-based analytics. 4 #### **Channel** _**Did it reach them where they are?**_ Outlook-native email, SharePoint, and Teams integrations, SMS communication, and Pages (coming soon) give your program the reach it needs across every audience segment. ## Why internal comms teams choose ContactMonkey vs Workshop Workshop is a capable tool for teams with simple needs. These are the reasons IC professionals at growing programs choose ContactMonkey instead. #### ConfidenceCheck Every IC professional has sent a message they wished they could take back. ConfidenceCheck solves pre-send anxiety and is the quality gate between your draft and 10,000 inboxes. Nothing else in the market does. #### Audience PreviewComing soon Every message looks different depending on who receives it. See exactly how your audience will interpret a message and react to your layout before it sends. Think of this like a virtual focus group, helping you improve email effectiveness. #### CoAuthor Drafts content, designs, and formats emails from a conversation prompt, helping you create content, faster. AI that is built into the workflow, not layered on top of it. #### Outlook-native and in-app sending ContactMonkey works where your team works. Build and send from the Outlook add-in or the ContactMonkey web app – whichever fits your workflow. #### Analytics that answer leadership’s questions Individual open rates, click maps, and read-time data per send, segmented by department, location, or role. When the CEO asks whether the all-hands recap was read, and what the business impact of internal comms is, you have the answer. #### 80+ HRIS syncs (deeper coverage and less work for IT) The right, personalized message reaches the right audience without a dependency on anyone else. ContactMonkey syncs with 80+ HRIS providers (Workday, ADP, UKG, SAP SuccessFactors, BambooHR, and more), so every distribution list updates automatically, every night. #### Canva integration Design that looks like your brand, without a designer. Our Canva integration lets your team build visually stunning, on-brand emails directly inside the editor without all the tool switching. #### A platform IT will not push back on Over a decade in the internal comms market means customers are never betting on an unproven platform. SOC 2 compliance and Outlook-native architecture mean a distinction that IT security teams notice. #### Multi-language with editable translation AI-assisted translation with in-platform editing so communicators review and correct output before it reaches employees. The difference between machine translation and translation your team can actually trust. #### A dedicated customer success manager Not a shared inbox. A named Customer Success Manager with IC expertise, benchmark data, and a stake in your program’s performance, including helping you prove impact internally when it matters. #### Enterprise-grade sending speeds Whether you’re sending to 500 or 50,000 your messages reach every employee fast. This means delivery rates of up to 75,000 emails per minute. #### Implementation speed Most platforms take months to implement. The average ContactMonkey customer is fully up and running in just 10 business days, and sending their first email within 15. ## Why internal comms teams choose ContactMonkey vs Workshop Workshop is a capable tool for teams with simple needs. These are the reasons IC professionals at growing programs choose ContactMonkey instead. ### ContactMonkey AI before the send #### Prevent the bad send. Don’t just analyze it afterward. ContactMonkey invested in the front of the journey deliberately. ConfidenceCheck reviews every message for errors, tone issues, compliance risks, and factual accuracy before it reaches a single employee. CoAuthor helps you draft your emails faster from a prompt and reduces the chance of content errors from the start. The result: your AI is doing quality control and saving you time in the process. That matters when a message is going to 5,000+ people. The only native pre-send quality layer in the internal comms category. ### Workshop AI AFTER the send #### Cici has no pre-send review built-in. Workshop’s Cici is a general-purpose AI assistant built on a third-party API. It can help you analyze results and generate content, but it has no equivalent to ConfidenceCheck. This means, no pre-send review, no compliance flag, no quality gate before a message leaves your drafts. Chat-based messaging support and post-send insights are useful. Pre-send prevention is more valuable. Workshop made a different bet. ## ContactMonkey vs Workshop snapshot ### Capability ### ContactMonkey ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2024/06/CM-2024-Brandmark-RGB-WHT-1-1.svg "CM-2024-Brandmark-RGB-WHT-1-1") ### Workshop ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2025/01/Workshop_Wordmark_small.svg "Workshop_Wordmark_small") ##### Pre-send quality review (AI) ConfidenceCheck Not available ##### Audience Preview before send See audience feedback before sending Not available ##### AI-generated images ##### Outlook add-in (native workflow) Full add-in (web-based sending too) Web-based only ##### Audience-level analytics Individual + aggregate Aggregate focus only ##### HRIS automated list sync 80+ providers like Workday, ADP, UKG 6 providers ##### Pages Coming Q2 2026 ##### Customer success manager Dedicated CSM Shared support ##### Multi-language editable translation Editable AI translation Machine translation only ##### Canva integration ##### Template governance Full controls Partial ##### Customer support program Dedicated Shared ##### Sending infrastructure and speed ##### In-app email builder ##### Surveys and pulse feedback ## What customers said after choosing ContactMonkey _I want rock solid. I don’t want security risks with my data. I don’t want a company still building out their platform. That’s why we chose Salesforce. That’s why we use ADP.”_ **CEO — chose ContactMonkey over Workshop** _“ContactMonkey was a more mature product. You’ve been in the industry longer. Thinking about the long term, that was important to me as a strategic leader.”_ **Director of Communications — chose ContactMonkey over Workshop** _“I did really like the ConfidenceCheck. That was something Workshop did not have.”_ **Strategic Communications Manager — chose ContactMonkey over Workshop** _“You have my attention with the Outlook integration. Because of the things I asked about, you said you’re able to do pretty much all of them. That resolves that for me.”_ **Director of Communications — chose ContactMonkey at full price** ### FAQs on ContactMonkey vs Workshop These are the real questions behind the evaluation, and how ContactMonkey answers them. ******How do I show leadership that internal comms is actually driving results?****** Audience-level analytics shows you who read what, and who’s engaging. With the help of your customer support manager, your quarterly review stops being a send count and becomes a program performance story, too. Plus, when you connect ContactMonkey to your Power BI or Tableau dashboard through [Analytics API](https://www.contactmonkey.com/blog/product-updates-sept-2025), you can directly see how your internal comms is performing against business outcomes. **********What happens when something goes out wrong and I can’t take it back?********** ConfidenceCheck is the answer to this question. It reviews every message before it sends for: errors, tone, compliance, accuracy, and accessibility. It is the only native pre-send quality layer in the category. Workshop has no equivalent. Plus, if you haven’t run ConfidenceCheck, that’s where [Deferred Sending](https://www.contactmonkey.com/blog/product-updates-nov-2025) comes in. **********How do I know the right people actually got the message?********** Audience Preview shows you exactly who will receive a message before it sends. Personas let you segment by any HRIS attribute. HRIS sync keeps lists current automatically. The Right Audience pillar is fully built — and most programs are not using it yet. **************Will IT push back on this? Is it going to create more work for them?************** Emails sent through the ContactMonkey Outlook add-in never leave your Microsoft environment — no external server, no third-party routing, and no separate IT security review because Outlook is already approved. For teams sending through the web app, messages route through SendGrid, the same enterprise-grade infrastructure used by the world’s largest senders, with full encryption in transit and at rest. SOC 2 compliant, 10+ years in market, and a security posture IT can approve without a procurement conversation. That is why enterprise buyers choose ContactMonkey when IT is in the room. Internal comms built for today’s workplace ## Transform how employees experience internal communications Your people want clarity, recognition and a voice. Deliver this with ContactMonkey. [Book a demo](https://www.contactmonkey.com/internal-comms-demo)[Tour the platform](https://www.contactmonkey.com/product-tour)