--- title: Change Engine date: 2024-06-21T18:12:21Z modified: 2026-03-31T19:39:49Z permalink: "https://www.contactmonkey.com/compare/change-engine" type: page status: publish excerpt: "" wpid: 125554 parent: 126504 ancestors: - 126504 children: [] author: Peter Wong --- ContactMonkey is an internal communications platform built for IC, HR, and operations teams that need to create, send, and measure employee emails and newsletters directly from Outlook or Gmail. ChangeEngine is an HR-focused content and analytics platform oriented around HR teams rather than internal communicators. ContactMonkey outperforms ChangeEngine on ease of use (74% vs 41% rate it user-friendly on G2), email personalization through dynamic content, post-send link editing, and dedicated customer support including a named account manager. ChangeEngine lacks dynamic content features, has no pricing transparency, requires a 3 to 6 month onboarding versus ContactMonkey's under-3-week implementation, and does not integrate with SharePoint or Workvivo. Organizations that prioritize interactive internal emails, measurable engagement analytics, and a workflow that stays inside Outlook or Gmail will find ContactMonkey the stronger choice. ###### CONTACTMONKEY VS CHANGEENGINE # Here's why ContactMonkey outshines ChangeEngine Come out on top with your internal comms using no-fuss interactive, employee emails—that work inside Outlook or Gmail. Get deep analytics about your workforce to engage your team even better. [Book a demo](https://www.contactmonkey.com/internal-comms-demo)[Compare features](#compare) ### **Unlock the full potential of your internal campaigns** ### Features ### ContactMonkey ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2024/06/CM-2024-Brandmark-RGB-WHT-1-1.svg "CM-2024-Brandmark-RGB-WHT-1-1") ### ChangeEngine ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2025/01/changeengine.png "changeengine") ##### Who it's for - Internal communications - Marketing - HR - Operations - HR - Marketing - Operations ##### Use case - Company newsletters & internal emails - Gathering employee feedback - Tracking campaign success - SMS - HR content creation - HR analytics - Employee communications ##### Ease of use 74% rate it as user-friendly on G2 41% rate it as user-friendly on G2 ##### Dynamic content Personalized content rows, multi-list selection, reporting & tracking, and send tests available. No dynamic content features available. ##### Edit sent links Fix or update hyperlinks after your email is sent—no resend required. Unspecified ##### Deliverability Outlook, Gmail, and web app sending Unspecified ##### Integrations 20+ integrations 30 integrations (excludes SharePoint & Workvivo) ##### Pricing Free start No pricing transparency ##### Time to try Instant sign up Requires scheduling a demo with no trial ##### Onboarding Less than 3 weeks 3–6 months ##### Customer support Manager with regular check-ins No dedicated manager ##### Demo capabilities Free interactive and live demos Pre-recorded videos ##### Product updates frequency Monthly updates Quarterly updates ## What ChangeEngine can't do, ContactMonkey can ### Build better emails faster with our drag-and-drop builder - Create branded interactive emails in minutes—no coding needed - Watch engagement soar when you add surveys, reactions, and dynamic content - Customize content for specific teams or departments - Save time with templates and send straight from Outlook, Gmail or the web app ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2024/11/Get-instant-feedback-with-various-surveys.png "Get instant feedback with various surveys") ### Personalize messaging to different audiences—in one email - Use Dynamic Content to create a single email with personalized messaging to different audiences - No creating multiple drafts for each audience segment - Collect feedback and track analytics from custom content sent ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2025/01/DC-competitor-pages.png "DC competitor pages") ### Understand the "why" behind your email performance - Go beyond open rates—track clicks, device usage, and engagement trends - Track email performance across different teams and locations - Make data-backed decisions to refine your internal comms strategy - ChangeEngine's analytics lack depth and description ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2024/11/Dive-deep-or-keep-it-simple-with-analytics.png "Dive deep or keep it simple with analytics") ### Speak everyone's language with multi-language email capabilities - Create and send emails in any language—perfect for global teams - Easily toggle between languages to create tailored communications - Ensure consistent messaging across diverse regions with localized content ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2024/11/Save-time-with-AI-powered-writing.png "Save time with AI-powered writing") ### Stay connected with SharePoint and enjoy 1:1 support - Easily embed SharePoint content directly into your emails - Simplify file sharing and keep your workforce connected - Work closely with an account manager that's with you from start to finish ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2024/11/7-support-you-can-count-on-1.png "7 support you can count on") #### "Before Contact Monkey, we had nothing. We had no benchmark. We had no idea what messaging was getting to our employees, how they were best receiving it. We had very limited two-way feedback loops." Jerilyn Hall Employee Communications Manager [Read the story](https://www.contactmonkey.com/customer/mustang-cat-used-contactmonkey-to-drive-culture) 40–50% of deskless workforce now reached ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/03/Jerilyn-Hall.png "Jerilyn Hall") Watch video #### "\[ContactMonkey\] really does allow our teams to be creative, but also provides the analytics to make sure we're doing the right things." Jeremy Roberts Sr. Manager of Communications, Go-To-Market & Incentives [Read the story](https://www.contactmonkey.com/customer/freedom-mobile-boosted-internal-comms-metrics) 40% read rate boost 15% higher open rates ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Jermey_Freedom-Mobile-1.png "Jermey_Freedom Mobile 1") Watch video #### "ContactMonkey's Dynamic Content tool saves me hours. I no longer need to copy, paste, or duplicate emails. It saves time, brain space, and prevents duplication errors." Emily-Rose Carr Internal Communications Specialist [Read the story](https://www.contactmonkey.com/customer/seek-outperforms-benchmarks-with-contactmonkey) ~60% open rates ~19% click rates ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Emily-Rose-Carr_Seek-2.png "Emily-Rose Carr_Seek 2") Watch video #### With dynamic content, I can build one email with multiple blocks, with each block tailored to a group. I'm not duplicating emails or copy/pasting. It saves time and reduces mistakes. James Maiden Sr. Manager of Communications, Go-To-Market & Incentives [Read the story](https://www.contactmonkey.com/customer/mccowngordon-dynamic-content-feature) 5x faster email creation ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/James_Maiden_McCownGordon-3.png "James_Maiden_McCownGordon 3") Watch video #### "Data helps drive informed decision-making. With appropriate feedback, we're now able to analyze and change our strategy." Lindsey Champagne Director of Communications and PR [Read the story](https://www.contactmonkey.com/customer/certapros-13-average-click-rate) 13% average click rate ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Lindsey-Champagne-_CertaPros-Painters-2.png "Lindsey-Champagne-_CertaPros Painters 2") ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Flagger-Force_logo-white-1.png "Flagger Force_logo-white 1") #### "Our team's efficiency was slowed down by the lack of sophistication of our previous tool. And we knew employees weren't getting the information—they were flagging it as phishing." Tamara Palmer Employee Engagement & Internal Communications Lead [Read the story](https://www.contactmonkey.com/customer/flagger-force-boosting-open-rates) ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/tamara-palmer_Flagger-Force-1.png "tamara-palmer_Flagger Force 1") Internal comms built for today's workplace ## Transform how employees experience internal communications Your people want clarity, recognition and a voice. Deliver this with ContactMonkey. [Book a demo](https://www.contactmonkey.com/internal-comms-demo)