--- title: Workshop Comparison date: 2024-06-28T13:39:23Z modified: 2026-04-15T20:51:57Z permalink: "https://www.contactmonkey.com/compare/workshop" type: page status: publish excerpt: "" wpid: 127115 parent: 126504 ancestors: - 126504 children: [] author: Katie Liston --- # ContactMonkey vs. Workshop Communicators choose ContactMonkey when they want security-approved, Outlook-native, analytics-driven internal comms without design limitations, translation risks, or missing data. [Book a demo](https://www.contactmonkey.com/internal-comms-demo)[Compare features](#compare) ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2025/10/CM-vs-Workshop-1.png "CM vs Workshop") ### Features ### ContactMonkey ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2024/06/CM-2024-Brandmark-RGB-WHT-1-1.svg "CM-2024-Brandmark-RGB-WHT-1-1") ### Workshop ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2025/01/Workshop_Wordmark_small.svg "Workshop_Wordmark_small") ##### Outlook/ Gmail Integration Native CSV import / SFTP ##### Canva Integration Native; available across all plans Native; plan-gated ##### Multi-Language Emails Proof + analytics per language No proofing, limited analytics ##### Dynamic Content Up to 10 segments 1 segment limit ##### Analytics & Reporting Dashboards + API + individual tracking Click maps only ##### Security Certifications SOC 2 Type II, ISO 27001 SFTP (no API) ##### Template Design No-code, fully customizable Outdated designs ##### Audience Segmentation Advanced + automated Basic lists only ##### Customer Support 24/5 chat + dedicated CSM Slow responses ##### Pricing Transparency No hidden fees Heavy discounting / unclear renewals ##### Event Management Custom registrations + tracking Not offered ## What makes ContactMonkey different Ditch disconnected tools and manual processes. ContactMonkey helps internal communicators do more with less, while actually improving engagement and demonstrating impact. Analytics Multi-language Security Template flexibility Audience segmentation ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2025/10/Image-Analytics-Additional-Channels.png "Image Analytics Additional Channels") ### ****Analytics that actually prove impact**** ##### ******What we heard about Workshop:****** “We needed deeper analytics.” “Their analytics are limited to click maps. You can’t drill into individual engagement history.” ##### **How ContactMonkey wins:** - Real-time dashboards by campaign, department, and role - Individual tracking + full engagement history - Power BI / Tableau integration via Analytics API - Heatmaps, benchmarks, and automated report sharing [Explore analytics](https://www.contactmonkey.com/solutions/analytics) #### Why it matters? Click maps aren’t enough. Comms teams need campaign-level trends, individual insights, and integration with business intelligence tools. #### Outcome Show leadership exactly how communications drive engagement, without manual exports. ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2025/10/Multi-Language-Image.png "Multi Language Image") ### **Multi-language emails you can proof, track, and trust** ##### ********What we heard about Workshop:******** “We cut the conversation short because Workshop wouldn’t let us proofread or edit the French version before sending.” “You can’t see read time or device type for translated emails.” ##### **How ContactMonkey wins:** - Proof and preview every language version before send - Analytics for each language: Opens, clicks, read time, and device - Single send for all languages, no duplicates - Fully Outlook-native, with SOC 2 Type II + ISO 27001 security [Explore multi-language emails](https://www.contactmonkey.com/features/multi-language-emails) #### Why it matters? Multilingual communication demands precision. Without proper review and language-level insights, small translation errors can slip through and performance differences across audiences remain invisible. #### Outcome Accurate, measurable multilingual communications that protect your reputation. ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2025/10/Security-Image.png "Security Image") ### ****Security-approved and Outlook-native (because CSVs aren’t secure)**** ##### **********What we heard about Workshop:********** “Our security team said ContactMonkey’s list-management API is more secure as Workshop uses SFTP.” “We had to import CSVs every time.” ##### **How ContactMonkey wins:** - Native to Outlook & Gmail; send from your inbox - Secure List Management API for automated syncing - SOC 2 Type II & ISO 27001 certified - No CSV imports or external portals [Learn about security](https://www.contactmonkey.com/security) #### Why it matters? Workshop’s SFTP-based setup adds manual steps and security risk. ContactMonkey integrates directly with Outlook and your HRIS, no external file transfers. #### Outcome Enterprise-grade security with the workflow your communicators already use. ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2025/10/image-template-flexibility.png "image-template-flexibility") ### ****Design flexibility and responsive support**** ##### **********What we heard about Workshop:********** “Their sample templates looked like they were created by a grade 2.” “Microsites and Canva integration sounded nice, but not enough to sway us.” “Support was slow, ContactMonkey’s team checks in bi-weekly to review goals.” ##### **How ContactMonkey wins:** - Drag-and-drop builder without code, fully branded - Dynamic Content preview and Canva-level flexibility - Dedicated CSM for ongoing support - Regular product updates; not “coming soon” promises [Explore Template Builder](https://www.contactmonkey.com/features/email-template-builder) #### Why it matters? Your internal brand deserves professional design and human-grade support without waiting days for a font change or a new template. #### Outcome Create on-brand employee emails fast, with a partner who’s always there to help. ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2025/10/Image-List-Management.png "Image List Management") ### ****Segmentation and personalization that go further**** ##### **********What we heard about Workshop:********** “Workshop’s segmentation is nice, but not enough to overcome their multi-language limitations.” “They offer ‘dynamic content,’ but only one segment per block.” “ContactMonkey lets us preview each audience version before send, Workshop doesn’t.” ##### **How ContactMonkey wins:** - Dynamic Content for up to 10 audiences per email - Preview every segment before sending - Segment by department, region, or role - Automated updates for recurring sends (onboarding, benefits, etc.) [Learn about segmentation](https://www.contactmonkey.com/features/audience-segmentation) #### Why it matters? Internal comms teams need precision targeting without duplicating templates or lists. #### Outcome Target messages that resonate without extra steps, or software. ## **What we heard about Workshop** We speak to hundreds of internal communicators every week. Here’s what they’ve told us when we ask them about why they’re looking to switch from Workshop: #### “Their sample templates looked like they were created by a grade 2.” #### “Our security team said ContactMonkey’s list-management API is more secure as Workshop uses SFTP.” #### “Their analytics are limited to click maps. You can’t drill into individual engagement history.” Quotes reflect feedback collected from customer/prospect evaluations between 2024 and 2025. Product capabilities may have changed. #### “Before Contact Monkey, we had nothing. We had no benchmark. We had no idea what messaging was getting to our employees, how they were best receiving it. We had very limited two-way feedback loops.” Jerilyn Hall Employee Communications Manager [Read the story](https://www.contactmonkey.com/customer/mustang-cat-used-contactmonkey-to-drive-culture) 40–50% of deskless workforce now reached ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/03/Jerilyn-Hall.png "Jerilyn Hall") Watch video #### “\[ContactMonkey\] really does allow our teams to be creative, but also provides the analytics to make sure we’re doing the right things.” Jeremy Roberts Sr. Manager of Communications, Go-To-Market & Incentives [Read the story](https://www.contactmonkey.com/customer/freedom-mobile-boosted-internal-comms-metrics) 40% read rate boost 15% higher open rates ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Jermey_Freedom-Mobile-1.png "Jermey_Freedom Mobile 1") Watch video #### “ContactMonkey’s Dynamic Content tool saves me hours. I no longer need to copy, paste, or duplicate emails. It saves time, brain space, and prevents duplication errors.” Emily-Rose Carr Internal Communications Specialist [Read the story](https://www.contactmonkey.com/customer/seek-outperforms-benchmarks-with-contactmonkey) ~60% open rates ~19% click rates ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Emily-Rose-Carr_Seek-2.png "Emily-Rose Carr_Seek 2") Watch video #### With dynamic content, I can build one email with multiple blocks, with each block tailored to a group. I’m not duplicating emails or copy/pasting. It saves time and reduces mistakes. James Maiden Sr. Manager of Communications, Go-To-Market & Incentives [Read the story](https://www.contactmonkey.com/customer/mccowngordon-dynamic-content-feature) 5x faster email creation ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/James_Maiden_McCownGordon-3.png "James_Maiden_McCownGordon 3") Watch video #### “Data helps drive informed decision-making. With appropriate feedback, we’re now able to analyze and change our strategy.” Lindsey Champagne Director of Communications and PR [Read the story](https://www.contactmonkey.com/customer/certapros-13-average-click-rate) 13% average click rate ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Lindsey-Champagne-_CertaPros-Painters-2.png "Lindsey-Champagne-_CertaPros Painters 2") ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Flagger-Force_logo-white-1.png "Flagger Force_logo-white 1") #### “Our team’s efficiency was slowed down by the lack of sophistication of our previous tool. And we knew employees weren’t getting the information—they were flagging it as phishing.” Tamara Palmer Employee Engagement & Internal Communications Lead [Read the story](https://www.contactmonkey.com/customer/flagger-force-boosting-open-rates) ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/tamara-palmer_Flagger-Force-1.png "tamara-palmer_Flagger Force 1") Internal comms built for today’s workplace ## Transform how employees experience internal communications Your people want clarity, recognition and a voice. Deliver this with ContactMonkey. [Book a demo](https://www.contactmonkey.com/internal-comms-demo)