--- title: About date: 2021-02-18T16:18:22Z modified: 2026-04-24T02:23:49Z permalink: "https://www.contactmonkey.com/about" type: page status: publish excerpt: "" wpid: 46464 parent: "" ancestors: [] children: [] author: Peter Wong --- ###### About ContactMonkey # Making work more human ContactMonkey is the leading internal email software that helps organizations keep employees informed, engaged, and happy—directly from your inbox. [See open roles](/careers#greenhouse) ## **Our mission** #### Power measurable employee engagement worldwide. We give internal communicators the tools they need to create, send, and track engaging employee communications—right from Outlook and Gmail. ## ****Our vision**** #### Every employee is engaged in their work. We help companies improve workplace engagement and culture so that employees feel connected, informed, and valued at their organization. ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2025/02/IMG_7608-1-scaled.jpg "IMG_7608 (1) ") ## **Turning chaos into connection** #### The Problem Internal communicators have long faced a frustrating challenge—scattered channels, clunky workarounds, and no clear way to measure engagement. Important updates get lost, employees feel disconnected, and without data, teams are left guessing about what works. We knew there had to be a better way. #### Our Solution That’s why we built ContactMonkey—to empower organizations with a seamless internal communications solution. By integrating directly into Outlook and Gmail, we make it easy to reach employees where they already are while delivering powerful analytics to drive smarter strategies. No more guesswork. Just real engagement, real insights, and real impact. ## ****The journey from idea to industry leader**** Our biggest chess moves and how we got here ###### present ### Going Global We’re scaling fast and shaping the future of internal comms—join us for the ride! ###### 2026 ### Jeff Cates joins as CEO Bringing decades of tech leadership to accelerate our next phase of growth. ###### 2024 ### 1,000+ Customers Enterprises worldwide trust ContactMonkey to power their internal comms. ###### 2023 ### $55M Series A We secured $55M in funding to scale faster, grow our team, and fuel innovation. ###### 2020 ### Connecting Remote Teams As remote work surged, ContactMonkey kept employees informed and engaged. ###### 2018 ### A Bold Pivot We shifted from sales tracking to internal comms, aiming to transform employee engagement. ###### 2015 ### Early Wins Our sales email tracking tool took off, helping teams optimize outreach and close deals faster. ###### 2010 ### Our Start ContactMonkey was founded by our CEO, Scott Pielsticker to simplify workplace communication. ## Internal communication software that gets the job done 0 ##### years boosting employee engagement since 2010 0 + ##### customers 0 + ##### employees, growing fast, strong, and steady ## Award-winning growth ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2025/02/globamail2023.png "globa&mail2023") Ranked by The Globe & Mail as one of Canada’s fastest-growing companies ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2025/02/deloitte-2023.png "deloitte 2023") 2023 Deloitte Technology Fast 50™ for the highest revenue growth over the past four years ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2025/02/deloitte-2024-1.png "deloitte 2024") 2024 Deloitte Technology Fast 500™ for innovation and customer impact on internal comms ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2025/02/updata.png "updata") $55M Series A financing, marking a milestone that fuels continued growth in internal comms #### “Before Contact Monkey, we had nothing. We had no benchmark. We had no idea what messaging was getting to our employees, how they were best receiving it. We had very limited two-way feedback loops.” Jerilyn Hall Employee Communications Manager [Read the story](https://www.contactmonkey.com/customer/mustang-cat-used-contactmonkey-to-drive-culture) 40–50% of deskless workforce now reached ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/03/Jerilyn-Hall.png "Jerilyn Hall") Watch video #### “\[ContactMonkey\] really does allow our teams to be creative, but also provides the analytics to make sure we’re doing the right things.” Jeremy Roberts Sr. Manager of Communications, Go-To-Market & Incentives [Read the story](https://www.contactmonkey.com/customer/freedom-mobile-boosted-internal-comms-metrics) 40% read rate boost 15% higher open rates ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Jermey_Freedom-Mobile-1.png "Jermey_Freedom Mobile 1") Watch video #### “ContactMonkey’s Dynamic Content tool saves me hours. I no longer need to copy, paste, or duplicate emails. It saves time, brain space, and prevents duplication errors.” Emily-Rose Carr Internal Communications Specialist [Read the story](https://www.contactmonkey.com/customer/seek-outperforms-benchmarks-with-contactmonkey) ~60% open rates ~19% click rates ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Emily-Rose-Carr_Seek-2.png "Emily-Rose Carr_Seek 2") Watch video #### With dynamic content, I can build one email with multiple blocks, with each block tailored to a group. I’m not duplicating emails or copy/pasting. It saves time and reduces mistakes. James Maiden Sr. Manager of Communications, Go-To-Market & Incentives [Read the story](https://www.contactmonkey.com/customer/mccowngordon-dynamic-content-feature) 5x faster email creation ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/James_Maiden_McCownGordon-3.png "James_Maiden_McCownGordon 3") Watch video #### “Data helps drive informed decision-making. With appropriate feedback, we’re now able to analyze and change our strategy.” Lindsey Champagne Director of Communications and PR [Read the story](https://www.contactmonkey.com/customer/certapros-13-average-click-rate) 13% average click rate ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Lindsey-Champagne-_CertaPros-Painters-2.png "Lindsey-Champagne-_CertaPros Painters 2") ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/Flagger-Force_logo-white-1.png "Flagger Force_logo-white 1") #### “Our team’s efficiency was slowed down by the lack of sophistication of our previous tool. And we knew employees weren’t getting the information—they were flagging it as phishing.” Tamara Palmer Employee Engagement & Internal Communications Lead [Read the story](https://www.contactmonkey.com/customer/flagger-force-boosting-open-rates) ![](https://www.contactmonkey.com/cm_wp/wp-content/uploads/2026/01/tamara-palmer_Flagger-Force-1.png "tamara-palmer_Flagger Force 1")